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Tips: Shopping at IKEA

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Secrets of the Swedes. Consumerist recently ran an ex-IKEA employees tips for shopping the Swedish Giant: 8 IKEA Shopping Tips From A Former Employee. While some of this stuff is common knowledge for experienced IKEA shoppers, (and some of it just didn't apply to Manhatan-area IKEAs where many shoppers don't own cars) we thought it was a great chance to start our own AT list to possibly make the experience more enjoyable for other AT readers...

 
 

1. Shop early. If you are taking the free bus to the Elizabeth store from Port Authority, try to get on the first or second bus (10:00) you won't have to wait long for a bus and you'll beat the crowds at the store.

2. If you see something you might want to purchase, grab it. You can always ditch it later when you edit before the checkout that's what those bins by the checkout are for!

3. If you are having IKEA deliver larger purchasers, go BIG. The flat delivery fee of $100 doesn't seem like a lot if you are furnishing half your apartment in one swoop.

4. Don't plan on anything being in stock. Every day is a new day especially at IKEA. The inventory turns over so fast. If you are after something specific, order it online.

Please share your own constructive tips for braving the big blue and yellow in the comments!

What's Your Ikea Name?
The Smartest Approach to an Ikea Kitchen?
Things from IKEA that don't suck

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Comments (75)

When you need lots of stuff: Go for breakfast! Last time I went (in Chicago), $1.99 got you eggs, bacon, hasbrowns and coffee. Plus, getting there on time for breakfast means abiding by the aforementioned Rule #1: being so early that you essentially have the place to yourself, not to mention a little caffeine to expedite your shopping.

When you need to grab one or two things: Tuesday or Wednesday, an hour before close.

posted by Helena Handbasket on 2007-07-09 14:18:05
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If you see someting that interests you on the floor give it a good shake. If it feels like a piece of junk then odds are it is. Despite low prices across the board quality varies greatly depending on how the piece goes together. Sometimes things are "less than meets the eye."

posted by Matthew on 2007-07-09 14:33:18
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I'm sorry, but there is *nothing* at Ikea not worth their price.
If you think there is, where in god's name are you *actually* shopping?! Cuz quality is an issue everywhere, and Ikea has the best prices for most stuff on the planet...

posted by patrick (the other one) on 2007-07-09 14:36:50
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....if you can ..con a friend with a car ..and go early in the week. i lived in elizabeth for two years and it was the only way i could shop without mounds of ppl.

also..if you are in the tri state area...the paramus one is pretty good too ( no free shuttle but they have a bus that drops you off in front everyday..check the site)
and NOT as packed on weekends as elizabeth.. but still...go early in the week. avoid weekend crowds if you must..

posted by bellaknollie on 2007-07-09 14:41:14
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We always go to the 'remainder section' in our local Bordeaux store before shopping. My best buy was two double duvet covers for about 5€ each. They were the exact fit for my window.

posted by hrhprincessfiona on 2007-07-09 14:46:42
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If you know you're not there to buy furniture (only accessories like lamps and drapes), skip the showroom maze and find the sneaky cut-through which leads you directly to the Marketplace area. If you do that first thing on a weekend morning, not many people will have made it there yet and you've got the place to yourself.

Reminder...take your own bags to use, or you might end up buying some since they're charging for bags now.

posted by mellymel on 2007-07-09 14:57:26
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IKEA is perfect for furnishing dorm rooms, rented beach houses, and IKEA apartments with inexpensive, cheaply-made, but sometimes-attractive furnishings without running all over the place.

posted by MrGreen on 2007-07-09 14:57:31
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As a current (part-time) IKEA employee, here are a few tips:

Read the tag. 90% of the questions I answer in a shift can be answered by looking at the tag.

You get what you pay for. Sure, a bed might be a bargain at $99, but don't be surprised when it falls apart after a year.

Check the As-Is department. There's all kinds of great cheap stuff in there if you don't mind something with a few scratches and dings.

If you have to go on a weekend, either be there right when the store opens or right before the store closes.

If you lose some screws or other small pieces to your IKEA furniture, go to the As Is Department. They have spares there.

posted by RMarie on 2007-07-09 15:07:38
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And take a good dose of valium or hard liquor before even attempting to shop online at IKEA, you will need it.

IKEA will tempt you with pictures of things they won't sell to you online, a lot of items are out of stock that they WILL sell online and the shipping charges amount to being mugged online.
Shopping at IKEA online should be an Olympic sport because it takes fortitude and funds that would shame an amateur ice skater.
And it will make your butt just as sore.

posted by witchdoc on 2007-07-09 15:14:13
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IKEA is one of those place where there are things that are shaped so interestingly and pretty and priced so affordably, that you should look at each thing as if it could go ahead and be part of something else. In other words, look at things like they're art supplies.

Here's something I did that was fun:

http://www.flickr.com/photos/artycurtis/sets/72157594170274610/

posted by Curtis on 2007-07-09 15:17:30
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RMarie, it is refreshing to see someone who knows what they are talking about from an inside perspective say that most of the stuff at IKEA is cheap cr@p.

posted by MrGreen on 2007-07-09 15:31:00
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IKEA isnt that horrible. Those that knock it can't really see past the blue and yellow.

I think if you have an open creative mind you can do alot in there. Besides furnishing your dorm room.

posted by bellaknollie on 2007-07-09 15:31:46
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;)~

posted by ForbiddenFruit on 2007-07-09 15:35:35
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I would rather pierce both of my eyeballs with scorching hot rusty nails than shop at IKEA.

posted by hdtex on 2007-07-09 15:40:08
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I like stealing the little pencils from Ikea! I will now have bad pencil karma...

posted by tin_angel on 2007-07-09 15:42:01
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I can admit to getting a few things from Ikea, but it's nowhere near as exciting as the treasures that can be found on Craigslist.

I usually buy anonymous things from Ikea..dishes, cutlery, candles, etc.

posted by kyle on 2007-07-09 15:42:54
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My closest Ikea is in Toronto, but as an American citizen living in Niagara Falls, NY its impossible for me to shop at Ikea (the duty free would make up for any money I would save.) This forces me to shop Ikea online. The previous responder was right when he/she said that shopping Ikea online is a complicated task. What makes it even more complicated for me is that I have yet to find any site that has customer reviews of Ikea products. I am a shopper that trusts customer reactions more than any promotion out there (I'm sure many of us are!) I think it would be a fantastic resource if AT did a weekly review of a few popular Ikea products and allowed AT users to respond with their experiences with these posted products. I can't even describe to you how useful that would be for me, and many others!

posted by DubTriptych on 2007-07-09 15:43:32
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damn...hdtex

posted by VickyA on 2007-07-09 15:44:33
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curtis thats cool!
nice job.

my BF had a bed delivered to him yesterday. it arrived with a cracked headboard and several broken parts. we had to load it up and haul it back to IKEA. they refused to refun us the delivery fee because "they did their part".

IKEA is alright for little things as long as you have a lit of patience and ALWAYS pass on the items that have those awful coated metal legs. thats just screeeeams "im cheap and from IKEA!". its like a drag queen who forgets to shave her legs....

posted by my little apartment on 2007-07-09 15:45:28
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Ikea has things in their online catalog that they won't sell online--very irritating.

Ikea will not ship an item from one store to another. Not even a 25 dollar item.

Ikea will not call you when a particular item comes back into stock.

If you contact Ikea by email they will send you a form letter back. lt's annoying because you can see by the bold text where they filled in information more specific to your query. For example, "Thank you for taking the time to contact IKEA, to share your comments regarding some of our products being out of stock. Your comments are valuable, and we can certainly understand your frustration." To share your comments... is one of two sentences in an entire letter intended to address my needs. It's slightly belittling.

I still go there and spend lots of money but the fact that a place that powerful cannot think outside of the box, no pun intended, to accomodate a customer, is a little scary.

posted by art on 2007-07-09 15:47:13
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in the interest of full disclosure, i'll admit to being something of an ikea fan. but here's the best tip i have if you're buying a lot of stuff. go thru the catalog and/or the website and know what you want. on the website, you can even check to see if it's in stock at your particular store (though it's not always 100% accurate).

i put together a simple excel sheet with all the items i wanted. when i walked in, i handed it to the first csr i saw. she went to the computer, completed all the full service ordering, then wrote the location of each item, so i didn't have to wander thru the store looking for items and trying to read their tags.

a sample of the sheet i used when furnishing my loft office can be seen here.

the more organized you are, the easier it is to get thru the store. yes, it makes you look a little anal/crazy, but the store employees appreciate an easy customer and are willing to put forth a little extra effort to help you get thru the store more quickly.

posted by kelton on 2007-07-09 15:47:17
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Here's a tip to make your ikea furniture last longer: put a glob of Elmer's wood glue in all of the dowel holes.

posted by rebar on 2007-07-09 16:00:49
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however you plan (or overplan) your trip to Ikea, avoid the herring:

IKEA recalls IKEA FOOD labeled marinated herring
IKEA wants customers who have purchased an IKEA FOOD labeled jar of marinated herring with a “Best Before” Date 02-13-2008 or earlier to return it to their local IKEA store for a full refund.
IKEA has received two reports where customers have found a large piece of glass in IKEA FOOD labeled jars of marinated herring. There has been no report of injuries.

posted by homo_wner on 2007-07-09 16:17:42
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I just moved into a bigger loft and I have had to go back to Ikea to get some basics.. its been a while but they have a great array of stuff...

Here's the best advice i can give. NEVER EVER go on a weekend. Why would you subject yourself to that! Just because the IKEA shuttle is free doesnt make it a bargain (the price you pay on your already shattered urban nerves).

Take the #111 bus from port Authority during the week. It runs right to IKEA and it is almost always empty. You can see the schedule here - http://www.njtransit.com/pdf/bus/T0111.pdf
I think it costs $7 each way but it makes 1000% difference going there during the week. IKEA is basically empty or everyone, except for a few European moms with quite kids during the week. While we are at it, go during school hours and avoid the kids all together. I also have my iPod too to drown out any noise. I swear do this and it's like Swedish Utopia instead of horrific hipster hell.

posted by randylandd on 2007-07-09 16:21:01
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hahahha rusty nails..ahahhah funny..

I guess my ikea-ism faded when they did a HORRIBLE knock off the saarinen table. after that..it was like finding out the tooth fairy was really your mom, and she was being a bit cheap on that molar you put in the box...

posted by bellaknollie on 2007-07-09 16:23:44
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I like to shop around Ikea for an hour and a half, have a little coffee and apple cake, rethink and ditch everything but a few picture frames or candles, see the line, figure it's not worth it, drive home empty-handed. Repeat 2-3 times a year.

posted by Julianna on 2007-07-09 16:55:08
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If you are buying kitchen cabinets, they now require you to order and pay for them ahead of time, so don't expect to go, buy them and bring them home. If you whine enough, they WILL let you buy them over the phone with a credit card, but call during the week if you want to do that.

Also, if you buy kitchen cabinets, check and double check the entire order before you pay for it. When we redid our kitchen, we ended up with twice the number of cabinets and half of the door and drawer fronts, which is really frustrating considering we live in Brooklyn and had to rent a car to get it. (We didn't realize till after we got home and couldn't assemble our kitchen as planned.)

posted by Eliza on 2007-07-09 17:23:19
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The flat $100 shipping is not really $100. There is now a $10 surcharge for NYC, and there is a $25 fee if your order has more than 25 pieces. This last bit is what is really frustrating--I bought two kitchen cabinets and two 8 foot countertops (the latter being why I chose to go the delivery route as my car is very small) and because each piece of the cabinets is a line item on the invoice (hinges, legs, etc.) I ended up with 26 items and a "non-negotiable" $25 surcharge. Add that to the fact that I had to pay $50 for next day delivery when I was told on the phone that any order completed by 7PM would be shipped the next day and the $100 became $185.

Now I am just praying I got every piece I need.

posted by Paullchik on 2007-07-09 18:18:24
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tin_angel,

I've absent-mindedly left a few nice pencils, and even lost a couple pens, at Ikea. So hopefully that evens things out for you.

posted by Sea on 2007-07-09 18:20:17
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I always prepare for excursions to ikea ahead of time (for example, on the interminable bus ride to the suburbs) by telling myself:

"you will be jostled, you will be bombarded, you will be subjected to arrows pointing you hither and thither, there will be fluorescent light, but be not daunted, take deep breaths and have patience, the suffering will only last a short while, and then you will have a wool rug delivered in due time, and for a small fee. Be not dismayed."

posted by annalyssa on 2007-07-09 18:33:06
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Ha ha Julianna-

I do the EXACT same thing!!

posted by Nikita on 2007-07-09 18:53:05
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About the furniture shake test -- Ikea does a terrible merchandising job by not retightening the bolts on their display pieces (especially tables) on a nightly basis. Virtually everyone gives the tables they look at in the showroom a major shake or two, causing the bolts to loosen. This doesn't happen in real life in one's home, so the result you see in the store is no indication of the quality of the furniture.

posted by Alan on 2007-07-09 19:15:46
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The process of shopping at IKEA Elizabeth was only ever a nightmare because of the other shoppers, and not anything IKEA itself was or wasn't responsible for. People poking the furniture, dropping crap on the floor, having total disregard for fellow shoppers... that's what made it hellish. We learned to go shortly after the time the last bus for New York...

Shopping at the newer Paramus location was such a pleasure we would often go just for fun. And a good cheap lunch. And DELICIOUS chocolate "triangle cake."

posted by patrick (the other one) on 2007-07-09 22:50:45
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Julianna and Nikita--that is really eerie. I do the EXACT same thing as well.

mmm. apple cake.

posted by jerseyfresh on 2007-07-09 23:23:10
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For all the people who like to trash Ikea and refuse to shop there, where do you recommend finding inexpensive but well designed, simple furnishings? Please don't say 'Craigslist'! I've been searching for a relatively inexpensive ( /- $500) 5-6 drawer dresser for months and can not find one. Crate and Barrel is either the right price but too small or the right fit but cost but too expensive (sorry, I'm not spending $1200 on a dresser).
Room and Board is my dream store but I can fork over that much money either. What would you suggest as an alternative to Ikea?

posted by k-gotham on 2007-07-09 23:36:15
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We had truly great service from the Bolingbrook Ikea. Yeah, we all want to strangle "Anna" for her lack of help online, the catalog needs to just be flat-out measured in English rather than metric conversions (don't know why that doesn't work), but the STAFF ARE FABULOUS. I'm sure RMarie would agree! You can go anywhere at any price and get stuff with defects. I do not find more defects there than elsewhere. I've had second-hand "cool" stuff die on me in a week too. It is a great deal for the money to get decent quality and good style too. Come on...admit it: you have paid top dollar more than once and been disappointed in some other store.

If you do your "homework", know what you want, are civil and polite to the staff, they absolutely knock themselves out for you. They go way beyond your expectations to help if you do a little for yourself.

I remain a fan...big time. (And it goes so well with my Craig's list, Ebay and thrift store goodies!)

posted by Cate on 2007-07-10 00:09:45
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My Ikea strategy is to avoid anything made with MDF, check the as-is, and always make sure the demo model is still ok. Seems to have worked so far... my Ikea stuff had held up amazingly well. I've also found that in general their kitchen stuff is pretty well made. Those 75¢ "POKAL" glasses can take a beating!

posted by Graham on 2007-07-10 00:51:06
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The bus from Port Authority to the Paramus store costs, I believe, $1.40 each way. However, once the ticket booth girl actually overcharged me because I had no idea, just to keep the extra $! Be careful!

That said, I skipped on the bus last time I went, and rented a cargo van with a friend. For $50 with gas and tolls, we were able to get big stuff, and have eachother to help carry it up!

Also, delivery from Hicksville didn't charge me a city charge, but since I live on the 4th floor, they charged me, I think, an additional $35 for each floor over 2nd.. so it was almost $200 total. But I was buying a couch/bed thing and there was no way I was carrying that myself.

posted by cheflaura on 2007-07-10 01:13:32
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My suggestion is to bring a car, even if you have to rent one. Sure, you can get stuff back to the city on the free IKEA bus...and you can get a cab back to your apartment...but can you get the stuff from the bus to the cab? I found out the hard way that I really couldn't. It's really not fun to try to drag new IKEA furniture boxes through Penn Station. Whoops!

Oh, and eat the cinnamon rolls. YUM. (I wish I had one right now!

posted by Pigletliver on 2007-07-10 01:22:45
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Well, that's New York for you. Tummy capital of the world.

Here in Sydney, Ikea food is cafeteria swill.

Midweek there are no customers and there are NEVER any CSR. I had the creepy feeling all life had ended and I was totally alone in the universe. When I spotted another shopper I almost hugged her with relief.

I'm about to go there because I FINALLY figured out where to use a rimfrost shade - just weeks before the next catalogue.

posted by Deb of Oz on 2007-07-10 04:23:07
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expletive. out of stock and never to be seen again.

posted by Deb of Oz on 2007-07-10 04:26:58
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Here in Switzerland, the advice is counterintuitive: go on a sunny weekend, better yet, a holiday weekend. The store is empty... And being Switzerland, the food is pretty good; it is also remarkably affordable -- grilled salmon for 9 francs (? or was it 11?) -- anyways, the equivalent in a regular restaurant would be over 24 francs. And nice wines (of course, that is everywhere).

posted by mschatelaine on 2007-07-10 06:17:35
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mmmm now i have a craving for the lingoberry juice...

i agree with something someone said, if you dont have the budget for DWR or any other high end place, what are your options? unless you truly love aunt tilly lime green flower motif 3 seater in your new place..you kinda really....have no choice but to seek ikea out.

and if you are still a hater of ikea..then you have never have been in that "hand-me-down" hell...hahah sure its free but sometimes free aint pretty..and for those instances..you have ikea.

again its all in the way you see the furniture. just cause it says its one thing doesn mean you cant use it for others..

posted by bellaknollie on 2007-07-10 07:39:25
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I sometimes stop by the New Haven IKEA on my way up to a friend's house in Vermont. I haven't purchased any furniture from them in a while (last piece was a pine bookshelf that I "hybridized" with my boyfriend's blonde IKEA dresser to create a kitchen sideboard-cyborg). I do, however, really like their textiles. I have used IKEA fabrics in a variety of projects and have been completely satisfied. Also, I love their cafeteria.

posted by gmculp on 2007-07-10 09:08:38
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delete #4 - almost nothing is available on line and if it is, it's very expensive to ship. They should just stop pretending that you can buy from them online. I don't think many people do.

posted by snot on 2007-07-10 10:03:13
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One heads up about the Ikea Paramus, although it is a lot less insane than Elizabeth just remeber that Bergen County is still one of those bizzaro places that has blue laws so it's not open on Sundays. Also if you're really really concerned with saving money Elizabeth only has 3% sales tax. Of course the extra 4% may be worth it to shop in Paramus if it means saving your sanity.

posted by vertigo on 2007-07-10 11:16:45
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I bought most of my big furniture at Ikea when I first moved to New York. I got a couch, a bed frame, a coffee table and a dresser delivered to my fourth floor walk-up for under $200 (although the bed frame was missing a piece, which meant another trip to Elizabeth on the bus). It was definitely worth the shipping fee for me, although I can never move because I don't think I could get it all back down the stairs!
I don't know if they still offer this, but when I bought my furniture they had a 6-month 0% interest credit card offer. The interest rate is riddiculous after six months, but I paid it off within the introductory-offer period, so that was totally worth it as well. Of course I can never use that credit card again... But as I was just starting out in the city, I think that was the most reasonable way to furnish my apartment.

posted by mollybb on 2007-07-10 11:55:23
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snot--

I've bought successfully from them online.

vertigo--
Good point. But I think the Paramus location is open til 10 all other nights to counter, though.

Plus, in Paramus, there is a GREAT Crate & Barrel, a Container Store, and soon, a West Elm. So a great day of shopping if so inclined!

posted by patrick (the other one) on 2007-07-10 12:12:39
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I had an Ikea sofa for 5yrs. 2 years ago I passed it on to a friend who is now about to get rid of it. The upholstery shows wear but it is still a sound piece of furniture. I put in Ikea top of the line kitchen cabinets when I renovated my apartment and I am very happy with them. To say all that Ikea has to offer is crap, is not accurate. To say that all Ikea design is good/wonderful, not always accurate (in my opinion) either.

posted by Mason on 2007-07-10 12:17:23
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DubTriptych,

I live in NJ and have extensively shopped at the Toronto Ikeas, sometimes planned other times unplanned during visits there. I bought half of the things for my last apartment at the Burlington and North York Ikeas. You have nothing to fear about going to Burlington and buying from Ikea. Save your receipts, remember get your GST tax refunded at the duty free, and if you break the duty limits at U.S. Customs, just pay it. The duty, if any, if ever, is usually miniscule and given the convenience, it's worth the cost.

posted by John H on 2007-07-10 12:37:11
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I am astonished at all this hate on IKEA... Really, I am unable and unwilling to spend $300 on a lamp or $1200 on a chair -- I'd rather feed my family instead. DWR? Try Design NOT Within Reach!

Then again, maybe it's an east coast thing -- here in California, we never have that sort of nightmare congestions at our IKEA stores. even if you're senseless enough to go during the weekend or a holiday...

posted by spiffy on 2007-07-10 14:57:14
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posted by flowers to india on 2007-07-18 04:48:16
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before i go to ikea, i make a list of what i NEED & what i want. i put the names & a slight description (b/c we all know those names don't make sense) along w/ the price. usually, you can find most of that online. this tends to keep me from going nuts & spending way more than i had planned.

posted by mariegael on 2007-07-20 14:33:27
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posted by sunanda on 2007-09-16 02:54:04
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posted by flowers to india on 2008-05-26 09:42:27
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posted by Onlineflower on 2008-06-16 07:14:28
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posted by sch on 2008-07-18 00:41:35
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posted by sch on 2008-07-21 02:41:41
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posted by sch on 2008-07-23 04:43:52
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posted by sch on 2008-07-29 08:32:55
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posted by sch on 2008-08-01 07:20:41
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posted by sch on 2008-08-22 06:51:44
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posted by Onlineflower on 2008-09-23 05:39:28
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