Product: AT&T 3G MicroCell
Rating: Strong Recommend*
Do you live in a major city and struggle to get AT&T reception in your own home? We had this problem and after the 8676785th (possibly a slight exaggeration) dropped call we decided it was time to look at what could be done to improve the reception in our apartment. Signal repeaters did not fix the problems and changing carriers was not a viable solution (GSM iPhones we frequently use abroad). The only option that remained outside of moving, was to try the solution offered by AT&T customer service, the MicroCell.
After yet another phone call with AT&T Customer Care, the customer service rep suggested we try the MicroCell as a possible solution for our reception woes. The MicroCell works by acting like a mini cell tower in your home, and connects to your existing broadband Internet service. Since it is not possible to buy a MicroCell over the phone, we headed into our local AT&T store. While at the store we shared our unhappiness over the reception in our apartment with a very helpful associate who was able to, due to the records of our copious reception complaint calls, provide us with a MicroCell free of charge.
- fairly large compared to other network appliances
The Bottom Line (& Who Should Buy):
If your home or business is frequently plagued with AT&T reception issues you really should consider a MicroCell. Yes, it is annoying to have to "need" this device and also to have to pay for it, but it does do the job it was created for pretty well. If you have a history of poor service and making numerous calls into AT&T Customer Care to document this, you might be able to finagle a MicroCell for free. The other option that brings the cost of the device down significantly are the different promotions AT&T often runs in which you receive a $100 rebate if you sign up for a MicroCell calling plan. We have been impressed by the increase in reception that we have received from this device and highly recommend it to anyone with reception issues.
Apartment Therapy Media makes every effort to test and review products fairly and transparently. The views expressed in this review are the personal views of the reviewer and this particular product review was not sponsored or paid for in any way by the manufacturer or an agent working on their behalf.
(Images: Joelle Alcaidinho)