How To Fix Leather on Ottoman?

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Q: We bought this leather ottoman in used condition (it's originally from Pottery Barn). We use it as a coffee table in front of our couch and usually put a wooden tray on it to hold items. One day, I went to lift up the tray and a patch of the leather came off with the tray! It didn't leave a hole, but the patch is lighter and a different texture than the rest of the ottoman. I called Pottery Barn and they were not very helpful, suggesting I use shoe polish to fix the color. Is there any way to fix this? Is it safe to use a tray on it? We don't want anymore of the top layer coming off!

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Regina is an architect who lives with her husband and children in Lawrence, KS. As a LEED Accredited Professional and longtime contributor to Apartment Therapy and The Kitchn, her focus is on healthy, sustainable living through design.