Searching for an apartment is always a daunting task, but searching for one in a foreign country adds an additional element of uncertainty. Check out some helpful tips for finding the perfect London flat after the jump...
From the moment that my husband and I stepped off the airplane in London, we set out to search for our new apartment. He had set up appointments for apartment viewings ahead of time, and after dropping our baggage off at corporate housing we were off on a whirlwind tour of neighborhoods in a city that neither of us had been to in over a decade. Looking back, here is a list of tips that I wish I had known when we set out on our apartment hunting journey.
Hit the ground running.
While the internet is an easy way to search for housing on your own time, the internet is not always the most up to date way to find a rental flat in London. To get the best selection, you have to hit the ground running and set about looking at every real estate office window to see what they have to offer. These real estate windows can be found in every neighborhood, so the best thing to do is select the neighborhood that you want to live in first and then focus on the broker offices that are in the heart of those neighborhoods. Talk to the brokers inside, and they will show you as many of their offerings as they can in your price range with no obligation. If you choose the internet route first head to Zoopla — it is the UK equivalent to the U.S. site Zillow.
Everything seems so affordable.
Here is where sticker shock happens to those unfamiliar with London rental practices. The prices quoted are per week, so multiply everything times four and you may need to rethink that four-bedroom penthouse overlooking the Thames. However, Zoopla lists prices both per month and per week.
Furnished or Non-Furnished?
90% of the apartments that I looked at were furnished, which in most cases detracted from the apartment itself. There are apartments that come unfurnished, and often times it is negotiable in the lease to remove furniture. Sometimes the apartment was decorated by the landlord and in that case, you must approach change delicately so as not to offend.
Using an agent.
London is a big city and unfortunately, it is almost a necessity to rent an apartment through an agency. Most landlords list with an agency, and that is the agent that you end up using. So instead of selecting an agent, you actually select the apartment and end up with whatever agent is representing the property. There are large national agencies such as Foxtons, Sterling Ackroyd, etc, and then each neighborhood has agencies that are localized to that region. The smaller local agencies seem to have the best customer service reputation and often the best listings in the neighborhood.
It may be a waiting game.
You may have to wait for your dream apartment. Often the apartments that are immediately available have sat on the market for a while and there is a reason that they are ready immediately. I found this to be the case as I was sifting through the apartment inventory — the apartment that we fell in love with had just come on the market and wasn't available for 6 weeks.
Put in an offer.
Placing an offer on a flat feels very similar to putting in an offer to purchase a home in the U.S. There is a great deal that can be negotiated, including rental price, pets, and removal of furniture. Of course, if you are bidding against others, you might not want to negotiate for too much, and you may end up having to pay more than the asking price.
Ready, Set, Move.
Now that you are ready to move, you can start packing and get a bundle of supplies from Boxes 2 Move for a reasonable price. If you have furnishings to dispose of or give away the Craigslist equivalent in the UK is Gumtree. If you are moving yourself with a limited amount of furniture, Zipcar is now in London and rents vans by the hour.
(Image: Claire Bock)

Commercial Flour Sa...
Actually, I can confirm you can actually put an offer in for a rental place. In fact we managed to get around £150 off our monthly rent by discussing it with the agent (thanks to the fact that we signed a two year contract). So it's true!
Roberto is incorrect, you certainly can put in an offer on a rental flat in London. I got my flat for £150 less a month than it was advertised for. With the rental market being as hot as it is however you might find landlords are able to get the asking price very quickly so won't negotiate, but its always worth asking, especially if you've got great references or are willing to move straight away (if the property is vacant). On the flip side for a property in a particularly desirable area you might find yourself in a bidding war and end up agreeing on more than the rent initially being asked. My number one tip would be to be decisive, make friends with the local agents so they tell you about properties before they go online and then be decisive if you like somewhere as property goes FAST. I got my lovely zone 3 art deco flat by being super quick, viewed at 9am the day it came on the market, offered at 10am, price agreed by 10.30am and contracts signed and deposit / fees paid by midday (after frantic calls to my 2 flatmates at the other end of the country). By this point two other viewings had happened and one other offer! We got the place by agreeing to move in and start paying that week.
My tips are:
- To calculate the monthly price, multiply the weekly rate by 52 and then divide it by 12 and
- Never EVER negotiate with Foxtons; They are not good people. They will give away your contact information to 3rd party companies and of course will steal your deposit.
I agree. I work for a landlord in property investment so I deal with a lot of agencies. Don't use Foxtons if you can avoid it!
It is sometimes possible to negotiate on price and you can put in an offer, but the best properties will go very quickly.
I'd also say it's worth checking out a couple of the following websites:
www.rightmove.co.uk
www.findaproperty.com
Both of these are quite handy as their listings are generally a bit more up to date that Zoopla - also they have a map option so you can search for properties available to rent in a particular area. Gumtree's also a good shout, as well as sometimes local newspaper websites will sometimes have listings for local lets as well.
Another point is that most agencies in the UK they do tend to put the rent prices as per calendar month - it only tends to be student let's that put prices down at a weekly rate.
Finally, if you really need to shift furniture in the UK Freecycle is always an option - I once listed 2 wardrobes and they were gone within 24 hours - always good to recycle stuff and more often than not it goes to a good home!
Don't forget council tax! Rent doesn't (usually) include the council tax!
Ditto the Foxtons comments. You'll pay a premium with them for slick marketing. I haven't rented for quite a long time, but when I did, I always had better experiences renting directly from the landlord. Agencies do very little for their fee, other than the initial introduction, and will try anything to steal your deposit.
Oh, and don't offer more than the asking price. Rents in London are already inflated enough.
I disagree on the "most apartments are listed through agents". We rented directly with the landlord for 6 years across 4 apartments (flats at they call them). Try gumtree or google "loot London".
Some useful things to ask - as this may be unique to London property market - look for "gch" = gas central heating. Ask about and CHECK the water pressure in the shower - some are a mere dribble particularly if you are on the 3rd or 4th floor.
You can definitely negotiate on furnishing with the landlord - one of ours took us shopping to choose our own!
Ah the memories...
In the UK govt. guidelines insist all agencies and private landlords must sign up to a Tenancy Deposit Scheme, so your deposit should be safe so long as you keep up your end of the bargain. Though I'm familiar with renting in my current area, I'm considering moving to London within the next couple of years, and it's as much of a foreign country to me as anywhere abroad.
One of the biggest obstacles to negotiating a good rent and in fact fniding a nice flat, period, is pet-ownership. My husband and I have an old lurcher dog and spent four months looking for a pet-friendly landlord before finally deciding to buy our flat (completing tomorrow - a topic for another post!). Discrimination against pet owners is pretty rife, as well as stigma against students and other 'risky' renters, and the demand for rental properties is so high (because so few current renters can afford to buy or get a mortgage) that landlords can often be as picky as they like.
Property-hunters should also utilize a genius tool called Property Bee, a firefox add-on which will show you how long properties have been on the market and previous selling and renting prices. Zoopla also caches previous property details, so if you know the address you can check what it rented for last time and even old pictures, which can help date renovations and changes to the property!
Definitely do not go anywhere near Foxton's. Definitely always check the water-pressure. DENISOL is right about the maths you need to do, and DAWNZZLE is right about the Council Tax - it's a significant amount of money and varies depending on the size of the property and the location. Details here: http://www.direct.gov.uk/en/HomeAndCommunity/YourlocalcouncilandCouncilTax/CouncilTax/DG_10037383
The agents I went to weren't interested in actually finding me a home, because I was looking for something small and cheap. Better to do your own work on Rightmove, Gumtree, etc. Here's a tip for people looking in Islington/Hackney: http://www.benyonestate.com/ They have hundreds of properties in one pretty area, still owned by the same family who built them. They're sweet houses (many divided into flats) and the rent is pretty average for that part of London. They do have all the usual problems of converted period houses, the main one being a total lack of sound insulation. The pay-offs are the neighbourhood, proximity to central London, and reasonably good services from the landlords because they have their own team of maintenance people. If your boiler breaks down, someone comes that day or the next to fix it (no extra charge to you). Our washing machine died when we lived in one of their flats, and they provided a new one quickly with no quibbles. They're also good about keeping up with their legal obligation to inspect the gas appliances annually, and the Tenancy Deposit Scheme.
Having moved down to London at the beginning of the year something we learnt very quickly is that few lettings agents update their website or window as quickly as flats turn over. The only way to know what is really available is to go in and ask them directly what they have in your price range.
I moved here almost 10 years ago from Germany and it's a different world compared to home. Ditto all the Foxtons comments. There are some other agencies, which should be avoided, if in doubt google them. There is also a agency rating website which you could have a look at. You might be able to get around the student stigma by being prepared e.g showing were the money will come from which you'll pay the rent with (copy of scholarships if you have).
Especially if you go with a private landlord make sure they are registered with the deposit scheme. You'll find some reading material at direct.gov.uk (tenancies, deposits & rent).
And lastly check that you have a six month break clause in the contract. That should enable you to leave quickly if the appartement/house turns out to be a nightmare.
I have to emphasize those points:
Don't ignore council tax when setting your budget which adds a lot to your rent bill and was a nasty surprise to this foreigner.
Don't use Foxton's. Just don't.
Don't expect to get your full deposit back without a fight (although this got a whole lot better with the deposit scheme - so don't touch any landlord who doesn't comply). If there's a line in your contract insisting you have the place professionally cleaned on exit, then ensure you make this dependent on proof that it was done prior to moving in. In probably 10 flats I lived in in London, I ALWAYS paid this stupid fee on moving out and not one of those flats was clean when I moved in.
London is a big huge city too, and it takes a long time to get across town. Pick your location very carefully, the killer to life in that fun town is the 1hr trek home after a night out (which can be from relatively central west london to relatively central East London....).
I guess like anywhere, read your contract carefully.
@Apteryx, good advice! We were only ever charged for professional cleaning when dealing with agencies. One agent ran her finger along the skirting boards, and deemed it necessary to have the place professionally cleaned because there was a bit of dust on her finger! This unscrupulous behaviour (towards both tenants and landlords) seems to be standard practice.
Having lived in London for 2 years (and changed flats a few times in the first 6 months) I found that I always heard horror stories from my coworkers using agencies - we have all used Gumtree to find our flats. Also, to make sure we get our deposit back, we always ask if we can skip paying our last months rent, which is the amount of our deposit.
I am a Canadian ex-pat in London. It was very difficult to find a nice (good light, non-basement, good-sized) flat in a part of London I wanted to live in. I ended up choosing Chiswick as it has a neighborhood feel, is close to nice shops and has good transport links. Even once I knew I where I wanted to live I found dealing with the major letting agencies (like Foxtons mentioned above) very trying. I found and have been living in a great flat but am now moving to the West of England for a new job. I move out later this month so it is available early April. The flat is ground floor with a big bay window, private garden in back, with a nice landlord and neighbours. I rented from the same letting agency it is up with now and had no problems dealing with them. Their link is: http://lettings.andrewnunnassociates.co.uk/details.dtx?propertyid=CBE5D767-7F61-412A-898A-9D4E7A588CB5 I hope this helps someone find a happy home!
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