Who doesn’t want to streamline their workload? Simplifying our tasks can help us be more productive as well as make our work easier to complete. One website has a unique solution: treat your email like SMS text messages. After the jump we’ll explain a bit more about the problem of email overload, their answer to fix it, and why we’re remaining a bit suspicious of the technique.
The websites, two.sentenc.es, three.sentenc.es, four.sentenc.es, and five.sentenc.es propose a unique way of handling your email: reply in no more than two, three, four, or five sentences, respectively. The webpage explains that inboxes are often becoming too cluttered simply because responding to all of them seems too daunting. This method, however, encourages brief communication (like an SMS message) with only the most pertinent information being exchanged. The site then provides a short explanation that you’re encouraged to paste in your signature line so people don’t begin to wonder why you’re all of a sudden being so brief.
On the one hand, this is an interesting approach to the problem of overflowing, unmanageable inboxes. On the other, we see a few issues with the system. One: it may come off as being a bit arrogant, making the receiver feel unimportant or not worthy of a lengthy response from you. We’re concerned using this in office environment might upset your bosses. Second: some things simply can’t be crammed into two to five sentences and constantly alternating or removing your email signature might become annoying. Lastly, we believe that constantly minimizing your dialogue in a conversation will just lead to more questions from your confused recipient. This means you're ultimately sending and receiving more emails than you would have had you sent a normal length response in the first place.
That being said, we are always interested in hearing new and interesting ideas to reduce email clutter — don't think we like to shoot down all creative answers. We want to know: has anyone been able to apply this method successfully? Are you a master of language, compacting even the most complex thoughts within three or four sentences? If not, here are other ways to help combat that pesky email.
Comments (4)
My graduate advisor did this. His emails are extremely compact and often include typos because he clearly spent about 25 seconds on reading AND replying. On the plus side, he responds very, very quickly to everything. He is also really good about telling you when he has time for a meeting, or when he will get a chance to read something you've sent him---and he follows through on this. On the down side, he doesn't read carefully. It is useless to send him anything longer than 2-3 sentences, and even these must be in more or less bullet format. Misunderstandings are pretty common. And the arrogance thing is an issue, it does make you feel unimportant at times.
I know a few people at work who employ this strategy. Mostly they are just replying on their phones, so it's always very brief and never quite enough information to answer the question. It helps to be concise and also consider many people do read email on a smartphone; but still take into consideration that more information is usally better.
Regardless of where I'm replying to emails, I try to keep them brief - long emails can get annoying to read, and as a calculus teacher once pointed out, the more you talk, the more likely you are to contradict yourself.
Keep it brief, but make it complete. Also, sometimes people just need one more sentence of a "warm fuzzy" variety to show them you are still human.
Hi Mike,
Are you the boxer in a new career? I'm sure too many people ask you that.
EmailTray, with its 4 Inboxes, has a quick reply function with a signature that says its a "Quick Reply from EmailTray." This can help in streamlining SMS style communication without appearing rude/arrogant.