Kansas City might be packed to the gills with fun things, but we're not exactly known as a design hot spot around the country. The closest thing we have to traditional big city furniture stores is Crate and Barrel — and that's only recently. There's no CB2, no IKEA, no ABC Home, and no way for me to test anything from their online catalogs before ordering. So how am I supposed to find out how a piece of furniture really wears before paying all those shipping costs? Simple, just check Craigslist — somewhere else! Here, let me show you what I mean:
Yesterday I had the opportunity to help out with the morning Scavengers for a fellow writer on vacation. You read those right? There's so much awesome stuff to be had! Anyway, I digress.
After combing through a sea of used furniture and reading all the woes that folks encountered, I had one of those "duh" moments. Now, being a blonde, there's probably another joke to be made there, but the long and the short is that I had never thought to check other cities to see how specific pieces of furniture were taking the heat of "real living."

Often times reviews online can be helpful, but unless you're dealing with a bi-partial retailer like Amazon, there's no true way to know how many of those reviews are accurate. There's also many reviews that are written within seconds of the delivery man leaving the house. Those ads usually look something like this:

Ok, so that might be a little far fetched, but you know the comments of which I speak. They're usually a little zealous and don't leave any real information behind that's tell tale of owning the piece for more than 40 seconds. There are a few golden thoughts that talk about how things held up to their kids or guests, but they can be few and far between.
Instead, just for extra peace of mind, because let's face it, spending $1,000 or more on a sofa is a big deal for most of us and no one wants to be dissatisfied in a few weeks/months with their splurge or spent savings, just check Craigslist. Try searching for the name of the piece (if it has one), the store in which you'll be buying it from or even other pieces in the same line (like the sofa that matches the chair).

This is another simple way to double check how things hold up or what terrible disasters might await you. If some lady's cousin broke the supports in the sofa because she flopped on it, it's better to know it early from a stranger on the internet (talk about modern day comforts), than it is to find out first hand when you have a similar situation! Likewise, seeing that someone has had a piece for several years with no problems (especially if they fess up to kids or pets) is reassuring. Just make sure to check the major cities, or even multiple cities, it's a snap to do and you'll be better armed to make your final purchasing decisions.
Image: Flickr member dpstyles and helgabj licensed for use by Creative Commons, Craigslist

Commercial Flour Sa...
This is a great tip. I had seen so many ratty-looking Petrie sofas on CL, that I decided against it. I mention this because people are ALWAYS asking about that sofa's durability. Maybe a better tip is to just buy your sofa on CL.
Such a great idea...
I'm glad they have someone working on a site like this from a place like Kansas City. I live in Nebraska and know how you feel about not having any nice places to shop. Love this tip!
thorndale, I think the craigslist photos are the key to the process she's describing.
On Craigslist you can see photos. You can see if the microfiber looks slumpy or the leather is all abused.
One still has to use one's best judgement, but having a subjective price point for the used item and photos is more informative and credible than an Amazon-type text review written during a purchaser's "honeymoon" phase.
Yeah! I'm from Kansas City too.
fantastic idea. i honestly never thought of that, and i'm the craigslist queen of all my friends.
I have more news for you: people are paid to write reviews on third-party websites. I know this b/c I was paid to do it as a side job in another lifetime shortly after I graduated from undergrad. It blew my mind some 5 years or so when I was explained the job.
It went something like this: I was given a product (sometimes but not always and less often than you would think) and I was told to write multiple "authentic-sounding" reviews in different povs and as many of them as I could on the most obscure to the most popular websites. The goal was to increase positive reviews and to push a product's search engine ranking up by using keywords. As a result, the only reviews I truly trust are of products with hundreds and larger amounts of reviews, or where I can view a reviewer's history of different products. Now I will say this problem is less prevalent than it was some 5 years ago but it still happens.
I have since repented for the sins I committed in that job. Now I'm a dirty, dirty ambulance chaser.
I think it can work as a Quantitative analysis, regardless of how truthful the particular craigslisters are.
For instance, the amount of money on average being asked for an item, the amount of ads for a particular line of furniture, and whether or not it is often found in the free section can all offer insight about a particular couch or bed. The Billy bookcase is always in the free section. In contrast, I see the Malm for sale in Austin craigslist constantly. The average return is 50%, meaning posters typically want to get half of what they paid for it.
I think that is indicative of the relative durability of both of those pieces.
Love the caption over the Kramfors. :)
Great tip! in the KC area -- check out Nebraska Furniture Mart. Though a lot of the store is typical suburban furniture, their modern living section has some great pieces!
Smart idea. I find myself relying on reviews when I buy anything online - no review, no sale. It would be definitely worth the effort if you were purchasing something expensive.
krf19053 - I found out about Nebraska Furniture Mart because of an ad for a sofa on KC craigslist. The used sofa was already sold but the seller put me onto the store they got it from. The sofa was no longer available at the store either but yes, they do have lots of cool stuff. No idea if it's quality though.
Mr. Modtomic
This is a terrific idea!
I think Amazon could also be a good source of such info, now that I think of it. Amazon reviewers are not shy about calling out a product that they think doesn't pass muster. While I tend to post mostly favorable business reviews on Yelp, I'm another way about product reviews and will not hesitate to say when something hasn't measured up for me.
Even some manufacturer sites have more negative comments than one might predict (I always suspect there are Paid in-house reviewers on those sites). I personally love my small Crate and Barrell glass containers, but the comments about them on the CB site are all over the map. Some praise them; most people knock them because they say the plastic lids don't stand up to the dishwasher (I think the trick is to put them in the top rack); others say they break too easily (well, um, they're Glass! Have people forgotten what it's like to use glass?) ... so, there's really a wealth of info out there .. but I sure hadn't thought about using craigslist listings in quite that way. Clever!
Brilliant!
I'm from KC three. about the NFM tip, no... that store is like rockin mom jeans as far as modern furniture goes