Looking for Mr. Goodwasher. We ran across the ASKO Dishwasher recommended in Organic Style, and decided to check it out. We found a really appealing web site that spoke about how well made ASKO machines were, including being quieter, lasting longer, cleaning better, holding more and using less energy and water than traditional machines. They also have a great origin:
In 1950, an enterprising young Swedish farmer named Karl-Erik Andersson set out to build his mother a different kind of washer. A unique, energy- and water-efficient machine that would reflect a farmer's love and respect for nature.
The result was a washing machine that was so good Karl-Erik built a factory on the family farm and now are an international company. Those industrious Swedes.
But then we went to Epinions and got another message. Rated very low, two reviewer gave it scathing reviews:
Fails to remove debris from dirty dishes. Does not scour. Even reducing to a half load for more clearance there was residue left on dishes. Failed to clean glassware. Tech support is useless. They refer you to a local repairman who tells you that if there's nothing mechanically wrong with any of the parts there's nothing they can do.
In my opinion, this unit was badly designed. I call it a DishRinser, not a Dishwasher. In ratings by Consumers Reports this unit came in dead last.
Yikes! How can there be such totally opposed opinions? Does anyone know what is going on here?? MGR
Comments (110)
My friend has one.
He has never complained about it's ability to wash.
It IS *very* quiet compared to the machines I'm used to.
A (wealthy) friend of mine had both an Asko dishwasher and washing machine installed in his home. After about four years, he had both removed. Compared to American units, neither was a good performer. The dishwasher was largely mediocre at cleaning, and the washing machine broke about three times a year, and had a very small capacity. Also the washer also had a tendency to dramatically shrink clothing due to the heating-up cycle, which I just found funny ;-)
Just looking for some solution from other users before calling the repair man again. All three of our Asko appliances require very frequent house calls.We even have our preferred providers, all Asko approved. This time it is the power button. You have to press the power button the entire cycle to wash dishes. I've been resorting to washing dishes by hand and using the dish washer for a drain rack. My family wants to buy a new dishwasher with a different brand for mothers day. Any,solutions?
I have had my asko 1855 for years. I would not trade it for any othere.
I just moved and left my Asko dishwasher behind. I'm now looking for one again. It was very quiet, and cleaned very well, with maybe two times I recall not having a single dish not clean in 9 years.
I had the washer and dryer too, and I'd avoid them like the plague. They break alot, and don't clean very well in my experience, but the dishwasher is flawless imho. I'm going to do it again.
having used american dishwashers for years i cannot understand why i changed to this piece of junk. if this is swedish technology then the sweded have a problem the machine has broken down twice since i bought it (2 months) costing me $240 in service charges because asko infer that the problem is with the plumbing, plumbing that has sustained dishwashers for twenty years and was renewed when the asko was instaled beware if you buy one
Ive had an ASKO - KS7135 fridge for many years, realy no complaints but then its never gone wrong.
Now the light in the fridge does not come on and on inspection the whole fitting needs replacing. The replacing is not a problem its trying to find somewhere to contact --- to get a replacement!!!!!
Unfortunately I live in England and we have aquired a new swear word '"CUSTOMER"'
Can any-one help please.
Frustration is the operative word to owning a Asko dishwasher. The upper rack guides require a replacement part at least once a year, cheap to fix if you do it yourself, but suspect it leads to a greater problem. When the guides fail the ball bearings drop in drain well, think my pump is also failing. Wrote the President a letter with my concerns, no reply. Am waiting for this unit to die a natural death then my frustration will go away.
I just purchased a dishwasher. It isn't as quiet as Bosch but about the same as others. Only got it because I can get a matching panel with my subzero fridge. It doesn't work after one use. Customer service is the worst ever! Hopefully the store will help me out. Haven't even got to try it on dirty dishes yet.
Have had model 1585 for 8 years. Use twice a week on average. Small capacity, but there are only two of us. Several tines in lower basket broke in second year. Service call in 7th year for not draining (float problem). This year, the control panel quit. Service guy says replace.
I'm looking for a reference for someone to repair an ASKO dishwasher. I've had a repairman come 3 times, yes, 3 times to repair it. He came to evaluate it, then replaced a broken wheel and the soap dispenser. When it still wasn't working, I called him back and was told the dishwasher wasn't being used properly. I am looking for another repair person who perhaps can help me. Any references for the NYC area? Thanks, and this string has been very enlightening.
Call Expo (a home depo company). I bought my Asko there, five years ago. Expo should know the name of a good repair guy.
I had an Asko dishwasher for five years and loved it. It cleaned very well. In fact, when my husband first moved in with me he worried aloud about the fact that I never rinsed or scraped dishes before loading the dishwasher.
We recently moved to a new house and our new Kenmore will soon be replaced by an Asko. Mainly because now I find myself needing to rinse and scrape dishes.
I've had an Asko 1585 for 7 years and am ready to switch to another brand. Cleans well, is quiet, and seems energy efficient, but it too frequently stops working due to overfill situation caused by it not draining properly. Tonight, it appears the drain pump has completely failed. I'm trying to decide whether to repair it or replace it. Consumer Reports rates Asko toward the bottom end (worse) in repair frequency. I'd have to agree.
I have had an Asko diswasher for 13 years. I had one repair - wiring harness about 7 years after we purchased it. I am purchasing a new one now after 13 years. They are so quiet, have neat styling. I looked at other brands, but I still love my Asko. The racks hold a lot more dishes that American brands do, the stainless steel tub wears well. I would repair this one, but I like the new features that have been added since I last purchased the product. I have the multple cyle style that has pots & pans, normal, delicat cycles. It has always cleaned well except when my new tankless water heater did not put out hot water consistently. Plumbing problem - not the dishwasher's fault. I would not have anything else. I suggest choosing one of the higher end models and expecting about 10-15 years use from it.
WHAT HAPPENS IF YOU TURN ON DISH WASHER WITH WATER TAP CLOSED?
I love asko so much. I had a whirpool washer, although it's very reliable, but it wear out my cotton clothes very fast. Then I bought a used asko washer. It's quiet, cleans very well and gentle to almost any kind of fabric.
I have an Asko 1585 dshwasher. Broken again. 6 years old now. It first broke after about 3 years (needed a new main pump). As unussual problem according to the repair guy. I like hte performance and it is very quiet but considering the price, dependability is not impressing me. The repair guy came in the other day and said "something" may have interfered with the drain pump that looks to be cleared now. it caused an overflow and the pump came on to stop a flooding situation requiring an easy reset (now that I see how to do it). Just about to try to figure out what is going on this time but soon I will look to replace it if it lets me down again.
I have all three appliences from ASKO for about 8 years with daily use of eah with no problems. Unlike the grandma style junk being sold at the time I made a purchase Asko actually cleans. The dishwasher is quiet and works great wheather loaded to the limit or half empty. It took me a while to find detergent that works (elecrasol for dishwasher and Persil for washer). I suspect that some of the problems reported by others are caused by poor quality of detergents sold in North America. Hope this helps.
I have just removed my Asko dishwasher model 1355 and thrown it off the sun-deck. this about the only satisfaction i got from this product. But I hold no grudge. Tonight we're having lobster for supper and we'll be doing the dishes by hand. It'll be great!
I've had my ASKO washing machine and dryer for about 2 years now and have despised them since day 1. They are so unpractical! 1 set of king size sheets, on sanitize (210 degrees...we have a lab) takes 1 hr and 52 minutes for wash ycle. The "quick" cycle is 45 minutes but I''d never use it except for cold cycle or to freshen dishtowels. the "super quick doesn't spin enough in the 35 mins...and just requires extra drying time. Capacity is the other thing,...it's ridiculous. I was told it holds 14 towels. Well, they must of meant tea/dishtowels. We use bath sheets, which are admittedly a bit larger than standard bath towels...but it literally fits 2. That's right - TWO. So...takes forever, and has very poor capacity. I must say two positive things- it does clean the items well and has never needed servicing. The dryer however is another story. Have had service men come out 4 times in 2 years and ofcourse the problems weren't covered under warranty. We have the condenser model. It takes forever to dry and over heats regularly. We take it apart to clean monthly and still it over heats. I would never, ever, ever buy another ASKO product. I seriously consider literally thowing mine out atleast once a month. I wouldn't even want to give them to someone else, because I don't want to subject them to the aggrevation. Don't do it...you'll regret it!
Asko washers clean OK, but break very quickly. The tank is cracked in mine after just 4 years, and though I had to fight to get them to agree to replace the part, they refuse to cover the labor--the expensive element. I have been advised that it is SO expensive, that I should just start over. The sad thing? Because of the electrical setup (240 volt--washer daisy chains into dryer), the ONLY machine I can use is an Asko!!!
Warning! These small European washers clean very well, even if they are stuffed full, but allow for future disasters and have 2 outlets installed.
I will never purchase another Asko appliance again! After 4 years of constant problems with the pump we are replacing it. I have the D1796. We bought it because the appliance store recommended it, turns out they are no longer selling Asko because they have had so many problems and complaints from customers. The pump has been replaced at least 5 times! Other problems too.
I have an Asko D3100 dishwasher that needs to be reset from an overfill fault. (Blocked the outlet accidentally, that is now resolved). How do I reset it? Dave mentions it is easy once you know how? What are the standard techniques to try before I get charged $93 + $20 per quarter hour as quoted by the service line. Cheers
I had an Asko Washing Machine for 17 years, in that time I needed it repaired twice - once for the pump at 5yrs old, and once for a new timer at 7years old. I have recently replaced ALL my machines, Washer, Dryer and Dishwasher with ASKO-Maytag (I understand Maytag have possbly merged with Asko - certainly their Washing machine is idential with my daughter's and she purchased hers new 15 months ago - and is also very pleased!) and look forward to another 17 years of trouble-free service. Incidentally, my 'OLD' washer is still going strong in my daughter's home whilst she waits for her new extension to be built. Personally, I wouldn't buy anything else!
Have been using dishwasher 1975 and washer W531 (simular to W4.., 5..)for five years. Working good, but .. had to repair every two-three year (so far washer failed 2 times, dichwasher once)due to electronic board failure. Repaired myself. Do not recommend to buy this brand.
vERY DISAPPOINTED BY THE ASKO DW.
THE MAIN BOARD FRIED TREE YEARS AFTER PURCHASE BECAUSE OF POOR DESIGN.
I MODIFIED IT AND CARRIED ON FOR AN OTHER 3 YRS. NOW I NEED A NEW MAIN BOARD, MAIN SWITCH AND CNTRL BOARD. ALL TOGHETER IS THE PRICE OF A NEW DW. OUT TO THE GARBAGE FOR THAT PIECE OF SHIT.
TO CONCLUDE HALF OF OUR GLASSES DONT FIT IN IT.
GREAT DESIGN FOR SADO-MASOCHIST GREEN PEACER.
NEVER AGAIN. BACK TO FARMING M.ASKO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
OK, SO THIS ASKO D3250 IS DRIVING ME CRAZY!! WE HAVE HARD WATER IN OUR AREA SO I USE JET DRY RINSE AID. WHAT DISH WASHING DETERGENT SHOULD I BE USING? NOTHINGS SEEMS TO BE WORKING AND I AM SO FRUSTRATED THAT I EVEN SPENT OVER A DOLLAR FOR THIS MACHINE. WE HAVE REMODELDED OUR KITCHEN AND THIS WASHING MACHINE IS THE ONLY THING I HATE IN MY NEWLY REMODELDED KITCHEN. SOMEONE PLEASE HELP!!!!!!!
I purchased an Asko dishwasher model 1385 7 years ago with the probability of being my last. Bottom rack rusting and falling apart. In its 4th year required a new pump. Warranty was still in effect, but I di have to pay $142.00. I guess I'll wait to see if I can find a slightly used non rusting tray to purchase or listen to my husband. Buy a Whirlpool or Kitchenaid and toss the junk out.
Very disappointed in the Asko product costly and not built to last!!!!
I've had my Asko 1385 dishwashwer for seven years now and have been very satisfied. It's an exteemly quiet machine and cleans well. We never need to rinse plates. The only problem so far is the rusting that's occuring on the dishracks. They will be relatively expensive to replace, but worth it if it continues to run as it has. I will definitely buy another one when this one fails.
I have the same problem as Melissa 6/8/06 except in addition to the frustration - I feel like an idiot for not doing my own research and allowing the sales person to convince me the Asko diswasher was better than the Bosch. We have hard water , softened by a water softener and have tried everything but we constantly get a film and drip marks on glassware. Any solutions out there?
OVERFILL RESET
I have the same problem as Michael's post at 22 May 2006 6:22 am. An Asko dishwasher that needs to be reset from an overfill fault. Did he get an answer?
We just moved into a 2 1/2 year old house which has an Asko D1796 dishwasher. What a poorly designed piece of junk - it's virtually impossible to load efficiently, particularly if you have deep pots and pans with their lids. The absence of any display or indicators on the exterior means there's no way to know when the cycle is done. And ergonomically it's a backbreaker - when open, the door practically lies on the floor and the bottom rack is extremely low to the ground. Despite paying top dollar for a beautiful almost new house, we will replace this almost new dishwasher as soon as possible.
DITTO to Melissa 6/8/06 and Steve 6/21/06--
Unable to run a load of dishes without a film being left on EVERYTHING--every piece of dinnerware, (esp the glasses) must be hand polished after each cycle. Called ASKO, and they suggested varying the rinse aid, water hardness, and amount/type of detergent being used. *"HECK" I didn't want to create a science experiment each time I ran a load of dirty dishes--I just wanted to clean the darn things!**
They asked me to call back if my problem continued--then I called the FRETZ Co. in Baltimore (distributor of Asko) and their service tech said he hadn't had this type of problem-had an ASKO of his own in fact--and he "loves" it. Yeah, RIGHT. My wife says "it's either me or the dishwasher". (LOL.
Noone thinks it is a problem with the machine, however the old MAYTAG that I have in my garage that was replaced by the ASKO may be "reborn".
Going to my local dealer tomorrow and check out another brand--Maybe a Bosch. Anyone have any other suggestions?? What's your take on the BOSCH?
Thanks to all who have enlightened me on the Asko dishwasher. I have been so disappointed with the D1716 model as it does not clean well and has become a close personal friend of our local repair man. I have also had to replace numerous parts on my own, including the glides on the uppper rack, the wheels on the bottom rack, the soap dispenser and seem to never have it running quite right.I will never buy an Asko appliance again, heck I wouldn't even take one if someone gave it to me free!!!!!!!
Hi, I also have an Asko D3100 that needs to be reset from an overfill fault. Can anyone pls help.
Thanks
I've got an Asko D1716 and it has been trouble from the start. I bought it because a previous Asko was terrific, reliable and easy to load. The D1716 has an awkwardly-designed interior, holds very little for its size, is impossible to fit large pots in, all plastic items end up wet, it doesn't clean off food stuck on pans, the machine occasionally leaks from each side, and the whole thing has broken down several times. Right now the motor keeps running after the cycle ends unless the door is opened, so the dishes continue to heat up to pizza oven dimensions. If anyone knows how to get it to stop when it reaches the end, I'd love to know.
For Matt looking for good repairs in New York. Millwood's Appliance 212-229-9015. Ask for Shawn, he is excellent. We have an 1805 dw which is pretty old. We have never had to call until last week. after daily use for 10 years the pump broke and it is probably best for us to buy a new one. I am sticking with Asko. I bought it only because it was so quiet living in a small apt in the city but it far exceeded my expectations. I am looking for my replacement now.
Where is the answer about resetting the overfill protection?
There is no "reset" for the overfill. What must be done is emptying the overflow tray and the float will reclose the microswitch. My tray is only accessible from the back, which means removing the screws which secure it to the countertop and pulling the unit out. With a sponge, sop out the tray and it should solve that problem. I've had to do this so many times I had to put in a braided water line. I think I'm going to the Bosch store this afternoon!
Has anyone had any problems with the Asko 1475 Dishwasher? I don't see it listed in any of the complaints posted above. My main pump suddenly needs replacing. I purchased the unit in 1996, and have had relatively small problems with it - nothing too disconcerting. I'm wondering if I should pay $185 for the pump, or replace the 10 year old unit entirely.
Kelly-before replacing the pump, be aware the impeller can be replaced if that is the problem. I just replaced mine (for a 1385) for $35Can. and a little of my own labour. Might squeeze a little more time out of it if thats been the only problem.
Our Asko 1375 dishwasher drain hose just snapped in two. It was unbeknownst to us initially, so we kept using. Suddenly noticed waves of warped floors all over kitchen with water under floors. Now have constant fans & hoping our floors make it. If you have an older Asko, maybe a good idea to ck. hoses are still pliant & not ready to snap. Plumber says the hoses are not built strong enough to withstand continual wear. I'm also getting new rollers for upper basket - constantly jammed. No more Asko for us, after this.
I am in the process of diagnosing a problem with my Asko dishwasher, and appreciate some of the clues here. Everything seems to work except that the arms do not turn, thus no water is being spun around the arms, thus dishes never clean. the dishwasher, after slecting the settings and pushing start, does it's typical routine, bottom fills with water, water is heated, sits for a few minutes, and after a few clicks, the soap door can be heard opening. After following all of the steps in the Asko "troubleshooting," such as draining the tube of the drain pump, checking air gap and drain line at disposer, checking all of the filters in the bottom of the dishwasher, I moved to more parts to investigate. I used a pipe cleaner in the hole under the filter area that leads to the circulation pump, but nothing came up. I also did this step to the hole that leads to the drain pump. After reassembling everything, I ran it again. but once again no luck with the arms turning and thus still dirty dishes. I then took off the arms, and low and behold there was a little plastic butterfly sticker, a broken piece of china , a piece of glass and a piece of ruuber in the top arm. I found these by tapping the arm on my hand, and tipping until these objects came out. All of these objects are about 1/4 inch diameter. I thought this would solve the problem, but alas no. I ran the dishwasher again, but it still does not clean the dishes. I own two Asko dishwashers- and have replaced a switch on this one (model 1374) and a front plastic piece on the other (model 1996). they are not very different, except for the 1996 has an easier filter set-up. they are great machines, but they absolutely require diligence in scraping off the particles of food, broken china- and from toddlers stickers! I think my impeller may have more stuff in it, so i may end up replacing that.
I should clarify one point- the arms spin freely when I am spinning them, but they are not automatically turning during wash cycle.
Also, for those not familiar, Asko has a toll free parts number- you can order any part directly , with a $10.00 US shipping charge. the number is : 1-800-223-5549 (Appliance Parts Depot, parts distributor in US for Asko), have your model number ready before you call.
Virtually all the parts are similar from year to year, or they are designed to accommodate different models. I don't mind a lttle work to replace simple parts, so I am glad Asko has such an easy parts ordering process. I have also ordered parts through the online www.Repairclinic.com, but you need to be sure the part is exactly what you want. I usually get my order in 4-5 days.
I try to avoid service repair persons, and use them as a last resort, they don't have time to mess around, so usually suggest replacement parts, so they can get in and get out quickly, but replacing parts can be expensive, something I have not had to do with either of my Asko dishwashers.
Lindsay - how can I tell if it's the impeller and not the pump on my the Asko 1475 Dishwasher?
We have an Asko DW Model D3530HD which cost about
$1622 in August 2004. Still has one year of full
warranty remaining. A few weeks ago while it was
sitting empty and not in use and "a pumping noise" was heard. I opened the door and saw on
the screen "overfilling". No trace of water was visible but I did shut off the power supply at the breaker box. A call for service was made but the appointment was broken due to an emergency. Two weeks later both my kitchen and
the one downstairs in our condo building suffered major water damage from a leak. I am
awaiting a call back from both the local appliance repair service (Asko Authorized) and
from AM Appliances in Richardson, TX. I already told AM Appliances customer service that I want the dishwasher removed and I want a full refund of my purchase price, as well as compensation for the repairs over and above my insurance coverage. To be continued .....
Bought an Asko 1375 a few years back. Twice the cutlery tray has completely rusted out and has to be replaced at major $$ (given the initial price and spheel about the quality of the equipment). Now the bottom rack has finally shed almost all of its pieces through rust. Have to find a better price to replace that or just get another dishwasher for the same $.
While I have been impressed with the quiet from day 1, it does not clean very well, and there are certain places (bottom front) it does not clean at all - and I rinse and scrub before I load.
Would I buy another ASKO - definitely NOT!
Valerie
G'day,
Any clues on this one?
I have an Asko 1403 which has just started "cycling" at a one second rate! It is stuck at the end of the rince cycle, has normal water level and ignores the stop button. When powered up, it remembers what it was last doing, acts normally (starts pump) for one second then it turns its lights out, a relay clicks and repeats the behaviour. It makes great entertainment, but...
Any help would be appreciated.
Cheers,
DG in Oz
We own an Asko 1585 diswasher. It worked acceptably well for the first 5 years or so, but then the plastic guides for the upper rack deteriorated and broke, making it difficult to pull out and close the rack. I called the company from which I purchased this model and they sent a repair man out. He looked at the dishwasher and said, "gee, I've never worked on one of theses before." Well, to make a long story short, it took 3 months, 3 service calls and $300 to get the plastic guides replaced. each time they sent a new repairman and he said the same thing, more or less. OK -we survived that one. Now it gets better. I recently noticed globs of semi-dissolved soap in the tray when opening the washer to remove a load. I discovered that the washer was only running about 5 minutes - just long enough for the soap tray to open. It would then stop and begin to heat up to the point that it melted the plastic silverware container and the plastic wheels that the lower tray rides on. I'm calling the repair man tomorrow to see what the damage will be. If there is an easy fix, fine. Otherwise, this POS is going to be taking a ride in my Explorer to the county dump.
Bottom line - an unreliable product with a very weak service/support network. Not to mention, parts are extremely expensive. Keep away from these products.
I have owned a asko 1585 since 8 19 1997 and am looking forward to it breaking down so i can upgrade but it won't not even one service call What do i do? I wish i had one of those other posters dishwashers.
I think New Yorkers complain a lot. The energy effeciency alone is worth paying extra. In California, we pay 3-4 times what others pay for energy and water, so a dishwasher that can save 50-66% on those scarce resources is preferable to an "American" appliance that is wasteful.
Lindsay - where did you get the impeller for your machine? I am in Toronto and can't locate one. I can find the entire pump component for about $200Can
Sue - You have the same problem I do. Check to make sure the pump is running during its portion of the cycle. You can see the motor spin. If it is and nothing happens, the cirrculation pump impeller is toast. Thanks for the info on the toll free parts number.
We have a 1403 DW from way back - 1994 or so. No problems with anything, until today when the pump has given up the ghost.
A quiet machine that cleans very well. We have plastic-coated racks, and these have worked fine with none of the problems narrated above.
We installed an Asko dishwasher 13 years ago. It washed very well and was very quiet. In fact, we had rave reviews about our dishwasher while we had the house in a rental program. Over the last 13 years, we had one episode in which we needed a repairman, and three episodes in which we needed to install a part. Tonight, it died - just quietly. I'll be calling for a new one tomorrow. I wonder if the Maytag/Asko models have too much fancy stuff? In the other reports, the older machines seem much more reliable?
I am shopping for a new dishwasher. I am afraid of replacing my still working very well 15 year old Maytag. But I plan to remodel my kitchen and the dishwasher is the oldest appliance I have. These comments here have helped me cross ASKO off my list. thanks P.McBride
Try a Bosch for the money. I have an SHU4306uc (?) model that I absolutely love. I bought it new at the home center I worked for. I got it for nine bucks! It's a $650.00 unit, but I'd pay that for it if I had to. I think that white and black are around $499, but this one's stainless.
I will never buy another ASKO product again; let alone recommend one. This is from a letter I sent them... and they replaied that it was my problem.
"Happy New Year! Hope you're holidays were great! Ours were good except for the fact that our dishwasher wasn't working…. and we had a house full of guests for the holidays. It wasn't repaired until after the holidays so the holiday preparations took a lot more time. And you can imagine my surprise when I find out that the repair wasn't covered because it was a couple of months out of warranty. The dishwasher wasn't even installed in our new home until mid-October, 2000! Yup, that's right. It wasn't bad enough that my husband and I were woken at 2 AM by a weird sound and the very strong smell of something burning, but we got to pay for all that entertainment…. $363.50… that included $275.00 for the parts! Now I don't begrudge the labor since we are on an island and it's harder to get here; I'm more concerned that your dishwashers fail right after the warranty is up and the cost to repair it will be 1/3 the cost of the dishwasher. We did our homework before ordering the ASKO 1805 for our new home. My husband and I liked the over all design and the energy efficiency. From your web site, I see you are still winning awards for your products. Until it burnt up in the middle of the night, I was very happy.
So why am I telling you all this? Because I design homes and my clients like the looks of my ASKO dishwasher and ask me how I like it and if I think it's worth paying double the cost of other models."
We have been in our house 1 year. The ASKO 1475 dishwasher was here (purchased by prior owners in 1997). It has been ok. We had a Miele and loved it, but I called it our NASA dishwasher for its pricetag.
I have the same issue as Sue et al have described above: water comes in, heats, drains, but no movement of the arms and no water spraying from them.
Dan, where do you look to see if the motor is running? It makes "a noise" but I see no evidence of it running - or just don't know where to look.
And is it hard to replace the pump? I have never worked on a dishwasher and am worried about moving it and breaking the hoses or electrical.
If it is more than $400 to fix I probably will get a Bosch, as I am worried about other $$ repairs needed in the next few years on this one.
Thanks
Tom
Any further clues for this overfill problem folk? I have an ASKO D3100 dishwasher that had not been emptying all the water from inside even though it had completed its washing cycle. I realised that the grease trap was blocked and set about using a plunger in the sink to clear the drains, next thing I knew was the washer's pump motor running which I couldn't stop it except by pulling the power plug out. The front controls and the power switch located on the unit's door have no effect at all, the pump refuses to switch off even though there is no water no inside. Should I follow Lindsay's suggestions about the overflow tray and float microswitch?
Bought this dishwasher new in 6 years ago. Have been satisfied. Got a real good deal otherwise I never would have gotten it. I just replaced the control panel for the 1475 model. Cost $81.00 for the service man and $294.00 for the part. Only found one online for over $300.00 probably add shipping. Service man was nice.
Dan: Sorry I didn't reply earlier....I don't check this site too often. Parts (impeller) from Amre Supply in Edmonton (www.amresupply.com). Sounds like Sue and Tom have a pump/impeller problem...mine was sheared off...looks like a common Asko problem but was simple to fix. I still have an occasional overflow problem but I don't think a different dishwasher would work any better. Mine discharges into my garburetor and if that isn't clean, the dw backs up so I try to have the person that runs the dw run the garburetor first.
In response to David's messaage of 10/24 I'm pretty sure the answer is "yes" regarding emptying the overflow tray (inside/under the DW). I've just been through this too with my 10-year old model 1475, which started pumping out continuously. (Of course this happened to my wife while I was out of town...) Only cutting power to the DW would stop it.
When I got back and took off the toe plate and access panel I found that the overflow tray was almost full with at least a couple of quarts of water. This may have been the result of a kitchen drain blockage, backup into the DW, and subsequent plunger use a few weeks ago. At least on my 1475 if the DW overfills the excess goes through a plastic guide in the access panel and into the tray.
I used a wet/dry shop vac to get most of the water out of the tray, then positioned a fan to dry out the area completely. Running the DW thorough a complete cycle with the panel off showed no water leakage, so I'm declaring the problem fixed and the DW itself blameless - I hope (on both counts).
My lower door gasket also looks a bit funky so I've ordered a new one (from RepairClinic.com) for about $8, just in case.
Hope this helps someone.
Neil
Fort Wayne, IN - used to live in NYC, does that count?
I wish these comments had been here in 1999 when I got this Asko 1805.It would never have happened. When it is good it is very good. The parts are too expensive for me to continue down this path.
When this machine was 3-4 months old the circulating pump failed (I had to show the repair man how to run the diagnostics). Took two weeks to get the part. At four years it reqired new plastic parts in the sliders (not a big deal). It has also been through the flooding and filter issues.
Two months ago my neighbor brought me all of the parts from his 1805 (including a burned board) so that I would have spare parts for my 1805. That machine has had several calls for switch, pump,Mylar strip. He bought a Bosch and the major difference is that the wine glasses fit in the upper rack differently.
Last week my Asko 1805 started buzzing and opening the soap dispenser when the power came on......... the failure is in the circuit board ($515.75). Visual inspection of the printed circuit reveals lifting and burning of the SAME portion of the printed circuit and the same relay burned on both boards.
Now I have sll of the parts from 2 Asko 1805 dishwashers except the circuit boards. A Bosch is supposed to be delivered this week.
These are both 2 person households with 60+ ages. These dishwashers are not run more than 2 twice a week.
Has anyone been able to have these boards repaired?
We, too, have had several 'overfill' issues in three years with our 3120. Thanks to this list, and a lapsed warranty, this time I went in search of the overfill tray.
Found no easy access but after pulling unit out was able to tilt backward and ~ 1 gallon water came out a small hole. Awkward (next time I'll have a pan in place) but it's now 'reset' and working and our small kitchen no longer smells swampy.
Reading the comments, it looks like they USED to make great dishwashers until recently. Maybe due to a Maytag buyout?
I have had a 1385 for 7 years at our cottage in Tremblant. The installer could have used better insulation because we can hear it from the sunken living room! The trick to have a worry free operation is using TABLETS versus regular powder. It is night and day and it gives out the best cleaning for your glasses. UNfortunately we are remodelling the kitchen to have 2 stainless dishwashers and we are going with KITCHENAID appliances (we entertain mostly up here and with 10 kids and 10 parents it was too much work for one dishwasher to handle, plus the facing is white and I dont think this model can be upgraded.
We bought an ASKO 1585 dishwasher 7 years ago. Its been one of the best dishwashers we've ever owned. I had to call service out about 1 1/2 years after I installed it for incomplete draining. The secret (I found out) is to take out the y-fitting on top of the sink (part of the drain line) and let it pump directly to the disposal or drain. Evidently with 2 pumps, the dishwasher does not need the air vent (y-fitting) to add air to the drain line. This 'y' just allows small food particles to build up and restrict the draining of the dishwasher. As long as you have a loop in the line, water from the sink drain will not back up into the dishwasher. Once I hooked it straight to the disposal, I've never had another incomplete drain cycle. And it is super, super quiet.
We bought an ASKO 1385 about 8yrs ago and it has been great. Never had it serviced, never really had a problem. Use it virtually everyday and never scrape anything. We also have found that Electrasol(sp?) tablets work the best. Dishes are always sparkling. We purchased the machine with the simple knob as opposed to the electronic panel thinking it would be more trouble free...so far so good. I did replace the rack guides about two yrs ago...bought the parts from repairclinic.com for about 8.00 US dollars and took about 10 minutes to fix. I think if the plumbing is not installed properly you can have problems, many plumbers are unfamiliar with it and may install improperly
We also have an 8yr old ASKO washer...whose model number eludes me at the moment that has also been great. No problem of any kind...They both save us a ton of money on water and electric.
I search of the overfill tray on a 3210 dishwasher but i didnt find it.
Have anyone has a picture of were is the hole for overfill tray on a 3210. I did open the back panel on the back of the dishwasher.
Thanks
I had a ge washer and replaced it with an asko unit because i wanted cleaner dishes. The GE unit was 300 Dollars roughly and the Asko I paid 1100. Anyhow the GE unit did a better job cleaning and had better use of space inside. I have a family of four. Now i live in a new house and have a bosch, its a bit better than the GE and much, much better than the Asko.
ASKO board problems.... I have modified mine to accept an outboard relay that operates the heater element. The teensy relay on the board will last until just after the warranty period. Anyone wishing to do this, e-mail me and I'll walk ya thru it.
I've got an 1805. After six months, On/Off switch went. Replaced it myself. Since then the top rack came apart. Ball bearings all over the place. Now the plastic cover over the switches has holes in it.
I'll agree it's very quiet and can clean well at times, but I'm not going to buy another from this company, or Maytag.
I just noticed that this site did not post my e-mail, but anyone desiring to modify their 500.00 dollar board w/a better relay (and maybe avoid replacement altogether!)simply post the question here and I will contact ya. I love the Asko. If it just were not for these few annoying problems
It is so darn quiet we cannot here it run. Our Kenmore terrified the cat, made me think an airplane was about to land on our roof etc. Luck to all God bless, Mikey
I have a washer(10505)and dryer(7005) for eight years with which I've had little trouble. I bought them because, at the time, they were the only W/D that would fit in my space-by 1/4 of an inch. Now, though, there's a noticable amount of water leaking out of the washer. It's not the trap-it's clean. Anybody have any ideas, scary or not? And are there other machines with the same small dimensions?
I just installed a used Asko 1475 model and ran it thru a cycle and it ran and finished fine dishes are clean and it was very quite, My question is, is there supposed to be water standing in the bottom of the unit? Also are the red lights above the buttons supposed to be flashing in unison? I've tried to download a manual for this model from Asko's website but none of their PDF's will download.
I L-O-V-E Asko.. happily accepting your donations if you do not. scado@cox.net
Hi,
I have an ASKO diswashwer, model 1474. Worked great until recently. Now, none of the lights come on, on the front panel, and I cannot start a wash cycle.
I've removed the front panel, and did a continuity check of the door switch and it's closing properly. Did the same check with the power switch and it's also closing properly.
There is power reaching the dishwasher as well. Just no lights. Does any one have any other suggestions before I call for service?
Thanks,
Greg
We built a gourmet kitchen about 10 years ago and bought a Viking stove, etc. At that time Viking was, and still may be, using Asko dishwashers with Viking front panels. They were the same exact units. Saved over $300 on our Asko model 1475. The best $300 dollars we ever saved. We have not had one problem the unit except for now which is no big deal. I've just ordered a new tub and door seal. Every few months I remove the fine screens and scrub them throughly. I also scrub the the pump housing area where the screen basket goes. All this takes about 15 minutes. Also we use the dishwasher cleaner made by JetDry. Our unit looks like brand new after 10 years of daily use.
To Neil who posted on 10/31/06 (or anyone else who knows the answer)
RE : DOOR GASKET AND RACK WHEELS
I also ordered a gasket for the bottom door from Repair Clinic in December. I cannot figure out how to get the old one out in order to replace it. Repair Clinic has been no help. They just said to pull the old one out and stuff the new one in.
The old one will not come out. I have taken the door apart, tried pullin with pliers on the old gasket (which is old and disintegrating and turns everything that touches it powdery black).
What is the procedure that I should follow? I have invested so much time that I don't want to give in and call a repair person.
ALSO: I had similar problems with the rack wheels. I ordered replacements from the Maytag parts center. The first set that just snapped on didn't last long. The second time I replaced them the design had changed, so that when they were snapped on they closed behind, so that they could not come off easily. In the two or so years since, I have not had any problems.
Zoe
My ASKO Dishwasher Model 1996 has been a real pain. We have a repairman out about 2 times a year (for the last four) because of problems with our ASKO washer, dryer and dishwasher.
I replaced the plastic guides with ballbearings on the dishwasher myself(easy fix)and I'm currently having a standing water problem in the bottom of the unit. In the past I was able to repair the standing water issue by adding drain time to the pump. This time it seems the pump needs replacing.
My dryer needs new fuses about once every three months and the washer doesn't drain properly on a fairly regular basis.
Every time I go to do dishes or laundry I wonder if I'm in for another surprise. Now that I'm outside the waranty period, I think it's time to shop for new appliances.
Does anyone know of another brand that uses the same power outlet configuration as the ASKO washer and dryer? I don't want to rewire my laundry room.
I own an ASKO dishwasher, model D1996. It has never cleaned well....the old SEARS dishwasher that we replaced has always outperformed it for cleaning. Today, we cannot close the soap dispenser door. If you turn the power button off then you can close the soap dispenser door. As soon as you power the machine back on the soap dispenser door pops open spilling the soap ....before the cycle has even been started or the dishawasher door is closed. It still runs a cycle but we cannot seem to get the soap dispenser door to close. Any advice?
Kelly
I can't recall the model number, but it was roughly US$700 in 2000. Manual control model with all of the special wash/dry cycles. The only problems we've had with it were related to cleaning. We solved them by changing to a different soap (related to water quality) and making sure we have hot water at the tap before running the dw. Our water heater is quite a ways away from the dw, and since the dw doesn't use a lot of water it won't pick up hot water on its own unless we use the hi-temp option.
We haven't replaced any parts yet, but we have noticed on a few occasions that the door switch sticks and sometimes won't shut off the dw when opening the door. Just seems to be gummed up.
I'd buy Asko again based on our experience, but not by what others are saying!
I have a asko 1595 dishwasher. When the washer was just out of the labor warrenty the soap door shorted out causing the main circuit board to catch on fire.Asko only paid for the parts.A year ago I changed the water inlet valve.Now I have the F2 overfill code,The pump and drain are clear and there is no water in lower tray.Anyone know how to add drain time or should I guess and change the drain pump? Thanks Philip
Hi,
We have the 1805 dishwasher. Electronic board went for $500.00 and then the circulation motor impeller broke however you have to change the whole pump. I did it myself. Stupid design you need to take the whole machine apart to change anything. The impeller is a critical part that sits in soapy water all the time and then when in use it is in very hot soapy water. This should be taken into account when designing this critical part however the part seems to be plastic. I managed to get the unit from Ebay for $140.00 and put it in myself. The machine is working now and my wife is happy.
I have taken apart North American units and they are easier and cheaper to fix. Many of them have a single pump that does both drain and circulation work. The pump is easier to replace in these units.
I would recommend going with a plastic tub and a Whirlpool or Kitchenaid for half the money and half the headache. The ASKO does clean very well and uses half the soap and half the water though.
this is the best dishwasher ever!!! I just replaced my 2year old Dead Bosch. My new ASKO cleans better, is quiter, cost me LESS, and is using less energy. I only wish I had found it earlier! I would, & have recomended this product to all of my friends & Co-workers.
Bosch sucks!!!
Our ASKO D1996 worked great for 5 years. Just like Kelly's post from 2/17/07, our soap dispenser door would not stay closed - turns out the circuit board has burned out resistors in that particular circuit. This occured 2 wks after our 5 year limited warranty expired. Does anyone know about the possibility of fixing this circuit board (my husband wants to do that) or should we just buy a new circuit board? thanks, Nancy
Finally had enough of incomplete pump-out and water on the kitchen floor. Got talked into a Bosch so we'll try that. The biggest appliance dealer in the city got out of Asko because of parts availabilities and maintenance issues. When the Asko worked, it worked well but my patience wore out....and I can fix just about anything!
Wow, I'm surprised at the unhappy people here. My sister-in-law and I bought Asko 1374s together about 25 years ago. Each time there has been something wrong (not very often) it's been something stupid I did myself. I was just looking on line for the little plastic screws that hold down the strainer at the bottom of the tank, which are the only thing to have given-way in all this time. My sis-in-law moved away from hers and the first new thing she bought was another one for their new house. Very good machine and at the time was the lowest water usage machine on the market. All the electrical, arms, etc still work just fine!
Just purchased and installed the Danby Silouette dishwasher from Costco. $359 + taxes = 410 added the online two months free warranty + the additional 4 years for $79 for a total of $490 cdn.
All stainless inside construction, water softner, detergent dispenser, 9 hr timer, 7 wash modes. A little smaller inside than our previouse Maytag 9 years old. But it cleans better than the maytag ever did.
Just finished putting in corel bake dishes with baked on chicken residue, and the unit took it right off. Energuide rating of 359, takes 2:40 minutes using 5 L of water that it heats to 70 degrees Celcius which is about 160F.
My wife an I are both extremely impressed with this machine, as it has no real rating on the market, it is built very much like an Asko in quality, and now has a 6 year, in home parts and labour warranty for less than $500 bucks.
You should really consider going to Costco and looking at this undervalued, underrated machine, just like a Hyundai was, and you will be overly impressed with its cleaning ability, price and warrantly.
At first you might think like us that is seems a little small, but honestly, with a bit of trial and error, we were able to put in more items than we could in the Maytag, as it spaces things tighter together, and seems much more efficient overall. It is also quiter that we now run it in dlay mode at 4:00am. Something we would never had considered with the Maytag which made lots of noise.
Check it out at Danby.com Here is the link: http://www.danby.com/en/productDetails.asp?model_no=DDW2406BLS&dept=0011
You might like us be very impressed.
Great shopping!
I have a washer(10505)and dryer(7005) for eight years with which I've had little trouble. I bought them because, at the time, they were the only W/D that would fit in my space-by 1/4 of an inch. Now, though, there's a noticable amount of water leaking out of the washer. It's not the trap-it's clean. Anybody have any ideas, scary or not? And are there other machines with the same small dimensions?
Posted by lilydan at 01/01/07 2:59 PM
To: lilydan
Its been 3 months since you posted but I saw no reply to your post. I have an ASKO 10504 washer that is similar to yours except yours has a better motor. I too recently began to notice water under my machine. When I took the back off I found that a "flexible" rubber hose that connects the outer tub to the soap drawer had broken where it connects to the tub. This tube is a vent line that doesn't normally carry water but during the spin I'm sure water was escaping from it. I repaired mine with a short piece of Pex tubing, some clamps and silicone caulk but new ones are available at repairclinic.com for about $8. I hope you found the problem before now but I thought I'd post anyway.
Was a good machine for 7 years using it approx. twice a week then it failed big time twice a year for three years totaling $800 in repairs. Not impressed with durability. Quiet but fragile.
I've read several comments on the overfill issue and how you have to go into the back of the unit to clean the overfill tray.
I've had this similar problem and called Asko customer service and this is how they told me to clean the overfill tray on ALL their dishwashers.
1. Remove the toe-kick panel from below the door. (Note: there may be screws on the sides of it, otherwise it just pulls right off.)
2. Remove the panel behind the kick plate. You will need a 20-torque screwdriver to do this. And you will find 2-3 screws on the right & left corners of the panel. Once the screws are removed, lift up on the panel and pull towards yourself and it will come right off.
3. Look for a small opening big enough to reach your arm into on the left side of the machine. If you feel near the floor towards the middle of the unit, you should feel water.
4. Use a wet-vac or towels to soak up any of that water. (Note: be sure to remove all water to turn off the overfill switch.)
5. Put back together and turn back on at the breaker or the outlet.
There is a recall om ASKO dishwashers currently. Apparently the defect has caused some fires with damage but no injuries. The system in place to repair the defect is frustrating and I have now waited for 10 days to have the repair scheduled. The ASKO call center is overwhelmed and is very unhelpful. The advisory sent out by the company tells you not to use the dishwasher until the repair is complete but they are very slow to schedule and carry out repairs. I would not purchase another ASKO product after experiencing their handling of this problem.
It's not ASKO dishwashers or swedish engineering that's the problem. It's ASKO's lack of a real business structure. All dishwashers break, some more often than others. But the reason why ASKO owners are more frustrated than others is because ASKO is very poorly prepared for taking care of the customer past the original purchase.
Take this recent ASKO dishwasher recall as an example. Why are so many people dissatisfied with the way ASKO's been handling it? Because ASKO does not have a service department and when they tried to contract out, they quickly found out that there are not too many service companies that would be willing to work on ASKO appliances, having to learn an unfamiliar design.
ASKO does not really have a good and reliable parts distribution system in U.S., and that is why it may take weeks to get a part, adding to the "pleasant" experience.
Read ASKO's response to the many upset customers affected by this recall: http://www.appliancejournal.com/appliance-recall-information/asko-dishwashers-recalled-due-to-fire-hazard-released-06-14-2007-257/
I have an Asko Dishwasher Mdl 1996. We really had no significant problems and were very pleased with its performance until recently. One year and one week out of manufacturer warranty and 1 week out of extended warranty, the control board caught fire, melted and fused the wires, destroyed the door latch, melted some trim and scorched underside of granite countertop. The entire house smelled and there was soot all down the front of the DW and on the hidden control strip which is now bumpy. Even the interior insulation has excessive burn marks. Estimated repair by visual inspection was over $1200 without any guarantees. Repeated calls to AM Group (formerly ASKO) were useless. We were repeatedly told they were working to see if they could do anything for us. Initially they proposed to supply the control board "if" that was the cause, then they retracted and said "sorry, out of warranty." Although we were given the names of a few supervisors who were suppossed to be involved, they were either not in or on the phone every time we called. None of our messages were ever returned. At one point they implied that we wanted something for nothing. Yes we wanted something. We wanted them to ante-up more than just the cost of a control board. We don't believe that a $1400 DW should be totaled through no fault of ours after just 6 years and 1 week of use, especially when the problem originated in an area that customers do not have access to. Even our service company got involved by calling AM Group. Finally the service company contacted Fretz. We have been without the DW since 8/4. The Fretz rep worked with us and with AM group until we reached an equitable solution. I have a feeling that the Fretz Co. is eating more of the cost of the replacement than ASKO. Hopefully I can stop hand washing dishes very soon. We love the product and are getting a replacement at minimal cost. Yet, I still am very upset with Am Group (ASKO) as the service provided them is worse than a bad joke. Oh yeah, just for the heck of it I called ASKO (AM Group) today and pointed out that I counted 8 reports of circuit board shorts (fires) since January 2006 as noted at this site. Somehow all of us must have done something wrong because there really is "nothing wrong with the control boards." Apparently they do not bother to analyze complaints for a common problem in order to avoid recalls.
I HATE my Asko 1805 dishwasher!! It has been a lemon from day one. Installed during a kitchen renovation around 8 yrs ago, it was totally out of service for an entire year! And it was brand new. Despite many calls to company, a parade of repairmen and replacing many parts I was washing dishes by hand. I finally found someone who got it to work but it has required repeated repairs, the board was replaced twice. The inside is constantly breaking with steel bearings falling into the bottom and various bits and pieces of plastic from who knows where and assorted plastic wheels joining them. The control panel cover is cracked and peeling and the door panel is coming unglued. It takes forever to run a regular cycle although it does do a good job of cleaning the dishes. This machine has spent more time out of order or waiting for parts than it has spent in working order. Now I find out that there is a recall on this model because it may catch on fire. Customer service from this company is the worst! I bought this dishwasher at a hefty price which I did not mind paying when I thought I was purchasing a quality product which would last for many years. I will not purchase any item from this company again. I am looking forward to the day I yank it out of my kitchen and toss it into the dumpster (where it belongs)
I have got an ASKO 1905 dishwasher. Had a few little problems with it over the years but recently had the fault code "F2" come up. I took it to my service technician here is Australia and all he had to do was clean the pump out so he said. It came up again -about 6 months after the last time. I read a few of the posts listed here and decided to drain the pipe which goes to your Y below the sink. I only got a tiny bit of water out of it but now it seems to be working. Other than that I am happy with the dishwasher. It is very quiet and has given good service for more than ten years. Cheers. Jack.
I have an ASKO D3350 since 10/03--now 1/09. It works well if you load everything PERFECTLY...if something is slighty leaning it does not clean. I also started using Cascade Complete and it has been cleaning better. It was "sold" to me as the greatest dishwasher that can hold all the dishes from a dinner party for 24 people. That's great if they are ALL dishes...if you put a big bowl the cleaning ability goes down.It IS the quietest dishwasher around. You have to remember to clean the filter in the bottom. Just today we got the dreaded F2 and thanks to this website and my engineer husband we think we fixed it....we'll wait and see. The tray to our model was in the back so the DW had to be dismantled and pulled out. Be careful there is about a gallon of water in the tray. We only drained the tray and ran it through the short cycle with no problems...so what was the original problem that made it overflow in the first place???? We'll wait and see if it's fixed. Would I buy another?....probably not...the dishes having to be perfectly aligned and nothing leaning is too much of a hassle for the money....our first Kenmore did a great job cleaning EVERYTHING always...but soooooo noisy!
Love Asko dishwashers. I've had a couple and when the need arises I'll get another. I noticed alot of old posts here and the service dept. has been totally revamped over the past couple of years. The recall was unfortunate, they are a small fish in the US and also are not used to a problem of this magnitude making to the market due to the Swedes obsession with quality. I also notice many posts that are related to water not the dishwasher. Water comes in swishes around and pumps out, the machine doesn't put film on the dishes...that's hard water or bad detergent or too much detergent. If you are rinsing your dishes shame on you, that acutally makes it worse! It is designed to hold a lot of dishes so that is why loading correctly is important, otherwise how could you get them all in there? Of course the most vocal people are the ones with something to complain about and I don't blame them, but buy an Asko and I doubt you'll regret it.
I love my Asko dishwasher but I need to get it repaired. Any suggestions on a Toronto based repair shop? Appreciate the help.
We paid a fortune for ASKO dishwasher, washing machine and Dryer. The Dryer is good, and the washing machine is OK although it takes 2 and a half hours, BUT the Dishwasher has never worked from day 1. We called in the service technician who said it had been installed incorrectly and charged us nearly $200. It still doesn't clean properly and most dishes have to be washed by hand afterwards. It has now become an ornament to show our friends what not to buy and we use our 15 year old Bosch in the laundry which still works like a dream. I recommend the Germans over the Swedes!!!!
Asko is beyond crap.
We bought a house where the previous owner had installed an Asko dishwasher. I'm shopping for its replacement now - I've had enough with the repairs, plus it's loud, plus it tends to knock glasses over so that they get filled with soap water, plus it's very difficult to load, plus the tray derails 1/2 of the time.
Basically - think about what you'd get from a $200 "builder grade" dishwasher. Now think of something twice as bad. That's what you'll get with a $1500 Asko super-duper-high-end machine.
Our friends bought the same one for their house (before we met them, or we would have warned them against it). They also hate it. They had the misfortune of also buying an Asko washer/dryer pair. Not only did those require maintenance, but they leaked enough to cause damage to their newly built, high-end home.
My conclusion is that Asko is the worst of the worst for home appliances. If you want to buy crap, then at least save money and buy builder-grade appliances from a domestic manufacturer. It'll be loud, it may not be very energy efficient, but it'll probably be reliable (GE understands reliability, if nothing else).
On the other hand, if you want to spend more money, then buy Bosch, or Kitchen-Aid, or LG, or a high-end domestic brand.
Doesn't matter which end of the market you're in, Asko is a brand to avoid.
We are very, very pleased with our Asko dishwasher which has been in use since 2007. I suspect that the bulk of the complaints about dishes not coming out clean are due to the low water volume used by the Asko. We don't pre-wash anything but we also don't load dishes with a lot of food left on them. For instance we wipe a skillet with a paper towel before loading it into the dishwasher rather than adding a lot of grease and gunk to end up in the wash water. We are serious cooks and entertainers in my household so it is not unusual for the dishwasher to have stockpots in the bottom and cocktail glasses in the top and all come out sparkling. Yes, the spray is forceful so we load in such a way as to prevent lighter items from flipping. A few concessions to the European way of doing things hasn't bothered us. The Asko replaced a builder's grade dishwasher and I was SO glad to be rid of that noisy, inefficient thing.
Wow! I'm not alone in my frustrations with my ASKO dishwasher! What a complete piece of junk! Do NOT buy one. My installation guy said Bosch was the Mercedes of diswashers and ASKO was the Bentley. I was impressed for a moment until I realized what a hassle this machine is to own. I bought mine because too many layers of tile were in my kitchen from the previous owners. ASKO can fit under low countertops. It wasn't installed properly and kept tipping, but anti-tip devices are no longer made by ASKO. We fixed it with gorilla glue, wood blocks and screws. Mechanically, it started acting up 1 month after the initial 3 year warranty expired. Customer service was no help. My husband is now a dishwasher repairman on the floor, taking the cover off with the 20 torque screwdriver, and drying up the overflow pan. This fix lasts for a few weeks and he needs to do it again. It is now 4 years old and I've washed too many dishes by hand. Found out today a new intake valve repair will be over $300 due to the US/Euro exchange rate on parts! Forget it! Don't buy this product! It's a waste of money and it will cause endless frustrations. Also, it is small for a family, so we need to run it at least once a day. I've since removed the old flooring layers, so I'm investing the repair cost into a brand new American brand dishwasher! Should have replaced the floor and bought an American dishwasher in the first place! Do not buy ASKO!!!!
Asko D1716 Dishwasher - problem with water fill not working
Hope this is helpful:
My dishwasher would not fill with water. I read the comments here and decided to clean the filters. The coarse filter was often checked but I had no idea I had to clean the fine filters. Guess I should read the manual ;-)
I cleaned them but still no joy, so I pulled the machine out and removed rear panel noticing the bottom panel was full of standing water. Not a good sign!
Sponged it out and tickled the float (styrofoam piece under the drain) with a pencil. Heard the microswitch click.
Re-connected power and tried the wash cycle. Initially the water valve did not open but on the second attempt it did - I heard the in rush of water and bingo we are in business - total cost of repair $0!
Incidentally apart from this incident (first in 7 years) I have been pleased with the performance of the machine. It is quiet (very quiet compared to others) and efficient.
Dave
I've had two Asko dishwashers, in an old house had an Asko Asea and although old worked great and was so quiet compared with domestic (Australian) alternatives.
In our current house we have an 1805 which up until earlier this week had been working fine - no dramas with cleaning - in fact, the water jets are so strong that we have a problem with the kids plastic cups on the top shelf getting knocked over or upside down during the wash!
I wanted to thank you all for just saving me a minimum $125 on an ASKO service call to fix my non functioning machine - same story as for many, all the lights flashing indicating water overfill...for some reason draining pump not working - of course, all hit the fan while I was away on business.
Tried emptying the water manually and this allowed me to restart the machine but every time the empty cycle was due, the machine would refill and I'd have to manually empty and then restart machine.
All good until the end when the lights came on and wouldn't go off. Today (Fri) I booked a tech to come out but earliest available was next Wed!
The thought of manually washing dishes 'til then was too much so I started researching and found your site! First removed filters and the small plug which allows access to impeller of discharge pump - fiddle around in there and wallah! Lo and behold a hair pin which my 4 year old daughter must have somehow dropped into the washer - it had jammed the pump but fortunately, no damage as it immediately began to work when I switched the washer back on.
But, still flashing lights, and that is where this thread helped. Firstly, let me say that for the 1805, I couldn't access the bottom pan from the front of the machine even though I removed 6 screws - the front panel would not budge. However, after pulling the machine out of its underbench location (fortunately not screwed in place), I easily removed the access panel at bottom rear of machine and sponged out the water in the bottom pan...5 mins later, back in business and really happy!
It will be sweet call on Monday morning cancelling the service tech - thanks again.
By the way, I'd estimate that this washer is about 10 years old and we have been in this house 3 years and had no problems until this hair pin related episode - overall, very happy with our Asko.
Cheers, Bo
I have an Asko dishwasher that is a piece of crap...It has cost me a small fortune on top of the risiculous purchase price...in 7 years it has flodded 3 times, the control board$500 a pop has gone adn now the start/cycle buttons need to be replaced too.....I ahve just been informed by ASKO that they no longer make the control board I need so the machine is dead...can no longer be used...they told me they would give me a $500 credit to purchase a new one....Are they friggin kidding? No one else I can speak to, but if I want to write to them...OK...after reading this blog I feel like they are all pieces of junk....going to check out consumer reports....will never buy an ASKo again...if they will give me for free will consider ANOTHER ONE but the service alone will cost me a fortune over time. DO NOT EVEN CONSIDER BUYING THIS PIECE OF CRAP!!!
If you're an ASKO owner, do take their recent recall seriously! We woke up at 2am 3 weeks ago to a house full of smoke and internal dishwasher fire - still recovering from the awful chemical soot which permeated ALL our belongings. UGH.
http://www.appliancejournal.com/appliance-recall-information/asko-dishwashers-recalled-due-to-fire-hazard-released-06-14-2007-257/
Hi everyone!
I know some of these comments are quite old, and I hope that any issues anyone has had with ASKO appliances or customer service have been resolved.
If anyone has outstanding issues with your ASKO appliances and you are in the USA, please visit our Facebook Page to talk directly with someone from ASKO about your concerns.
Customer service is of utmost importance to us, and we definitely want to address and questions or concerns that anyone may have!
Here is our Facebook Page:
http://www.facebook.com/askousa
Or you can follow us on Twitter:
http://twitter.com/ASKOAppliance
The base of my 16 year old Asko 1705 kept flooding (pumping out continuously), in fact it's been doing it for years, at first just once in a while then more frequently. We replaced the bottom door seal, to no avail. Got sick of disconnecting all the hoses and pulling the dishwasher out to dry the base, no front access on this model, so we drilled a hole in the base and put a tray underneath (yes I know, but it's easier to empty a tray).
Upon returning home from a 4 month overseas trip things took a turn for the worse. It would fill but the timer wouldn't progress to wash unless we manually turned the knob. At this point we were pricing a new dishwasher.
After a couple of washes with me being the timer it started going into a loop. At start-up it seemed to take a very long time to fill, then stop and immediately pump out again, it would fill and pump out repeatedly without progressing to a wash cycle. I eventually came to the conclusion it was overfilling and had been doing so to some extent for quite a few years.
Reading comments from people who are appliance repairers saying the pressure switch rarely needs replacing but the tubing to it sometimes clogs, I started looking for a blockage between the inside of the dishwasher and the pressure switch. I think ours actually has 2 pressure switches (round electrical component with lots of wires connected to it and a little black rubber hose that runs from it to the back of the plastic sump where the water sits inside the bottom of the dishwasher). I unplugged the 2 little back hoses from the back of the sump and inspected them, they looked clean and dry.
I removed the grate and filter from inside the dishwasher and sponged the water from the sump, then I looked for the path the water takes to the pressure switch. Turns out there is a blind cavity at the back of the sump, at the top of which the two little rubber hoses connect. The only access to this cavity is a hole in the bottom of the sump facing the rear (the other two holes are left:pump, right:drain).
When I poked my finger up into the opening I could feel slimy gunk inside. With no way of accessing to clean the inside of the cavity I dragged the garden hose into the house. After unplugging the little black hoses from the back so as not to blow dirt into the sensors I poked the trigger hose into the hole in the sump and let it have it. Lots of black gunk came out, I was intermittently mopping the water out of the sump and giving it bursts with the hose until no more dirt came out.
After replacing the hoses and the filters I ran it through 2 full cycles with no problems. That was 2 weeks ago and I've washed dishes with it 5 times. It makes me wonder if I had regularly used a dishwasher cleaner over the years would that have kept the cavity clean and the sensors working? Anyway I hope this helps someone else. We love our Asko, it's been a great machine, I'm glad we didn't give up on it.