This past weekend we had a harrowing fright. We were home for Thanksgiving and neglected to charge our phone overnight. Before we were about to leave for the train, we grabbed a spare car charger laying around our parent's house in hopes of energizing our phone for the long train ride ahead. But to our dismay when we went to plug it in, we were given the "charging not supported" error message. What does it mean? And how can you avoid our dreaded fate of a dead phone on the train? Find out after the jump.
So what was our issue? iDevices will display that message and not charge from a firewire based charger. These were around primarily during the first generation iPhone which accepted the firewire chargers. Apple then changed the hardware in the iPhone itself to only accept USB-powered chargers because the current was more uniform. Knowing this, it is always good to double-check a charger you're not familiar with to be sure it has a USB end and not a firewire. We've also seen some discussion on various forums saying that leaving your iPhone plugged into these old charges could potentially damage the battery in the phone itself. We could not find a confirmation of that anywhere on Apple's site.
During our search, however, we also found other people getting the same error message even when they were using USB-based chargers. If this is happening to you, it might be necessary to clean your phone's dock port with a cotton swab. There are also a lot of Youtube videos guiding people through the steps necessary to replace your dock port altogether in case your warranty is up. If you still have your warranty, there seems to be many success stories of people taking their iPhones into an Apple store and being given a replacement phone.
(Image: Flickr member jaeming licensed for use under Creative Commons.)

Z2 iPod Dock and Wi...
I get this error on my iPhone but only in my car, and I've switched out the USB chargers and it doesn't make a difference. My husband's iPhone and both our iPods all charge in the car just fine. I've been operating on the assumption that the solution is probably more money and trouble than it's worth...any insight?
This happened with my old iphone 3gs with my new macbook pro (up until Oct when I got the 4s and now it's fine).. When I would charge it in the car, it would also say this if it was too hot. I'd let it cool off and then it'd start charging again...
have you guys ever heard of the Scosche passPort?
it's a charging adapter for a 30pin iPod/iPhone firewire cable to convert the voltage to the 12V 1A chargers for newer iPhones.
been using one for about a year. and it's working out great. not sure if it would work with a USB charger though.
http://amzn.com/B001HN6CVA
My car's ipod port gives me the same error on my 4th gen ipod touch, which is CRAZY annoying. It works just fine with my ipod classic, and my first gen ipod touch. :-/
USB has 4 pins/wires.
2 are used for power, 2 for data.
On most devices ad old iPhones they do exactly as above. 5v on the power pins.
On the iPhone 4 and above, it runs a 2.4v current over the data (dunno why).
So when it says it's not supported, it's be because the charger doesn't have this 2.4v rail
Finally an explanation that makes sense! My 3G accessories stopped charging when I got the 4G. No firewire ever. Probably a good example of fact checking that should have been done before this post was published... journalism is tough!
Same problem here. It's started right after the latest IOS update. Go figure.
when using this i got the error it's not charging in 3G
regard,
http://www.techmajesty.com/