- 81% of households set up a new tablet
- 72% set up a smartphone
- 60% set up a new home network
1. A Smarter Google Search: This infographic from Hack College is one of the best resources I've found to date on how to use Google more efficiently. For example, instead of asking Google a question like: "How do I change my networking settings?," type in the answer you hope to find. For example: "Network settings for Playstation 3".
2. Ask your network: You'd be surprised how many of your friends on Facebook and Twitter may have had the same problems in the past. Put it out there and the answer may come in no time.
3. Get to know the message boards: If you use a certain piece of software on a regular basis or recently bought a new computer from a particular brand, you may be surprised to find that there are message boards out there for the express purpose of discussing said product or service. Take a look around, sign up and visit regularly. Often times, you can find the answer more quickly this way than by calling tech support.
If you want to read the full report on tech support usage in the U.S., you can find it here.
(Images: Shutterstock and Elizabeth Giorgi)