At a friend's suggestion, we headed out to Abt Electronics on our big quest for a fridge and dishwasher. The Glenview location allows for the hugest showroom we've ever seen - with everything that falls under the "electronics" or "appliances" umbrellas. The place was packed on a Saturday, but apparently that was nothing compared to the store's recent customer appreciation day...There's good reason for the draw: a great variety in brands, styles, prices. We went just to look but ended up buying a Bosch dishwasher and a Jenn-Air floor model fridge (got $1000 off on the floor model - definitely ask about such deals). We worked with an excellent sales associate who seemed to know every answer to all of our questions without missing a beat, and he was attentive and helpful without being pushy.
Delivery came a week later at no cost, and they charged only $20 to remove our old appliances and return to their warehouse to recycle.
It's an effort to get there, but we think it's worth it for big purchases (and maybe for small ones too). What are your experiences with Abt??