Last time we posted criticizing Apple products the Unplggd horde was unleashed. Honestly we are in love with many of the guiding principles of Apples design, but find other areas lacking. Follow the jump to see our take.
5 Things We Love About Apple:
- Apple has strong design appeal that sets it apart from non Apple products. Over the past 10 years, Apple products have been lauded as the pinnacle of consumer electronics design and style. Reference the numerous appearance in pop culture and media.
- Apple often knows better than the pundits and consumers. Apple ditched floppy disks, backward hardware compatibility, and superfluous features everyone thought very important (removable batteries anyone) and has not paid the price over the long term.
- Apple places user design and consistency over whiz bang features; just look at the consistency of their operating systems and the guide issued to developers on their various OS platforms. It all makes for a slick and cohesive experience while operating the gadget.
- Apple's build quality has been and still is very high. A quick view of consumer reports confirms and like websites readily displays Apple's design and engineering expertise.
- Apple has taken the integration of products and make it the model for consumer electronics. The company designs every aspect of their products from the hardware to the software for a winning combination.
5 Things We Hate About Apple:
- Number one on our hatred of Apple products is their pointing devices. While Apple makes wonderful trackpads, nothing leaves us with more pain in our wrist and frustration than their mice. While indisputably beautiful, we have suffered through pain and destruction of several mice due to clogging track balls and hard plastic exteriors.
- Apple often thinks they know better than consumers and tend to strike out. For example, the recent shuffle and nano rethink struck us as idiotic moves only to be corrected the next model refresh. While any consumer product company makes mistakes, we expect better from Apple.
- Inroads have been made with OS X seeing wider game development and distribution, but Macs still suck for gaming. Admittedly, we ourselves are not gamers, but our Mac friends are and it drives them batty due to fewer titles and worse performance. Besides, no one really wants to use Bootcamp to run Crysis.
- Infrequent products refreshes on things like the Mac Mini and the Apple TV often leave us wondering why the hell Apple still makes those products. Even though they have been updated, we are left wondering how old we will be by the time they get the Apple TV "Hobby" right.
- As an investment, we often worry what will happen when Steve Jobs retires. From an investment standpoint, Apple is much like a dictatorship that runs well with the first autocrat, but fails with the successor. Investor confidence is not as robust as one would hope. For example, Apple stock tanked when a false obituary was released by Bloomberg.
Cheers
Comments (18)
I certainly agree with the pointing devices, especially the "Magic Mouse" is a pain-in-the-wrist. It's a novel concept, but after a few hours of use, the novelty wears off.
As for the Apple TV, it is an interesting segment to try and target which is probably why Apple has taken their time in updating it. Microsoft has been experiencing similar pains with it's Windows Media Center software, which it is mostly utilized by "enthusiasts" and "hobbyists". From a business standpoint it doesn't make sense to invest time and energy into a product that only a handful of your audience will use. As one of those "enthusiasts", I think that centralizing media in-home is essential, and both Apple and Microsoft have some catching up to do as Boxee and XBMC fill the void that they left.
I have a previous gen Apple TV and am quite happy with it for what it is. I don't blame Apple, because I don't think it's possible to get a TV/media computer/content provider RIGHT given the legal, technological and market hurdles these products face.
My husband is always disappointed by Apple's lack of support for older operating systems. Classic environment was his savior to run Freehand -- the software which he does ALL of his graphics. He's currently on his third G4 scouring Craigslist when the computer fails.
Sometimes newer isn't always better.
I dislike the iPad/iPhone App concept. I like instally my own software on my computing devices, no matter what Apple thinks about it.
I can't stand their keyboards either. Too low profile which keeps your wrists at an uncomfortable angle, and not enough tactile response when typing.
Things we hate...
6. iTunes.
Love: Apple often knows better than [...] consumers.
Hate: Apple often thinks they know better than consumers
I wonder why they'd get that idea?
My mac makes me crazy. For the things that I love about it, it is super glitchy and has so many compatibility issues. First with my Wacom tablet. Once I straightened that out and upgraded to Snow Leopard, now I have software and driver compatibility problems, not to mention regular hard re-boots. More stable than a PC? I don't know...
Lack of small, reasonable choices in some matters.
For instance, you can't turn off the opening noise on your mac. I was blown away by this when I first switched from PC to a macbook. There's no way to turn that beginning sound off besides muting the entire computer. Which is very embarrassing when you forget that you did not mute the noise and turn on the laptop in the middle of class.
The only way to actually turn off the opening sound is by hacking the system or getting a program to do it for you, which is just crazy.
There is also no cut and paste. You can drag the files around, sure, or you can copy and then go back and delete the old file... but that is honestly wildly inefficient.
But the worst, the absolute worst - the obsession with only one button. We're tool users, people. We have lots of fingers. Three or four buttons are actually pretty damn convenient! I think it's amazingly dumb that my iphone only has one home button when it clearly has room for more, and extra dumb because probably half of the design decision was so it would look like the old ipod scroll.
The aesthetic design of Apple products is great, and their software safety is much appreciated - but otherwise leaves a lot to be desired.
"Apple's build quality has been and still is very high. A quick view of consumer reports confirms and like websites readily displays Apple's design and engineering expertise.?
Maybe it's because I just woke up, but I'm having a real problem parsing that second sentence.
Anyways, I agree on most of the points. The mice just suck. They are extremely uncomfortable and get all gummed up (mighty mouse) or batteries die and take the bluetooth keyboard with it (magic mouse). Apple TV/iTunes has some serious issues with disappearing TV shows/movies, etc. and nobody at Apple can tell me why. I keep having to back and forth with them until they reluctantly allow me to re-download missing content. Stuff just vanishes off my computer and ATV!
I agree about the keyboards: I can't type on them for long periods of time, I have to use my MBP for any assignments, etc. And I also hate the plastic hinges on the MBP and my old MBA, which continuously break, which required the whole screen to be replaced.
Aside from those glaring issues, though, I still love my Apple stuff and would never switch back to Windows. So, there ya go...
Almost 50 billion in the bank.
Stock at almost $300 a share.
That pretty much says it all...
The gaming thing isn't really Apple's fault. It's just that since they have a significantly smaller slice of the market share than PCs running Windows, game developers often just don't take the extra time or go to the extra expense to develop for a different operating system. It's not like there's something inherent about Macs that makes them inferior for running games, assuming you have appropriate video cards and other necessities (the same being true of PCs). My World of Warcraft runs beautifully on my Mac, because Blizzard goes to the trouble to develop.
It isn't going to fail when Jobs dies, it is going to explode financially and become one of the single most socially irresponsible companies in existence. It is an overbearing, aggressively marketed corporation with an army of unthinking followers and unlimited potential for hoodwinking the public into buying ANYTHING. Without their batshit crazy leader, the shareholders will be left to do anything and everything to maximize profits. Period.
When has this ever happened before? Wal-Mart? Disney?
Time capsule & iPhone4 attenna aside, I agree with the build quality.
I also agree with the product refresh cycle. You can buy an i3 or i5 processor based laptop for $600+ yet the cheapest MacBook for $999 is still core duo based.
I'd say there are some broader things to like and dislike about apple. May own shorter list:
Likes:
1. Appealing products visually and material-wise. (minus the Iphone 4 glass pieces)
2. Being able to open my MacBook Pro and it being right there right where I left it. You will say yes you can do this with windows also, but no where near the speed and reliability Leopard does it. This is actually the main reason I switched to a mac. It's an invaluable ability to any student.
3. Frequent updates. They do security updates and program updates frequently which is somewhat annoying, but is nice at the same time compared to waiting for windows service packs.
4. Bringing new technologies to consumers. Multitouch? Battery design? Magnetic power cables?
5.
Dislikes
1. Steve jobs being a control freak! Exclusivity? Adobe vs. Apple? Upset app store developers? Cease and Desist letters?
2. Why does everything have to be shiny? Matte screens are better for just about any lighting condition. Is it that hard to figure out?
3. How come they use all these different video out formats? Is an hdmi port and/or VGA/DVI port too much to ask for since it's widely used? Also, the 30 pin Ipod connectors are silly for the same reason.
4. How come I can't have custom sounds for everything on my iphone? Ringtone customization is great, but everyone has the same text noise! and email noise! I want to hear lil jon go "yeah!" every time I get a text.
5. MobileMe. Why do they insist on making people pay so much for something that is free?
In no way is this a comprehensive list... but some of the things I've noticed
Ooops forgot #5
5. Being Green!
Can't stand their prices (usually about 3 times the price of an equivalent PC).
Their MacBook Pro's don't cool the CPU properly which leads to fried logic boards.
No Flash/card reader/USB on the iPhone/iPad? Why? My Android can do it. Shame, shame!
I do like their magsafe laptop plugs, though!
itunes should be on this list. Outdated feeling software on the mac, and massively horrible software on the PC.