Please go to our new link for Simon's.
Bathroom month wouldn't be bathroom month without a word about Simon's Hardware & Bath. Want to know where to go for kitchen & bath hardware, as well as locks, door knobs, switchplates, hooks and pulls? Professional designers go to Simon's at East 29th Street for one-stop shopping in common and hard to find brands...
We've worked with them on a number of occassions and they never fail to provide great service and huge selection. A good place to go and look around, too, if you're not yet sure what you want.
MUG says, "Everything's gorgeous, but not cheap. " and NYMag calls the staff "unusally friendly" and names it Best Hardware Store of 2004.
If you find what you are looking for at Simon's keep in mind that other places are cheaper, notably Smolka on east 33rd street.
(re-edited from 2004-12-02 and 2007-03-08 posts, RY)
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Comments (1)
I am a designer & despite the fact they have lots to choose from I refuse to ever shop there.
On 4 different occasions, I have gone to them to get hardware. They do not acknowledge you when you come in, are reluctant to get out of their seats to help, & do not respond to emails and phone call requests.
After getting blown off the 4th time by a jerk named Ishmael I wrote him this "What happened? This level of customer service is ridiculous. I have been waiting nearly a month for you to get me anything, pricing, samples etc.. Nothing. Thanks" to which he didn't respond AGAIN.
FYI, go there, write down the brand & item number & google it for better prices. Not only do they have horrible service, but they are a rip off too. I hope this company goes bankrupt, good riddance!