Computers are NOT simple. Note to self: when you need to reboot your modem and router, be sure not to switch the power plugs.
Since 9am this morning, at the very moment when we tried to reboot and unwittingly plugged the modem power (12v) into the router (5v) and fried the router, we have been working furiously to get our office back online. A mad dash of a shopping trip, a new router and numerous calls to D-Link and Verizon later, we are back up... just in time for lunch. And all we can smell around here is fried router.... MGR
Just for the record, both D-Link AND Verizon tech support were very good today.