NY Good Questions: Should We Return or Keep the Couch?

NY Good Questions: Should We Return or Keep the Couch?

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Maxwell Ryan
Jan 30, 2008

Hello AT,

My boyfriend and I just bought this terrace sofa from Crate and Barrel for our Brooklyn Heights apartment.

We were excited about the find and the sale price, but there were no floor models in any NYC stores so we didn't see it before ordering and getting it delivered...

(Note: Include a pic of your problem and your question gets posted first.)

Now it's home and we love the look - only problem is the feathers poke out and crunch a bit when we sit.

We're so torn. Do we return the couch and forfeit the round-trip delivery fees or live with the poky feathers?

Does anyone know if they'll soften over time?

Thanks so much in advance for any advice.

Thanks! bkb

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