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Hi AT,

I love the Clarke sectional from Room & Board. I'm thinking about ordering it sight unseen.

Has anybody seen this piece in person? I would love any opinions regarding the scale, construction, comfort, etc... I am looking for a clean lined, classic styling, and it has to be under 34" in height.

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I have been told the lead time is 10 weeks for a custom sofa... Has anybody had experience ordering custom upholstery from Room & Board? Are their lead times accurate, do they have good custumer service, etc. ?

- Liberty

Dear Liberty,

We've had very good experiences with Room & Board's custom upholstery. They delivered a Jasper sofa with custom fabric to our small-doored, second-story apartment last year, a week earlier than projected and with nary a scratch to either the sofa or the walls. By contrast, we've had to return and re-order upholstered furniture that arrived damaged from Crate & Barrel, a process that took months to resolve.

But this is just one customer's experience. Anyone else? And has anyone seen and sat upon the Clarke?