Hello AT,
Just got the new Chiasso catalog. I can't believe all the great contemporary products they have. Has anyone bought anything from them? Is the quality good? How about their customer service? Any feedback would be welcome.
Design Guy
Dear DG, your question is a great opportunity to see what people say and put into our Stores Guide. We have not ordered from them, but expect that you will get what you pay for.
Price points are extremely affordable and the style is on the safe side of modern contemporary. They have an interesting selection and a few things you won't see anywhere else. We say shop with care and don't expect anything to be handed down to your grandchildren. MGR
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Comments (1)
I ordered two DVD racks several months ago. I wanted two because that is how many DVDs I had to fill it. I receieved one DVD rack after weeks of waiting. I made numerous phone calls to locate the other one. They told me they no longer had it and then all of a sudden they did and then they tried to charge me more money. It still didn't come after they "reshipped" it, I had to have them speak to a DHL representative who insisted it never left their warehouse. After the whole ordeal, they issued me a $50 gift card as an apology. I didn't use the gift card for several months but when I did, it was the same old crap all over again. They never applied any of the charges to the gift card and instead charged the whole portion to my credit card instead of the remaining balance. I noticed this on my statement and called to complain. They said it was no problem and said they would refund it between 5-7 days. 14 days pass and there is no credit so I just called once again and have been told it will credit to my account. I'm sure I will be complaining again but I certainly hope not! And to top it all off, the items I ordered with the gift card are waaay different than pictured and not very nice. I think this company is a scam who makes money off of people who aren't meticulous about checking up on things. DO NOT ORDER FROM THIS COMPANY! GO FOR WEST ELM OR IKEA INSTEAD!