AT News: New Comment Bugs

Thanks for bearing with us as over 75 thousand of you hit the new comment system on all seven sites yesterday. We are working quickly to correct all the bugs. (Email us with any problems at support @ apartmenttherapy . com).

That said, the big one seems to be those folks who register with Hotmail addresses. Our system sends a confirmation to these emails which never shows up. We checked the blacklistings and didn't see a problem there, so now we're working on a complicated rerouting that may take until tomorrow...

If you have a hotmail address, hang on and we'll let you know when its working. For all other bugs, please email us at support@apartmenttherapy.com for this week and we'll knock 'em down. Note that you may not receive a reply, but we will get your message and find a way of notifying you when it is fixed.

Comments (11)

Wait. What? 75,000 hits or 75,000 people?

Wow -- that's a lot of hits -- congratulations!

Speaking of bugs, I've still got to hit the back button twice on IE 6.

For the record? I love the new comment system.

I've got a hotmail email address and no problems with that, but I haven't been able to upload images in Safari (with the latest version of Tiger); anyone else having that trouble?

I registered with a hotmail address and the confirmation went straight to the Junk folder. Didn't have any problems after that though.

Same deal as Sydney above...
AT's confirmation email got to my hotmail account just fine - except that it was in the junk file. Easy enough to find it there. No problems with registering after that.

image uploads should be working in safari now, as well as IE.

I had no problem with using my hotmail address...

I tried to register using hotmail and the email never showed up. I checked both my inbox and junk mail many times. I tried again using my gmail and voila.

we've updated the mail system, so hopefully those hotmail emails will now go through.

users can resend the verification email here if they wish:

http://community.apartmenttherapy.com/com/RegisterEmail

note: it would also help if you whitelisted noreply@apartmenttherapy.com before you sent off the email.