Top Sofas: Sofa's are the decorator's battleground, but every shop recommended and voted on below is the cream of its crop.
If you are looking to spend $800 or $8,000, this list (and the following comments) will provide a solution.
Best Cheap
1. Ikea (by far)
2. West Elm
Best Affordable
1. Room & Board
2. Crate & Barrel
3. Bo Concept More below...
Best Deluxe
1. Ligne Roset
2. DWR
3. Restoration Hardware
4. Mitchell Gold & Bob Williams
Best Rockstar
1. Luminaire in Chicago
2. George Smith
Comments (82)
Any place that sells Mitchell Gold.. ABC Carpet and Home, Blue Raccoon in New Hope, etal...
Storehouse
Room & Board
When we went sofa shopping, we literally hit *every* decent furniture store in the DC/Baltimore area (where we lived at the time). My husband had some very high standards for what he wanted and after planting his butt on what must have been over 100 sofas I thought we would never find the right one.
Then the unexpected happened...
I had bought a pair of pants at the Anthropolgie in Rockville, MD. I needed to exchange them and my husband came along. There was literally only one sofa in the entire store. It was a Mitchell Gold Angelo and all of the husbands were sitting on it.
Alas, the stars came into alignment for my husband. While I was in the back of the store, I saw him go up to the counter and get a tape measure from the sales clerk. He measured the sofa and looked at a couple of swatches. Within a few minutes we had plunked down a hefty chunk of change and had a brand new sofa.
P2 - don't forget the MG collection at Restoration Hardware.
Cari--
Assuming you are not interested in boycotting Anthropologie, yes, an interesting source.
Anne--
Yes! I forgot about that!
ANYWHERE you can find them (now officially Mitchell Gold + Bob Williams)... they are hard to beat for style and quality, and are a really proactive, responsible, innovative employer/advertiser/manufacturer. Wow, I feel soap-boxy today!
MG + BW also is the manufacturer for many places, including Crate & Barrel, also a great resource.
Can I take a small tangent here and ask a related "good question" (without a picture)?
Furniture is really expensive AND non-returnable, I like to get my money's worth, are there product reviews out there for furniture?
Out of market, I love Scott Bower Sofa Systems in Miami (Coral Gables).
http://www.scottbower.com/
My very first gorwn-up sofa came from there, and they gave me an informal, no-interest payment plan... and let me take the sofa before I finished paying it off.
And for all the active sofa shoppers... don't overlook the floor sample! Great buys to be had.
I bought my dark brown Art Deco-ish leather sleeper sofa at ABC Carpet and home, and I'm not sure they still even sell it anymore, but it was from Italy, and it only cost aroun $1,800 including delivery and tax, etc.
The very nice saleswoman tried to talk me out of it, because of how thin the mattress was. Considering I only sleep on it when I have out of town guests that must displace me from my Murphy bed, and since the fold-out sofa is actually more comfortable than it looks like it could posisbly be, it's perfect.
And I love how shallow it is from front to back, since I, and most of my friends, are not all that tall. With very deep sofas, I find that my 5'8" body is very uncomfortable if my knees don't coincide with the edge of the cushion.
Well, I just got my sofa from storehouse. I had some issues with its delivery last week (delivery guys broke a light, it got wet during delivery, there's a broken glide on the foot of the sofa and some marks on the top) so I can't give them a 100% rating, but the service when I was purchasing it was good, and they've seemed relatively responsive when it came to rectifying the problems. I also liked many of the styles they carried...although most are quite large for apartments unless you go the loveseat route. (I found this out the hard way...)
Room & Board
Some issues with their distribution, but they have excellent customer service which more than makes up for it. We have the Chelsea sectional sofa: it is sturdy, looks great, yet is comfortable, and was reasonably priced. That's a tough combination for modernist/minimalist furniture.
I am repeating myself, but I have purchased furniture, including a sofa sleeper, from Crate and Barrel and have been extremely pleased.
If purchased through the store, the S & H is very reasonable and they deliver exactly when they say they will (Saturday delivery also).
I will continue to purchase from them.
a sofa should have a wellmade frame, have a deep seat, and be long enough for an emergency nap. the didier gomez sofa
from ligne rosset it has a steel frame. there is an armless sofa with optional armrest cube at troy, conran has a similar one.
there are graeat sofas at george smith.
I bought my B&B Italia sectional sofa at Luminaire in Chicago and had an excellent experience. If you are looking for high-end modern design - this is the place.
Dave, my designer and sales consultant, actually came out to my house (in the evening, after work) with fabric samples and spent at least 2 hours with me making recommendations on fabric and configurations. At no charge. This is top-notch service, in my book.
They maintain their own delivery service to ensure on-time delivery and set up, too.
I'd throw DWR into the mix as well, since their line of sofas seems to be expanding.
Are we looking for (relatively) quik ship sofas? That could be a distinction. It was for us. We looked at all the usual suspects...pottery barn, crate & barrel, jensen-lewis, room & board, abc carpet, bo concepts, design & comfort, Ligne Roset, again, hoping for a quick delivery. In the end, we chose the Kinsey Sofa from Crate & Barrel, which ended up being back ordered 6 weeks! But, because it was so comfy, and so smartly and elegantly designed and looked to be really great quality, we chose to wait....and we're still waiting, it's due end November.
Getting the right mix of comfort, style, quality, speed, and color, is not easy, it's hard work! AND, it has to fit through the door...
I would also throw in the Door Store. The selection is certainly not huge, but in terms of low priced options, it's probably among the best for quality.
I've not had the funds for a real sofa for a long time; my solution is an armless futon. It looks a bit like a settee, but is long enough for a nap, comfy, etc. And $300. Hard to beat. I'm going to try to find a good carpenter to build a drawer under it for linens and have the drawer and its sides upholstered in the same fabric as the futon cover.
If I had $$$, I'd go for George Smith, but perhaps not, as I don't believe they make sleeper-sofas (a must-have in NYC!!).
As so many of you like Mitchell Gold, perhaps when the time comes, I'll look into one of them.
Terry,
You might look at Ikea--I think they sell some kind of drawer/box thing that goes under futons/beds...you could do a DIY upgrade on them.
excuse me... restoration hardware is affordable?
I'm so glad someone gave props to the Door Store. I just bought a leather sofabed there and it will be delivered in a couple of weeks. The price was certainly unbeatable and it looks fabulous. Hopefully, it will be comfy and hold up well!
How about used? Or specialty -- I think there were some stores listed in the small sofa search. (two jakes, etc)
"g" is right--restoration hardware belongs in the same category as Mitchell Gold & hmmm hmmm. Their prices are roughly equivalent with MG's low-to-middle range
Yeah, Restoration Hardware sofas seem to run around $4k+, so I'd put them as deluxe.
"Affordable" is too subjective/personal to answer.
I'd consider adding West Elm to the "Cheap" heading.
RH sofas are as low as $2300. I call that a decent price for a good piece of furniture. I can't afford it but I still think it's a fair price. Of course, The Door Store sofas are probably less but I don't see prices listed on their site.
But I expect to pay in the range of %2500 for a sofa when I'm in the market again. So I will be shopping RH, C&B and perhaps DS.
I had a very good experience with DWR earlier in the year. bought one of their 2-seater Libre components to use as my "sofa" (tiny aparment!) while small it is very comfortable, easy to maintain & looks good. fits the space perfectly. the customer service was very good. the delivery was delayed; i found this out because DWR contacted me to tell me all on their own. i've NEVER had that happen before though it should be a common courtesy. they gave me a new projected date of delivery & in fact ended up getting it to me before that date. actual delivery went well. i would buy from DWR again.
Definitely ABC Carpet & Home! I assumed I couldn't afford a sofa cushion from there, let alone my biggest piece of furniture, but a friend persuaded me to look. I got a great sectional that was not much pricier than a roughly analogous piece at Crate and Barrel (this was four years ago and I still love it).
Luminaire also has a location in Coral Gables (Miami).
I also believe "South Beach Style" (in Miami Beach and Ft Lauderdale) carries Mitchell Gold.
I second (or is it third) the door store.
The correct url for it though is
www.doorstorefurniture.com
just wondering no one mentioned classic sofa or carlyle has anyone shopped them or purchased a sofa?
In my building in midtown the lounge has the best couch I've ever sat in...
I did some research and I can't afford it!
Its the climate sofa from Dune:
http://dune-ny.com/site2001/dunemain.html
Bought a couch last year: a nightmare.
Ordered the Jean-Michel Frank inspired sofa which I canceled when I found out the design of 2003 was not available anymore, and that the 2004 model, slightly different I did not find as appealing.
So on a lunch break I walked into a "high-end" shop here in Philadelphia (Usona, advertises in met home, elle decor, etc). I on impluse ordered a Christian-Liagre like sofa that I was happy with until I had it for a few months and started to notice flaws in the design, where the arms meet the front just are a bit clumsy... then when I had to remove the legs to get into my den I discovered truely lousy contstruction. Basically it is put togther using staples, and foam which is glued onto the frame... this is what you get for $2400????
I lucked out on a pair thrift store chairs which turned out to be bench-made by a small firm which according to a small clipping I found pinned to one, made furniture for the state department as well as made repairs to Heny Kissinger's dining room chairs.
Bought an ottoman at the George Smith winter sale, at about $900 it cost about the same as the flimsy models available everywhere else at the same cost.
I wish I had held out for a George Smith Sofa. Now I am sure I will have to replace the poorly constructed one I already bought.
does anybody know the exact stuffing of george Smith cushions? Down? vs Down and Feather mix? or are they down wrapped foam, or down/foam mix?
I don't know the exact G.Smith cushion content but I will say that I have all down seat cushions on my sofa and would NOT recommend this as I spend so much time fluffing them so they do not look like sad pancakes. Down/foam mix is best on seat cushions if you want to preserve the shape.
Also, I would like to add Artistic Frame in the "rockstar" category. I believe they are open to the public and they will customize any sofa, plus they have great customer service (and a gorgeous line of chairs). Pearson Upholstery is also quite good but I don't know if they are to the trade only. Hmm.
the reason I adress the down-content of the George Smith Cushions is that they seem to have bit of resiliance that my down/feather mixed cushions do not have...
I have an older sofa in my living room with 'down" cushions that I had restuffed, hoping the result would be like the cushions at george smith. I did ask george smith if they had a workshop they would reccommend for restuffing, they gave me the info, but I ended up using a placce here in philly.
So I am thinking of augmenting the feather/down mix with pure down...
I really do not mind the slightly lumpy look of down cushions, but would love to have the fluffier ones like george smith...
Has anybody ever heard of George Sherlock sofas? I think they were written up in NYTimes sunday magazine a few years back.
I guess I've only checked out the expensive sofas in RH. I stand corrected! They can definitely veer into the deluxe range at times, though.
P2, my friend got a Classic Sofa on sale and looooves it. All I can say is that it was very comfy the couple times I sat on it.
while it's true that the door store website does not list it's regular prices, if you click on the sales link or the specials link, it will show you prices for many of the items, including some of the sofas.
Here's a shocker.
If you have a good eye, it is possible to find an affordable ($1500 for a 2-pc L-shaped SLEEPER sectional!) sofa at.....get ready.....Macy's!
A few years back we were desperate for a new sofa. I did my homework but I couldn't find anything affordable, stylish (read: modern) and quality.
Visited my friend and was real impressed w her new sofa. To my shock, it was Macy's. To find one, you need to look past the Faux Georgian Neo Traditional dreck, but the cool ones are there. We've had ours four years now -- and had a baby along the way -- and it's held up great despite formula, martinis, and the rest. Check it out.
That's one lucky baby. I didn't have my first martini until grade school. ;)
I got my couch at EQ3, it's on the lower end of affordable, but a bit above cheap.
Hey MM, I would agree about Macy's. They do have a couple of good ones at fantastic prices, especially if they are having a sale. We ended up getting a small (a/b 70") sofa for about $650, delivered. It's comfortable and we are actually considering looking there again when we move in January. We hit the one in Jersey--I think it was on Rt. 17 (?), and they have a large furniture gallery. There are a lot of really bad ones but a few gems if you look hard.
I have been impressed by my friends Macy's couch too. Did not even know they were in that business. It's a bulky though...I don't know what their product line is for small apartments.
I bought my sofa from DWR. Extremely comfortable and well made. Customer service was excellent.
I bought a sofa from room and board some 10 years ago and just sold it. It stayed in perfect shape. I bought a new cleaner line one at DWR for about$1900. I like it a lot. However, I've been very very impressed by some of Room and Board's new couches and the prices are always right. Also, been very impressed by Crate and B's modern-like couches.
AKR, Macy's purports to sell some sofas in "apartment" sizes. When I was looking last year at the big Union Square store (which admittedly doesn't compare to Herald Square), there were maybe five choices in 72" sofas. If what you want is one of those five or so, you're in luck. (But most suburban Macy's don't carry furniture at all.)
We finally had a sofa made so we could have a six-foot-long piece of furniture that had arms but wasn't *all* big bulky arms.
I bought the ZEN sleeper sofa from Bo for $629 a couple months ago. loving it super.
Anthropologie confession:
That's where my lovely sofa came from too. They have yearly sales, and fab floor models.
But that's before I found out they (heart) Rick Santorum.
Anyplace that gives money to that rotter is no purveyor of mine!
I haven't darkened their door since I got the news.
Storehouse has some great new sofas. They have a new line of really affordable Jonathan Adler sofas that look great. Haven't bought one yet, but I'm thinking about it.
Where is Door Storehouse?? how are their products?
Two separate places: Door Store and Storehouse.
Door Store is in the city (Chelsea?) and Storehouse not yet (I don't thin?)... but a few Jersey locations including Paramus.
Hey, and what about La-Z-Boy, acceptably chic now since adding the Todd Oldham Collection?
Was devastated to find two more closed Portico stores yesterday... are they gone for good?
While their sofa range is a bit limited, Todd Hase (on Spring Street and to the trade at the D&D building) has some of the most seriously gorgeous upholstered pieces just about anywhere. They have a modern/deco/swank sensibility, with an apartment-friendly scale. And perhaps the most swank line of upholstery options (although limited... or perhaps "well edited") with gorgeous mohairs, velvets, and linens. Todd's color sense rival Calvin Klein for richness and interest.
Investment pieces, for sure, but not the highest in the city. And pieces you'll be passing down to the rugrats.
If I had all the money in the world (or a much bigger chunk than I am blessed with now), I'd head to Holly Hunt or Donghia for sofas and other upholstery (Donghia chairs are like sculpture). Both to-the-trade (although Holly Hunt showroom allows walk-ins, so they may offer both), but drop-dead gorgeous stuff.
Some other options include to-the-trade Hamilton Furniture at 200 Lex/NYDC and to-the-public Baker (extensive and beautiful showroom downtown on Hudson Street right by the TriBeca DWR). Baker ranges more traditional, but their lines by Barbara Barry, Bill Sofield and Thomas Pheasant are in the very least worth a drooling peruse. Baker also has great seasonal sales, and it seems that prices at their showroom are a bit below their list price elsewhere. And the showroom folks have always been very nice to me.
And I think Bloomingdale's has lots of offerings (but comes with a bit of the baggage of department store furniture shopping). A tip for shopping Bloomie's for furniture: don't buy unless it's on sale (they have some decent ones), and consider their floor samples.
I have to admit that I just bought a loveseat from the ABC Dumbo Warehouse sale. However, I do think Room and Board has the most consistently stylish and affordable couches in the mid-priced range. I also have ordered one of the leather couches from Door Store.
I briefly looked in the 34th Street Macy's, but their furniture department is beyond horrendous, and so horribly lit and displayed. It's interesting to hear that the suburban Macy's have more promise.
A friend of mine got a great deal on a pair of lovely leather club chairs at Bloomingdale's. I agree with P2--the sales can definitely be worth it.
It seems like Ikea has gotten a mess of votes for "Best Cheap", but why? I've never actually heard anything good about their upholstered furniture, but at the same time, I've never lived near one of their stores, so I have no personal experience with any of their stuff. Would anyone like to say why they voted for it? (Pretty pleeeeease...)
I think the next time we go sofa-shopping, it'll probably be Crate & Barrel. We liked the stuff there when window shopping a few months back....
Thanks to a poster on the older small sofa thread, I remembered my Sears/Wards/Penney's heritage, and this Friday when the eagle flies, I'll order from them. The "Landau" loveseat is 75 inches.
I need a tad smaller and love kitty-friendly microfiber so I'm getting http://www3.jcpenney.com/jcp/ProductsDetailHom.aspx?LotNum=792-3017B&InetMedia=FC&GroupID=0c4d3a5&ReturnURL=HOME%7c25438%7c26011%7cDEP%7cG%7cENS%7c0c4d3bd%7c5%7c14%7csofas-loveseats%7cHome+Furnishings%7cSofas+%26+Chairs%7c26010%7cProductList&PopUpBlocked=true
Nobody has mentioned classic sofa...I have two friends who swore by CS even though it's $$$$ even with frequent sales--cheaper than George Smith....Then, during a vulnerable moment, I bought my sofa there...it's very, very nice, but was it worth it? Now I live in the land of broken chairs while I save up for the rest of my furniture.
The customer service from Room & Board is the worst I've ever had. If a sofa is 2 months late the right to cancel or some type of compensation is warranted. They hardly offered an apology. I'm never going back.
I have a strange dilemma, we're a multi-height family :-) (Hubsy ia 6+ and I'm skimming 5 ft). We have struggled for years to find furniture thats comfortable to both of us (not too cramped for him, not too bulky for me).
Now we're furnishing our living room, and we just ordered the Axis sofa from CB. I think it's a bit bulky, but hubby has found most of the sleek sofas I've picled to be too pokey (Chelsea from R&B, etc.)
Has anyone used this sofa, and what's the general feedback?
Also, would be interested to hear how people tackle this unusual design challenge!
Also in Chicago I recommend trying the Marshall Fields outlet store (on diversey & pulaski i think). We got a great sofa there for $500 that was originally 1500. Good for other furniture too!
Click on my name to see the sofa
Well, we are on our third one now. The Kendall from R&B. If you have not experienced the pleasure of sinking deeply into the Kendall for a little Sat afternoon nap, you have not yet lived (well, napped)!
I just want to throw in a little caveat emptor: I would NEVER buy another sofa from Mitchell Gold, and here's why--
We ordered one of their (lower end) sofas from ABC, and it:
1) arrived 3 months late, due to "factory back-up" (no discount was offered for this)
2) had one seat cushion that was significantly softer than the other two; this was confirmed by their technician, when he finally found time in his busy schedule to come look at our couch (no discount was offered for this)
3) the second sofa arrived (3 months later), with a defect in the fabric. when I sent the customer service people (who by now knew me all too well) pictures of it, they offered to send out someone to fix it. I finally talked them into just giving me a 15% discount and keeping the second couch. It was worth it just to not have to deal with them anymore.
4) lately, a sharp metal bar has begun to protrude from the back of said couch (which is now 18 months old). this bar is gouging a hole in our livingroom wall.
and that is my couch saga.
so, basically, although I WANT to love MG, and I WANT to be able to recommend them (the couch is very comfortable and stylish), I can't because their poor workmanship and lousy customer service really pissed me off. did I forget to add that every time I called customer service, it took them about a week to get back to me. well, it did.
Rockstar category: George Sherlock sofas
I bought a La-Z-Boy last year, moderately priced, and am now realizing it is not really what I wanted, not perfect for the space and is SO NOT pet hair friendly. Its comfy and I can fall asleep on it easily. So I'm going to take a loss and sell it on craigslist.
I am...considering...au
http://www.aufurniture.com
Anyone have any experience with AU Furniture? Very sharp, very modern, great selection of fabrics and colors, and "average" delivery is 30 days or less. Gasp!
Also I am thinking strongly about CB2's Chameleon. I think I love it.
We bought a sofabed from AU Furniture (Jensen-Lewis in Manhattan is the only place in the NYC area that sells their stuff) and have been very happy.
We were looking for a *nice* sofabed and found a great one at Crate & Barrel -- the bed is more solidly constructed, a completely different design that makes it feel more like a bed than a sofabed -- but it only came in leather at Crate & Barrel (similar ones at Room & Board, again, leather) and we finally traced it to American Leather, which owns the design. American Upholstery is their other division, which makes the same type of sofabed with various fabric coverings.
It took more like 6-7 weeks for delivery, but it's good -- super-comfy as a sofa and as a bed. I think it's designed to be a daily bed if you want, but we just needed something good for when the parents come visit. We got a gray microfiber suede-y type fabric that everybody wants to touch. Highly recommended.
That's it, Tara! There's a store here in CT (Norwalk) that carries AU, and the microfiber faux suede is great and very durable, with a choice of 27 colors.
I hadn't seen AU mentioned here before so I thought I'd give them their due. I was impressed with the models I saw at the store. Good to have a testimonial that their sofa beds are *really* all they are cracked up to be.
I'm sad to hear about MG+BW. We're sofa shopping and they're having a 20% off sale right now, there's a showroom here, and I love that they are not Santorum friendly (senator, not Savage definition), and have ok labor policies. Hmmm.
I'll go check out a store that stocks the AU products.
regards,
trillium
Well, put me on the liking MG&BW list. They are pricey, yep, but we needed a smaller scale sectional with a sleeper in it (harder to find than you'd think!), and we really love our sofa. Good upholstery colors, too. The only caveat: we got a fabric that isn't kind of stainy, and stain-guard wasn't available. Ask before you buy...
Other than that, it's a comfortable "sit" and looks great.
And ugh. I didn't know that about Anthro. Sigh.
trillium--I feel you! I felt so good about ordering from MG because of their social policy, and I was really disappointed that I couldn't recommend them...
best of luck!
I just received my new "Carlson Modern Microfiber Sectional Sofa Set" - link: http://www.emassive.com/Furniture/Furniture_by_Type/Sectionals/Carlson_Modern_Microfiber_Sectional_Sofa_(Couch)_Set_ABP000044.html $1200 for the set delivered.
"Features: Available in cloth or microfiber, Solid Stainless steel legs, Hardwood frame is built to last a lifetime, Long lasting, PVC-free, polyurethane cushions. Set: One (1) 2-seater (no arms), One (1) 3-seater and One (1) ottoman"
Decent for the money - nice shape, design and fabric. I got the "Gray Textured Cloth" color.... very nice! Comfy for a nap, not-so-good back support. Terrible service from "emassive stores"/Modabode Stores though - delivery problems/communication.
Happy hunting!
Does anyone have any information regarding Pottery Barn's sofas? I am looking at the Pearce sofa. I am also considering a couch from Room and Board and Crate and Barrel. I prefer the size of the PB sofa, because it is larger and I like the arms. But, the Room and Board one is a close second. Any comments?
Also, do you think it is better to get a sleeper sofa or a regular sofa (I will mostly use it for sitting, but occassionally I may have a guest). I only remember the old sleeper sofas where the matress and frame made the seats of the sofa harder and less comfortable. Thanks!
for ny folks, has anyone ordered from MDC? (there are a few of them around town-- chelsea, UWS) they have reasonably priced modern stuff made in brazil. they're comfortable to sit on in the stores-- anyone know if they last?
If you're going the rock star route, I would definitely suggest Troy.
Does anyone have experience with the new fold down sleeper sofas. They're like the new updated version of a futon but more couch like.
I'm looking at these models -
http://www.furnitureatoz.com/item/SofaBeds/MatrixSofabed-1515.html
http://www.furnitureatoz.com/item/SofaBeds/IrisSofabed-1610.html
http://www.bigapplefuton.com/cgi-bin/detail_futon.cfm?GroupID=176
I've sat on the Matrix couch and it was very comfortable but I don't know how it holds up.
Anyone?
Jako,
I have a George Smith sofa, and the cushions are all down (I believe that's true of all G.S. sofas). But they are stuffed so densely that I really get no pancake problem. Yes, you need to fluff every so often. But when the cushions are freshly fluffed, and you sink down into them -- that's what heaven must be like.
PS: The sofa is so damn comfortable (and deep -- G.S. makes a super-deep size) that out-of town-friends sleep on it and say it's more comfy than a sofa bed.
PPS: George Smith has a big warehouse sale in spring and fall; most models are half off.
Another "rock star" sofa place is "Shabby Chic" on Wooster Street. Styles are a little limited but as far as comfort, they are great. And with washable slipcovers (they really started that trend), they are very user friendly.
I bought my sofa from wiederusa. Extremely comfortable and well made. Customer service was excellent.WIEDER is a surprise - in spite of its minimalist looks it offers excellent comfort, thanks to high quality filling and spring mattresses in the seat. Roomy and comfortable while not taking up too much space. Even more surprising is the ease with which the sofa converts into a double bed.www.wiederusa.com
I also bought a sofa from emassive stores. this one: http://www.emassive.com/Bari_Modern_Microfiber__Leather_Fully_Custom_Sectional_Sofa_(Couch)_Set_ADF000515.html
I have to say, it turned out to be quite a bit heavier than we anticipated --- which usually is a GOOD thing, but in this case we cheaped out and didn't buy the white glove service. Nearly broke my back getting it inside.
Unlike studioloraine above, I did not have any trouble working with this company. In fact, I do a lot of furniture shopping online and can say I've had some pretty bad experiences with other companies. emassive stores seemed to take pretty good care of me and my wife through the process. Good communication overall. Wish it had arrived sooner, but the site was very clear about delivery time up-front, so can't really complain there.
Comfort was above average, although would have liked a recliner. Cushions are removable and soft enough to relax on, but not so soft as to create back problems over long periods of time. We got ours in "treated saddle" brown leather. The leather is extremely soft and comfortable. We would have been surprised by this when we received it, but the company sent us free samples ahead of time, so we knew what we were getting.
I would recommend this company, and this sofa in particular if you're looking for a good value without settling for junk. This was a great balance for us.
I have a Bernhardt sofa with down cushions on the back and on the seating area - does anyone know where in Chicago I can have them restuffed? I love my couch so much and get so many compliments but the pancake cushion is getting me quite frustrated.
I bought the William Sectional in a white microfiber from High Fashion Home. The selection of furniture there is pretty crazy. The store is literally 4 stories big with a massive selection of great looking stuff.
http://www.highfashionhome.com/
best place for futons and ashley furniture lowest prices on the market www.futonfurnituregallery.net and check out the modern line www.ffgmodernfurniture.com
http://www.futonfurnituregallery.net/
http://ffgmodernfurniture.com/