IKEA, how do I love thee? Let me count the ways... you're affordable, accessible, and you look good. So what if visiting you can bring on a panic attack, assembling your furniture is a tooth-and-nail struggle, and you tend to fall apart after one or two apartment moves? Steadily growing sales indicate that most of us are willing to accept the shortcomings of our favorite Swedish megastore, but the Economist reveals that IKEA could be hiding a few things…
THE GOOD
IKEA has mastered the art of flat-packing, saving money and energy and passing the benefits on to the consumer. It's popular — particularly among Europeans, who make up 80% of its sales (with Germans buying the most, accounting for 15%). It's affordable, and it has a reputation for progressive employment practices — 40% of its top 200 managers are female.
THE BAD
In the Economist's words, "behind IKEA’s clean image is a firm that is very Swedish, secretive by instinct and, some say, rigidly hierarchical." Ingvar Kamprad, IKEA's founder, made a public apology for supporting a Swedish facist group in the 1940s, after evidence of his involvement was discovered in the 1990s. The company has been called out for corruption in Asia (where it was accused of using child labor), Russia (where senior executives allegedly accepted bribes), and Europe (where it has been criticized for using private holding companies to avoid paying higher taxes).
THE REST
For the Economist's take on how IKEA's "lean operations, shrewd tax planning and tight control" have played out in the international marketpalce, read the full article:
• The Secret of IKEA's Success | The Economist
Photo: IKEA Kouhoku by Flickr member midorisyu used under Creative Commons License 2.0

Comments (23)
No surprises here, and it won't keep me from shopping there. US Corporations do these kinds of things all the time on an even bigger scale -- at least in Sweden they get good healthcare and retirement. Can a WalMart employee say that?
Everyone takes bribes in Russia. It's no news.
re: the article, I wonder that any company should feel obligated to make itself vulnerable to a takeover? >.>
I'm sure it has it problems. I do hope that it's US employees get good healthcare and retirement as well (I assume it's less of a question in other countries even if they aren't Sweden/wherever IKEA is actually headquartered.) W/e, I still love ikea, though am pretty sure most of the ikea items that have passed through my hands were via craigslist.....
so its like every other global corporation trying to avoid taxes, offering/accepting bribes in countries where bribery is how business is done, secretive, making lots of rules (probably loads of paperwork too)
What. A. Shocker.
"...at least in Sweden they get good healthcare and retirement. Can a WalMart employee say that?"
Apples and Oranges.
Healthcare in Sweden is a single-payer government system, financed through taxes.
IKEA in the US does almost exactly the same as WalMart - Sure, IKEA workers who work as few as 20 hours a week are allowed to buy into the health insurance and 401K plans, but their wages are so low that they can't afford to.
The biggest difference between the two companies?
WalMart profits go to shareholders in the US - IKEA profits go to one man in Sweden.
There are basically 3 classes of furniture, here in Germany:
3) cheapo: looks cheap, feels cheap, wears out fast
2) average: doesn't look cheap, feels ok, wears out fast
1) quality: elegant, durable, expensive
As most people tend to base their decisions on rather simple judgements, including that expensive furniture is a ripoff (it is sometimes if you consider, for example, the price of a Knoll chair), and rather tend to base their satisfaction on how inexpensive something was than on how valuable it really is, IKEA is, for many people, the prime choice. Specially since it has become quite usual to buy new furniture every so-and-so many years and you can upgrade the quality of your stuff little by little without changing your style or provider.
Personally, I still won't let any IKEA stuff into my home. I prefer upgrading, bit by bit, directly from cheap/found/offered/2nd hand to expensive ;)
I agree headsign with your assessment of furnishing here in Germany, as I live in Germany too.
I prefer to troll the used furniture stores or 2nd hand to find quality stuff, than to shop at IKEA. I have some really nice pieces from traveling around Germany and shopping at used furniture stores.
My dream is to go to Belgium and get some used furniture pieces. I seen some from there and the furniture is very beautiful.
There are very few global corporations that would stand up to scrutiny. At least IKEA don't sell guns.
It's not surprising from a CEO who once printed in an early U.S. Ikea catalog: "An idea without a price tag has no meaning." I have it on my office wall!
The Economist seems to have little love for IKEA.
Here's another article from 2006 ( http://www.economist.com/node/6919139 ).
"There are very few global corporations that would stand up to scrutiny. At least IKEA don't sell guns."
If they did, they'd arrive flat packed and would be very hard to assemble.
I also live in Germany and the reason I have so much Ikea furniture is because there isn't much alternative. I find furniture from German stores to be unattractive and cheap-looking or simply unaffordable.
Here in the US we have nearly the same problems as our German friends --
1) cheap furniture that falls apart and looks cheap; 2) boring looking stuff (read Grandma sofas); 3) beautiful designer pieces that can cost a fortune or 4) Ikea. Yeah those Swedes can drive us mad with their assembly required (my dad almost went nuts trying to help assemble my Ikea kitchen 15 years ago) yet we go back and back and back. Looks good, costs little equals good enough... for a while. Such is life these days. And their cookies are yummy, too.
Let the large corporation that is without corruption, bribery and tax evasion cast the first stone ...
Hmm, I heard that ikea was considered a non-profit agency... That totally blew my mind :) Some loop hole I guess!
For now it works for me, but one day I'd like to buy something without putting it together!
"At least IKEA don't sell guns."
"If they did, they'd arrive flat packed and would be very hard to assemble."
...with your choice of multicolored handgrips (Not included - Extra charge), the trigger would be missing, and after firing it three times it would break.
I was just at Ikea last night, love love love. I imagine every company has some secrets they wouldn't like getting out.
@Daylight: I live right by the Belgian border. That's where I have all my second hand Eames and Bertoia chairs from. But golden ages are fading for used classics in Belgium. Meanwhile, some 2nd hand stores and auctions are way more expensive than here in Germany. The gold rush seems to be over.
Who really cares? I shop at Ikea because it's affordable and has the style I like, not to mention great meatballs. As for falling apart I have had a Billy bookcase for over 25 years and it's still going strong!! Love Ikea !!
"At least IKEA don't sell guns."
"If they did, they'd arrive flat packed and would be very hard to assemble."
...with your choice of multicolored handgrips (Not included - Extra charge), the trigger would be missing, and after firing it three times it would break.
Imagine the recall notices.
IKEA US employee here. The pay and benefits(vacation, personal time, flex time, etc...) is amazing compared to the rest of the retail industry. Great place to work.
@noisomenuisance take alook at this http://www.youtube.com/watch?v=-UwIVTIu5oY
Doesn't really change my opinion of IKEA. I still love their furniture and items. Great looking affordable furniture. Design Within Reach could learn a few things...
As for the issue at hand, it sounds like an issue with the Virginia factory than with IKEA corporate itself. I wonder how much autonomy they have with regard to how things are run.