We received this email from Dunstan today:
Hi guys,
Just thought I'd pass on the fact that one of my lovely Bodum glasses exploded while I was running hot water from my tap into it.
Having searched google and amazon I find rather a lot of instances where these double-walled glasses explode unexpectedly. I see AT have covered Bodum products a few times, so I figured it couldn't hurt for you to know that they're not the most stable products, nor are Bodum the best at offering to do anything about it when their glasses blow up in your face.
Cheers -- Dunstan
Bodum's response to Dunstan's email:
Dear Sir or Madam,
I can see what happened and we are terribly sorry, however our glasses are not under any type of warranty. We recommend that you do not use boiling or very hot water in these cups. We also recommend that you place the liquid in before you add ice.
We apologize for any inconvenience.
Thanks, Dunstan!
Comments (14)
We use ours for espresso shot glasses...but mostly we drop them before they have a chance to explode.
I got these glasses for my wedding. I pour hot water from a kettle directly into them and haven't had a problem so far. I've only used them 5 times at the most. This is very disconcerting. Thanks for the heads up!
We've broken 3 of our 4. The 4th one's been going strong for half a year so I'm hoping this post wont jinx it. They are very fragile for sure.
Those Bodum glasses are gorgeous, but I always thought they seemed too delicate for long-term, practical use. Since I started hearing reports of their exploding or imploding just a few weeks after they hit the market, I have been more than comfortable with my decision to pass on them. I'm sure I'm much happier with my tempered Duralex glasses (which I think were also featured here at AT). They, also, are gorgeous and after several years I still have a full set.
Thanks for the warning...wow, no hot water?
wow, i have these and have not had a problem (yet) with hot tea...and we use them several times a week. i'll now be more careful about using them.
When I was 18 years old I was plunging a Bodum French press and it exploded. The scalding hot coffee inside gave me second degree burns on my inner forearm. I ignored the burns (well, someone put butter on them) and they blistered into huge puss filled blisters and I got ill. I went to the doctor and got better. Haven't used a French press much at all since then.
If you search on amazon, there are also numerous reviews that also say these things are way too fragile but so awesome.
Oh my god! No one should put butter or oil on burns, that's the worst thing you can do. I'm so sorry, how awful.
this happened to me too! i thought i did it with my mind...
Ha! Hamro, you hambone.
Yes, this happened to me once too, while i had my hand inside of the large double-walled glass, sponging it out. still have the scar on my hand. Because i have a particularly clumsy roommate, we go through about 4 of these a month.
I just received 8 of these(!) as a birthday gift from a very nice friend, but I treat them like live grenades. I refuse to hand wash them because of the risk involved. So far they seem to be holding up very well, thanks to the miracle of modern dishwasher detergent.
After reading about these exploding Bodum glasses I saurely will not buy any. I was just about to buy a set from my favorite online catalog site. No chance of that now, and I will let them know why as well.
we have had a set of six for two years and use them for tea and coffee. We use boiling water direct from a kettle to make the tea and a french press for the coffee. We make about ten cups a day and have never had a problem with them "exploding". We have lost two cups over the years from carlessness (dropping or slipping out of the hand). I only mention this because I would hate them to become unavailable because some twerp complained about them "exploding" when they were probably just being careless.