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Home Depot has poor service in EVERYTHING!
Anything anywhere else...

I am currently putting one of these floors in. It looks nice and is easy to install. So far I have noticed the vinyl smell when the windows are closed. I think the new vinyl smell will go away soon. Another thing I noticed was the feet of my very heavy granite dining table made impressions in it. I will have to get little coasters for them. My couch has not made impressions in it.

I am very much interested in this product. Can it be used in a 4-Season room where temperatures may fluctuate. Will it contract or expand eventually leaving spaces where the planks are joined?

To everybody interested in the allure resilient vinyl by trafficmaster(manufacturer is Halstead of New England)-Home depot in Illinois(I'm not sure if all districts can get it or not) but I work at the one in Peru, IL. and I was browsing on the homedepot website doing so research on allure myself, since so many csrs were asking about other styles available-and all of a sudden i saw all of these different styles avail on site! So I called out to halstead new england, got a hold of our rep, cate french, and asked her if it would be possible to get samples in case csrs want to s/o those styles, and she said yes, but the sample boards were on backorder(due to the popularity of the product!) and she would put our store on the list, and in the meantime, she would cut up pcs of the planks and send them with little labels for csrs to at least see a pc of the planks. So I was so happy to get those little squares from her, and we had a lot of csrs come in and look at them. However, we didn't get our first big sales on the stuff until we recieved our large sample boards, with a lot larger version of the planks on them. So far, we have done about 4 large orders for the s/o in our store. And I'm sure a lot more. Granted, this stuff is what it is, don't expect miracles, but the best thing about it for us, is that its the only TRULY waterproof floor in the entire store. People love it also because anybody can lay it down, as long as you follow a few simple directions(such as leaving an expansion gap around the perimeter; letting the vinyl acclimate to the humidity and temps of the room you will be installing in; rolling the entire floor out with at least a 100lb roller; making sure to get the seams as tight as possible; making sure that you install it in a room that has heat vents so that it doesn't start to buckle-unless of course you like that look). The reason that it is waterproof is because the "grip strip" of adhesive on the sides of each plank interlock, and when the are rolled out, and firmly pressed together, if water or any liquid happens to spills directly over the seam, there is Literally no where for the liquid to go-it just beads up on top of that overlap. I also recieved this really helpful book in the mail from the company on allure, and it has helpful hints for install, care and maintenence, and all kinds of things you can't find on the web. Halstead also make a more commercial and more expensive line of resilient flooring called Metro Floor. They make planks and tiles and all that, but they all have to be glued down, just like the armstrong planks, amtico planks, roppe planks, etc. This idea has been around for a long time, but halstead has made an affordable, durable floor for most normal residentials floors that are guaranteed to not delaminate or wear through the top layer for 25 years. I think people misunderstand warranties on flooring a lot. When they say 25 year wear-that doesn't mean it WILL NOT scratch. It will just hold up a lot better as far as denting and gouging, compared to your traditional sheet vinyl and vinyl self adhesive squares. People need to remember to keep an eye on their animal's nails, make sure they are clipped correctly, to the right spot on their nails, and at the right angle, to prevent them from putting scratches in any hard surface material they walk on. Ok, I think I have gone on for far too long, but I just had to let everybody know that there are other options for trafficmaster, just go to your local home depot and let them know they can call cate french, they just need to call halstead(that is the vendor or manufacturer of this product) and they can do that by looking on their computers under the product description, and then click f10, and then click vendors, and it will give them the 800 number to call, and they should be able to give the associate the number to cate french. Any other ?'s feel free to ask!

Installed the Allure Floor Tiles (3 to a strip). Looks good and installed easily but the vinyl/rubber smell is horrible. When will it go away...or will it? Even with window open it is awful.
If it doesn't go away in a month, I'll be thinking about removing it.

i live in Massachusetts and have been working with a Home depot in west springfield on getting samples of the allure interlocking floor planks or tiles and they have been leaving messages for Cate French and she has not been returning the calls. Does anyone have a good number for her so I can give it to the person I'm working with. We are both very frustrated at this point. I don't want to have to purchase another type of flooring but if it takes any longer I may have to.

I am very interested in this tile. Can you put radiant heating under it?