Widthwise, my mattress does not fit only on the lowered slatted base area, but lays on top of the outside frame causing it to slightly bow up.
At first I thought something might be wrong with my mattress, but I measured and it is a standard size of 76"x80" (same as the mattresses sold from west elm). I measured the bed frame itself, which is 78"x85" (not the 78"x82" listed online). The inside slat area is only 72"x81".
After calling both the store and customer service, I received conflicting statements on how the mattress is supposed to fit. The online pictures are also not clear whether this is normal. I was wondering if anyone else has had this issue with this bed, and whether this fit could cause any damage to the mattress?
I would think this would be a bad design to have the slat area smaller than the mattress, unless maybe the slats are supposed to be higher up?
I would appreciate any feedback!
Sent by Kara
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