I have the same problem with the changing table. TERRIBLE smell of fumes. My baby is 5 months old and I keep waiting for a change. Now I've taken all the clothes out of the drawers because I swear I can smell the fumes on the baby's clothes which drives me insane, especially since nurseryworks says on its website that all its paints and lacquers are low-voc, non-toxic, etc. I also called the company and no-one has returned my call. FYI, the installers who assembled it put small sachets of pot-pourri in each drawer which makes me think they know this is an issue. I'm furious. Don't buy this furniture. My door is also coming off its hinge too. Badly constructed. Such a disappointment for a piece of furniture that's $1200.

I'm so happy to see that others have had terrible experiences with Nurseryworks. I only wish that I had known this before I spent $1500 on a crib by them. Our crib broke after only 2 months of use, and I have had to fight with them for 4 months to get a replacement. It has taken this long because they refuse to return calls or emails, and my husband and I were so concerned with the safety of the crib, that we ended up buying a new one.
I have told everyone I know not to buy Nurseryworks products, and I have even alerted the stores that carry their products about the issues that we have had. Considering that we are the first of our friends to have kids, I hope that our friends take our advice and STAY AWAY FROM NURSERYWORKS!

I have the Macaroni bedding by Nurseryworks - I WOULD NOT RECOMMEND IT! It is very rough, even after repeated washing. While it is modern and stylish, I do not let my baby sleep on it because it seems very uncomfortable. Instead, I bought white jersey that match with anything. They are soft and comfortable, and I use the Nurseryworks blanket and pillow on my glider.
Overall, COMPLETE WASTE OF MONEY! I only use the blanket and pillow, and the bumper pads and sheet are kept in a closet. Save your money and buy a cool pillow that doesn't come in a set.

hi Tessa, Alex, Expecting, Stef- all those who hate their furniture. I want to buy a few pieces despite your issues. I have had a good experience and am looking for their furniture.

can you let me know if you want ot get rid of some of it and contact me at kristenandjeff@sympatico.ca

thanks

Nursery Works is an absolutely terrible business. I would never order anything from them.

If you do, plan on waiting for months to have it shipped to you. Also plan on having it be broken when it finally arrives.

Spread the word...

DO NOT BUY anything Nurseryworks! It is not what it's cracked up to be! I purchased the goodnight glider on sale, I was very excited about this, it feels wonderful and looks cool... until I sat in it a couple times and started noticing marks all over it that wouldn't go away! They claim that their fabrics are stain resistant/scotch-guarded, yet a drop of water doesn't go away - ever! It makes no sense.

I contacted them, sent them photos, and they rejected my complaint, basically calling me a liar, saying I sat in it with oils and lotions on. Well I didn't, only once with damp hair, once I left a slightly damp towel on it, and a couple drops of water from my skin after showering, and it is stained, marked up all over the place...I even tested a piece to make sure I wasn't crazy with a slightly damn sponge and the stain still has not gone away!!!! They tell me to use a little water to clean any stains, yet water is staining it? My barely used glider looks like crap now and our baby isn't even here yet. I cannot imagine how it will look from breastfeeding, or after we have a kid running around. Horrible!

I purchased the crib From a retailer in Los Angeles, and I will say, It was a longer wait than I intended, but well worth it! The furniture is beautiful, and compared to duc duc, the quality is superior. I had to pay for the pieces to be installed, and this was alot better than I expected. The nurseryworks guy was an hour early, which surprised me. I have had previous installers for furniture that were days late.... I read comments prior to buying from nurseryworks, and was a little skeptical, but would definitely refer this company to anyone i knew! the crib takes a little getting used to, as far as moving the rail up and down, but works perfectly. I see alot of complaints regarding this here, maybe you are just doing it wrong??

Oh, how I regret I only read above comments AFTER I wasted my money on Nurseryworks......

I looks nice from the pictures and the ladies on the phone seem nice and attentative but thats all before.....I'm too fed up with these ignorant, rude, customer-hating people to go in to details: I'll not even try to describe the state in which the goods arrived, let alone the fumes it brought with it. I will save you from describing the poor quality of the bedding and of the ugly replies I got on the phone: This company deserve a good bankruptcy: Worst value ever, worst customer service, worst everything. Consider yourself warned....

We were so excited to find such cool, modern looking baby furniture for our nursery. After just a few months of having it set up, nail pops & cracks started to appear all over the dresser and changing table. When I finally called Nurseryworks, my phone calls were not returned so I decided to send an email. Apparently, my warranty expired so they offered to sell me more furniture. I was told that they have never had any complaints about their furniture before. I am the only person who has been dissatisfied with the quality?... not what I am reading online. Terrible customer service & awful quality. I would never recommend doing business with this company.

We wanted modern, eco-friendly, ultra non-toxic nursery furniture and I scoured the internet for reviews on Netto, Nurseryworks, Argington, Oeuf, and Spot on Square. We wanted the extra space on top of the changing table for diapers, wipes and butt cream. Nurseryworks Aerial changing table had the extra space and the matching Aerial crib was attractive. However, after reading these reviews, I had decided on other furniture. A sales agent at totsnstyle said that Nurseryworks had growing pains in the past and with the 2010 merger with MDB there should be no issues with delayed shipping and customer service. I took a chance and ordered Nurseryworks. In 2.5 weeks, I received boxes wrapped in plastic wrap on a wood pallet. Inside the boxes, each piece was wrapped in foam sheets, bubble wrap, and thick foam cushion ... so there were no scratches or dents. Please note that the furniture is made in china (probably the reason it is more affordable than Netto Moderne). The changing table did have a strong smell, but we left the wood drawers open to air out and within two weeks the smell dissipated. The furniture is beautiful and I am hoping it holds up to use!

STEF! would you be willing to sell the Macaroni bed set?! u name the price! just email me! perez926@hotmail.com