How Do I Deal with Neighbor's Excessive Noise Complaints?

Good Questions

Q: We live in a beautiful four bedroom place, and in the basement underneath us is a little two bedroom with a young married couple with children. We receive DAILY texts telling us we're too loud. In the year we've been here, my children have been taught to tiptoe, be quiet, and the Wii Fit has been banished because no matter what, it's' too loud. We invested nearly two hundred dollars in thicker floor mats, but to no avail. It's an old house, and the only way to fix the noise is to do nothing. What we've done:

Our shoes are off, kids tiptoe, there's no running or playing on the main floor (we have an attic where the kids can play), we've put down heavier matting, but there is no difference. We get grouched at for things as simple as, "the toilet is running."

Is there anything to do other than moving? We've done everything we can, but it's not enough. A two year old visitor walked across the floor recently and we got a nasty text because we were "pounding." I can't live like this anymore. What can I do?

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Regina is an architect who lives with her husband and children in Lawrence, KS. As a LEED Accredited Professional and longtime contributor to Apartment Therapy and The Kitchn, her focus is on healthy, sustainable living through design.