Good Questions: Experience With Alchemy Collections?

I would like to know if anyone in New York City has ordered a sofa from Alchemy Collections. I called them about their Barcelona sofa, which seems very comfortable and their customer service representative was very helpful —but it is still not the same as going to a store and testing out a couch. Their prices are really good so I am tempted to order it but I would love to know if anyone at AT has any tips or advice?

(Note: Include a pic of your problem and your question gets posted first. Email questions and pics with QUESTIONS in subject line to: newyork(at)apartmenttherapy(dot)com)

Anyone?