I found a rare cool sofa at Macy's (I know, I know, but its not horrid, in fact, Room and Board sells the same one. Take a deep breath...) but am in that Bermuda Triangle of trying to get it delivered. Delivery is only Tues- Sat.
The dilemma: I work Tues-Friday, spend weekends at the boyfriend's out east, and further, my building won't allow big furniture deliveries and such on Saturdays.
Am I expected to take a day or half day off to get a sofa delivered?....
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What retailer out there has GREAT delivery, great customer service?
I called Room and Board, they are the same- they let you know a day or so ahead of time what window of time on your designated day that they will come. No preference for morning, evening, etc. Nothing.
Are Room and Board and Macy's the same evil empire? Before I spend my whole day calling stores, does anyone have a great store to recommend? One that will deliver on a Monday????
thanks so much
Unfortunately we are always available to cover deliveries, but will admit that it's a huge time sink and among the big stores, they are relatively the same. The smaller shops do delivery on all days.
You can give the delivery guys your cell phone and they'll call you when they are 30 min away from your house to make it easier. You can also hire someone to cover for you or ask a friend. It's tough, but it's New York.