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OZ Moving & Storage

318 E. 78th Street*
New York, NY 10021
(212) 452-6683

ozfront.gif

ozlogo.gifAs we search for the best moving companies in New York to add to our Stores Guide, we have to look harder and harder. This is our latest tip.

OZ Moving & Storage was started by Avi Oz in 1993 and is now a full service company with continuous good reviews from Citysearch and New York Magazine (4 stars)...

2004_10_18_oz.jpg

They offer a wide variety of services and promotions, but what particularly caught our eye was their list of recommended partners and service providers, such as locksmiths and cleaning services.

Do you know OZ? Leave a comment below and help out others...

*Oz Moving has multiple locations around New York and New Jersey. See their website for more details.

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(Re-edited from 2004.10.18 - CB)

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Comments (13)

Not from my experience. We called them twice to come over and give us an estimate, and twice they didn't show up or call. That was the end of that. We suspect it was because they felt our apartment move was too small to be worth their time.

posted by Rich on 2004-10-18 13:19:43

Oz moved me this weekend, or rather put all my stuff in storage. They were prompt, efficient, friendly. My only concern sis that they wrapped a painting for me in a way that made the artist cringe when I described what they did. I'll let you know how my boxes survive this experience.

posted by Dorothy on 2004-11-01 14:36:24

OZ moved my stuff for two moves. Both times they did a great job. Were on time, efficient, very polite, careful with my stuff, etc. They're not cheap though.

posted by Ellen on 2005-04-14 10:25:13

OZ moved me yesterday so the memory is still fressshhh in my mind - they were great. it takes them a while to thaw but they are all wonderfully helpful, efficient and polite. thanks, apartmenttherapy for a great ny tip!

posted by purpleplunket on 2005-08-12 16:34:09

These guys were TOP-NOTCH. Not only did a co-worker recommend Oz, but another friend who used to work for moving. He said most moving companies rip you off, with the exception of Oz, being the most honest. If I have to move again, I will not hesitate to use them. The move was stress-free.

I cannot recommend them enough! Why?

1) I got a live, friendly person on the phone who assessed my apt. (no fancy consultation visit) and gave me a quote. They came in at almost HALF what another mover quoted me for a 1-bedroom. Once I knew I wanted to use them, they asked for a $50 deposit. I thought their price was more than reasonable.
2) They gave me options for a move on 10% off days and threw in 2 wardrobe boxes free.
3) They called to confirm the move a few days before.
4) On the day of the move, they were running 10-15 minutes late, and called me to let me know.
5) The 4 movers who showed up were the friendliest guys I've ever seen. They were HAPPY to be doing their job and just made the day/process go smoothly. They knew exactly what they were doing, and carefully blanket-covered all furniture head to toe (not just the tops or bottoms).
6) I had packed my boxes (probably is more expensive if you're going for the full service move), but they helped to get the last few boxes taped up and ready to go.
7) NO hidden fees! The foreman was fair to his fellow-movers (I tipped them all equally and he gave them their tips in front of me), and the final price was EXACTLY as I was quoted when I first called.
8) The foreman made sure to place all furniture, boxes where I wanted. They also made sure I checked the truck to ensure all my belongings were unloaded.

In the end, I still came out spending much less-- even with a tip--than if I had used the other movers!

posted by Mela on 2006-05-05 13:53:32

I cannot recommend this company.
I got a “maximum cost” estimate, which I paid, and was told I’d get a refund once the move was completed. After the move, the foreman said I had to wait until they got back to determine the refund but that they’d call me.
After 2 months with no call, I called Oz who now said that they don’t give refunds. I told him that was not what I was told so I wanted some action. He told me to call a woman in Billing for an invoice who told a different story: I would have received a refund except my move took longer than was estimated. I said they only took four hours to wrap, pack, and load my furniture and that meant the travel time, estimated for 30 minutes, took 6 hours.
I wanted to see a copy of the record she was quoting. I asked for an invoice with a breakdown of the time spent. She said that it would be sent right away. I didn’t receive it so after 2 weeks I sent 3 separate written requests reiterating the problem. I asked if I was charged for the hour the foreman talked on his cell phone, meal breaks during the move, and if I saved money by the movers not picking up all the garbage left throughout me building.
After a few months of being ignored, I filed a complaint with the Better Business Bureau. Oz now wanted to talk but still didn’t send the invoice. They eventually sent a cash payment to settle the case which I took because I wasn’t sure how much longer they’d be in business. By this time, their formerly beautiful, interactive, animated website had degraded into a cheap, do-it-yourself webpage.
Although Oz is a licensed contractor, they admit that they don’t make or maintain time records of their moves. Oz got the time used by looking at what the employees put on their timesheets for the day (conflict of interest). If there was no time record, the woman from billing must have been making up the numbers she quoted. Oz never answered my complaint of the foreman spending an hour on the cell phone but I guess he didn’t put that on his timesheet.

posted by Bre on 2006-10-31 12:33:49

I cannot begin to tell you how bad this moving company is. I was moving less than 30 blocks on the same side of town. They sent four guys, two of which I never saw one did all the work and the others, who knows. They arrived 40 min. late but made me sign saying they were there at 9:00 am, they just had to park, made me give them quarters for the meter that they never used and finished at 5:00 pm. I was their first and only move and they took their sweet time. The actual cost was $600 higher than the estimate. I cant express to you enough, please don't go with this company unless of course you have money to throw away. Oh yes, one other thing, they destroyed my new hardwood floors in my new apt. Icing on the cake. I tell everyone I know, go with anyone BUT OZ. MOVERS BEWARE!!!

posted by canacea on 2007-10-16 10:46:58
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I used OZ about 3 months ago and they were awful. Initially they came in cheaper than others and they seemed to have relatively good reviews so we went with them. They charged a $50.00 deposit which is fine.
The day of the move they showed up late. We signed all the forms and found out though they initially told us they have insurance, we found out you have to pay ALOT for it.
So we said no to the insurance and crossed our fingers that we packed well enough. Then they told us they wouldn't move certain items that we had packed well with bubble and cardboard unless they were put inside one of their raggedy boxes that looked like it had been used and reused over 100 times. This of course we had to pay for. I think it was around $30 per gross box! Even after we kept saying no we don't want their extra boxes they still used them and charged us. Then to drive 8 blocks they said that they would take lunch and charge us. Fine whatever. So they start moving boxes and would literallly slam things down constantly telling me they're the best and the fastest. Things that said fragile, and nothing on top and this side up meant nothing to them. While unpacking I found one of my boxes with glasses in it being crushed by a much heavier box that had been put on top. Then they stop coming for a while and I find them hanging out talking in our stairwell trying to kill time to make more money. So we get them upstairs to finalize the bill. Starting at 9:20 meant "lets just say 9" and then finishing at 2:30 after wasting time in the stairs was "lets just round to 3, so 9-3" and of course we forgot we had paid a $50 deposit a month before. They conveniently forgot to remind us. Thankfully we packed well and only 1 thing got broken, but I would NEVER recommend them to anyone.

posted by chancepinup on 2008-08-29 08:16:29
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Well, our experience with Oz was neither terrible nor great. My main complaint is that the final charge was significantly higher than the estimate. I don't think this was entirely their fault, as it had to do with the difficulty of finding parking nearby. However, I would only go with a flat-rate moving business in the future. Last time we moved, we used Movers Not Shakers, based in Brooklyn. And the fee was exactly what they said it would be. And they did a good job over all.

posted by sarajill on 2008-08-29 09:03:28
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We used Oz to move a month ago. Fast, hard workers, nice guys, overall a great job & I would recommend them. I would however recommend packing any artwork yourself, as they seemed not too concerned about protecting it, etc. Of the art that they packedthe glass broke on one frame & a couple others got some scrapes on the frames. Other than that though, they were great. & they came in under estimate!

posted by chrimmons on 2008-08-29 10:10:39
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From the comments above, I will stick with Rainbow Movers. They moved me from my storage locker in Brooklyn to my fifth floor walk up in the West Village in under 3 hours... And I had a ton of stuff!

I had them recommended by friends... And here on A.T.
http://www.apartmenttherapy.com/ny/movers-storage/rainbow-movers-000881

posted by Devyn on 2008-08-29 10:25:04
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I had good luck when i used them for my move coming from a 4th floor brownstone.
(can i mention it was hot as hell and the guys were sweating like crazy. these fella's sworked hard)
i moved my artwork and really fragile things myself w/ a car owning friend.
I packed everything on my own.
nothing was broken except i did have a scratch on the wall of the new place but not a biggie as i have a long vintage couch.
they were not the cheapest but it was the best money i ever spent. i was all rested to start unpacking right away.

posted by tominbrooklyn on 2008-08-29 11:17:23
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I used them several years ago when I moved from Brooklyn to Yonkers. They were awesome.

posted by charlenemcbride on 2008-08-29 14:14:44
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