It's Orange is the New Black
Natalie "FIG" Figueroa is the corrupt prison assistant warden ranking just below the as-yet-unseen warden. Fig claims to be a women's advocate for the prisoners but is generally unconcerned with them and refuses to get involved in their problems. Arrogant and condescending, she puts on a tough facade to disguise her own insecurities and somewhat fragile personality.
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(Thanks to Wikipedia for help with character descriptions)