apartment therapy changing the world, one room at a time

My husband and I went there last spring and fell in love with a set of art deco chairs. We were on the verge of buying them at first sight. Then the owner started accusing us of nearly breaking an expensive vase that we had not touched; we were actually stepping around it carefully because his dog was asleep close to where the vase was. He whisked it away, as if we might dash it to the floor, and continued to say rude things.

We are a quiet, mature, nicely dressed couple. My husband works with priceless antiquities; I am pretty familiar with antiques. The owner treated us as if we were peasant children who had never been indoors before. He was so nasty that we realized we couldn't buy the chairs because they would forever remind us of him. Since then I've heard that he's got a reputation for treating customers like dirt, so we're relieved he didn't single us out. But it was a stunning experience.

I remember that I decided to keep talking to him politely to give him an opportunity to be polite, too, and take us seriously. and make a good sale. I remember we discussed whether the chairs were from Nancy, and I asked him about his Bakhtiari rugs because they are favorites of mine. His attitude did not improve. So beware! The dog may not bite, but the owner definitely does!

ooohhhhh... luscious and yummy like candy!!!!

I stopped in here after my sister was raving about how special this shop is. She had found an amazing set of antique crystal lamps for her bedroom. They are definitely beautiful and accordingly to the owner, they are from Lalique.
My visit was an eye openning experience. Not only were the colors and patterns of the various linens and antiques captivating, but the owner was so helpful and informative. He certainly had pieces that were well above my budget like Galle lamps and vases but he took time to be very helpful in putting together a set of dishes with a table cloth and napkins that I desparately needed for an upcoming dinner party. Sufffice to say, my dinner table looked AMAZING. I really made the right impression on my son's future in-laws. Can't wait to use my new pieces this coming Thanksgiving. I may just have to stop in to treat myself, I mean my guests, to a few new pieces or a candle or a bed spread or...!

My husband and I had the pleasure of visiting this store a few weeks ago. My only problem with the store is that there wasn't anything I didn't like. Nothing is in there by hazard and every single thing is charming in one way or another, I wanted to buy it all! We talked with the owner for a bit, who is charming as well and doesn't mind telling you about the details of his products. It was our first time there and it certainly won't be our last.

This boutique is "fantastique"! I noticed this store last summer on one of the first friday evenings when all the local galleries open their doors to the public. The inside and exterior of this store is a beautiful art installation in it's own right!
The products are meticulously arranged throughout the store in a sort of organized chaos! Everything is something you can picture in your home and if I didn't have any self control, my credit cards would be maxed out...
The owner, Sylvain, was extremely helpful and knowledgeable. The man knows his products. He sent me off with my vintage kitchen hardware and antique ashtray with a
big smile as he followed me outside to have a smoke of his own... Very French!

After reading 4 out of the 5 reviews and all the above information I suspect the owner wrote the positive reviews about himself and his store. I was visiting Boston and went to this store because I was looking for a particular product he sells. I entered the store and asked the owner if he could show me the product samples - meanwhile I sat down in a chair, since I knew I would be there a long time picking out what I wanted. The owner turned around and told me he had just had the chair reupholstered and not to sit there. I stood up and politely asked if there would be another place to sit while I pick out my samples. He rudely replied that there was not a place to sit and if I wanted to sit I should go to the mall. Needless to say I left immediately. I just couldn't believe that in a store full of tables and chairs the owner could not be corteous and offer
a customer a place to sit. DO NOT BUY ANYTHING FROM THIS STORE! My experience was very similar to the reviewer lthomas so that should tell how the owner behaves towards his customers

I feel somewhat validated after reading two of the comments posted. While shopping in a nearby retail store, I stopped by this shop to admire and peruse the lovely merchandise. I was greeted by the delightful dog ... I wish I could say the same for the owner.

Upon entering the store there was no one in sight so I began looking around. The owner then walked briskly past me singing ... I tried to engage him by commenting that he had lovely things to which I received a curt "thank you". I then continued by asking him a question about his dog which I thought surely would illicit some type of enthusiasm. On the contrary ... it was met by a one word answer. I dismissed his less than friendly, or helpful attitude and continued my browsing.

I am as well a mature woman who has experience in the design realm and have handled fine pieces. I noticed a set of oyster dishes on a table and picked one up to admire more closely. I was very interested in purchasing them. A thunderous roar came from across the room and the owner demanded I put the piece down. He ran over and ranted about how perfect they were, about their origin and that I should ask for assistance as was indicated on a sign. The sign was in front of a piece of sculpture on the same table, and I thought it pertained to that piece only. I could do nothing except just look at him ... I was aghast. He walked away and since I was still interested in the dishes, I asked for his assistance to which he responded ... "take your attitude to Newbury Street". In shock I asked him if he was refusing to help me and he turned his back and went into the back room. I exited the store immediately.

This individual should not be in business and his arrogance is totally unacceptable.