Before buying a house last year, I’d always been a renter, which meant my landlord took care of any repairs to my home. I never had to hire plumbers or painters or gardeners. On the rare occasion when I bought a piece of furniture, I had plenty of friends with trucks to help me haul. Now, though, every professional visit stresses me out a little. Do I tip? Don’t I? What’s the proper etiquette?
When the movers lugged our stuff across town, they did such an above-and-beyond job that it was a total no-brainer to give a generous tip. They managed to drag an enormous steel tanker desk down a tiny flight of stairs without a single complaint. Hassle-free moving? Worth the extra Andrew Jacksons to say thanks.
But then, a couple of months ago we hired a guy to remove an extremely large hedge. I was expecting him to show up — from what I understood, he was a one-man operation — but instead his young assistant was the person who did all the labor. He was nice and worked hard. I probably should’ve tipped him, but I didn’t have any cash on hand.
And what about the plumber who came a few months before that? He was an employee, not the owner, but the company charged an exorbitant sum for the services they provided (a little Yelp research would’ve clued me into that, by the way). I later found out that the plumber worked on a hefty commission, which is why he made such an intense effort to sell us on thousands in upgrades when all we needed was a snaked drain.
What about the electrician? His company charged $500 for a couple of hours of work. Was I supposed to tip him? And if so, how much? Certainly not 15 percent! And what about the guys who recently painted our house? That cost more than $5,000 — were we supposed to tip on top of that? Our coffers would be totally empty!
I’ve researched this topic and can’t find any consensus, so I turn to you, Apartment Therapy readers: What home services do you tip for? And how much do you usually tip?
Image: AnnaMaria Stephens
Comments (30)
We recently moved into our first home, so we tipped the movers out of the old place, then again when we moved a few months later into the new place, $20 each guy, $10 each to the guys that delivered/installed the washer and dryer, $20 to the DirecTV guy who had to go up on the roof to install, and $10 to the hvac repairman who was here for an hour. We like to leave generous tips when we eat out because we appreciate people doing things for us when we are too lazy/unable to do it, so the same applies when workpeople come to our home. The only exception is when it is the owner of the company, because that's insulting.
Movers- Yes. Unless they suck...and then you should be on the phone to management early in the day with a replacement crew.
Professional services (plumbers, electricians, lawn service, painters) - No. Would you tip your doctor after you got their bill? Um, no.
Day laborers - Negotiate a rate up front. Tip $10-$20 if they finish early, do extra work, do an awesome job. Cash only for these guys - don't make them try to cash a check!!!
I tip movers and furniture delivery people who are nice and show up when they're supposed to. I tip my cleaning lady at Christmas. I have never even thought of tipping my electrician/plumber/handyman/painter/contractor/etc.
I agree with the above comments. I tip movers, tattooists, and servers generously. Also I always tip the pizza dude $5 so I get my pizza in 30 or less. lol!
I generally don't tip if the professional owns his or her own business, but I usually round up a little if I'm happy with the service. If I'm really impressed with the quality of the work, they did a lot of unpleasant labor (like tedious electrical work in our sweltering attic), or they saved our hides by coming out on short notice/the weekend, I feel like that deserves something a little more generous. We also recently had part of our house remodeled and happily gave some extra cash each week to the subs who did most of the work (and did a really great job).
I don't think tipping a business a set percentage of a large job makes a lot of sense, but offering some cash to those who impressed you or did the labor is always a nice gesture and so far has never gone unappreciated. I've also given non-monetary "tips" -- in addition to a little extra cash, I gave the guy who installed our DirecTV (it ended up not being an easy job with our vaulted ceilings) our old TV, and a couple pints of beer from our kegerator while he worked.
I also feel that as valuable as a monetary tip is for good service, making sure to submit a good Angie's List/Yelp review is also important, especially if they gave me the Angie's List discount. I always like to direct a little more business toward good guys. :)
We moved across the entire country. The movers charged an arm and a leg. No, we didn't tip.
Electricians and plumbers? nope. not at $80/hour.
Wait staff earn a pittance here: $10/hour if they're lucky. So yes, I tip them.
Do people tip me for the work I do? no. I think it's getting out of hand.
Personally, i'd rather take the european approach: pay people properly to begin with and don't require tips. Tipping is an awful tradition that just further entrenches the whole elite/non-elite stuff. and, if the experiences of friends of mine are any example, it's used by dirty old men as license to feel up their female servers. ugh.
I've never considered tipping an electrician, plumber, painter, etc just like I've never considered tipping my dental hygienist, my realtor or my optician who helps me pick out new frames. Movers I only tip because everyone else does (I do though buy lunch and have bottled water/soda on hand for them). Tipping has gotten so out of control.
Not all wait staff are so "poor".
At the restaurant next to my office building I see the wait staff showing up for work driving Hummers, Mercedes, BMW's, Jaguars, etc. No kidding. They're obviously pulling in a much better income than I am and I don't receive tips! Nor would I expect to.
I have never heard of tipping this group of service professionals before. It certainly isn't done round here in the Deep South. Maybe it's localized and you should ask your friends and neighbors?
The only time I personally have tipped was when I could not find the danged checkbook for the Fix-it Man who was so kind about coming over late and waiting while I drove to an atm. Since all I could get were $20 bills, he got an extra $10 to share with his helper. They deserved a cold one on me.
Once my old boss made a bet with the movers working our office move. If they could do it in half a day, without calling another truck and team for help, and without breaking our stuff, he'd give them each a $50 bill. While they had been sure the move would take all day and necessitate two trucks/teams, they managed to do it with nary a scratch on our things after taking his bet. Plus everyone was in a pleasant sporting attitude that morning, rather than "I hate moving." Maybe betting is better than tipping?
Plumbers and electricians, no. I generally tip where backbreaking work is involved, such as garbage collector, movers, and people who deliver and remove appliances (I saw one guy hoist my old dryer on his back and take it out of my basement), and, of course, waiters and waitresses because employers are permitted to pay them less than minimum wage.
A few months ago, I was locked out of my apartment. (Building maintenance came by and locked the bolt, which I never lock and didn't have a key for.) The building owners suggested a locksmith, who came by and got me in. Since it wasn't my fault, the owners gave him the okay to charge them. So I didn't owe him anything, but I keep wondering if I should have tipped him. Thoughts?
I tip movers but certainly not plumbers.
It never even occurred to me that I should tip any of these professionals until I saw an article in which several people said that they did. Seems absurd to me, especially since they make WAY more money than I do.
I've never tipped anyone who comes to my house to work, but I feed everyone who's here for more than an hour. When the HVAC crew put in a new unit and ducting in the sweltering summer of 2009, I bought everyone lunch from a local cafe every day (they were here for three weeks, although not every day). Same for the marvelous cleaners who rescued my home from the aftermath of bf's long illness. Last week a well-repair guy came to fix a broken pipe and dug for an hour in the unbearable heat; I gave him plenty of ice water, but it was too early in the day for lunch.
When I have contractors working on site, I leave a cooler with water and soft drinks available. If I am home I will offer to buy lunch. I always offer an ice cold drink to delivery workers and if the movers/installers are extra careful, I will usually tip between $10-$20. IMO, tipping wait staff has become so outlandish. It's when they start to expect tips I get upset. Tipping was established as a reward for exceptional service!
wait staff in the midwest and south are paid $2.15-$5/hr. Don't tip them if they are assholes that provide bad service, but please tip otherwise. A good portion of wait staff are doing it temporarily to either get through school or supplement their income in hardships.
Movers and day laborers, yes, people who obviously are getting a shitty hourly wage.
Also, you should tip your hair stylist. Most people don't do this.
Hair stylist, spa workers, movers, yes.
NEVER have I heard of tipping a plumber.
Also, yes! Please please please tip your server. I worked as a server for YEARS making minimum wage, and those tips make all the difference in the world. (BTW, no BMW or Hummer for me. I was a student driving a POS car older than myself that kicked the bucket at least twice a winter. Unless they're assholes, tip your server.)
I swear, some of the people who've done work at my house act like bellhops from a B movie, standing there staring at me, maybe even throwing in an "ahem." (No hand outstretched, but close!) Glad to hear I don't have to tip every single person who does a lick of labor!!!
It's bad etiquette to tip the owner of a business even if he or she did the actual work.
I wouldn't tip a professional.
I would tip movers and the amount would vary depending on how good of a job they do.
PLEASE tip your waitstaff nicely (20%) if they do a good job. Every job I ever had waiting tables growing up I was paid less than minimum wage -- we're talking $2/hr -- this is legal because they can say that you're going to get tip money. Which is great if you're actually getting tipped. More than once I worked so hard and bent over backwards for people only to get a stiffed and go home at the end of the night with almost nothing in my pocket. Unless you are working at a very fancy restaurant or a pricey place with fast turnover, you're not even making a ton on tips. I made enough to pay my rent/bills and save maybe $500 over the course of a whole summer.
Oh, yes: feed and water. I always make some ice tea or chill some coke cans or something when it's hot. Brew some coffee when it's cold. Then when it's all done, I ask if they'd like some. If I ask before making it up, some people are too polite to say yes.
And it's probably not too early for lunch or some type of food. A lot of these folks have breakfast way early and they work it off quick.
I've tipped the plumbing crew that comes all too regularly to our ancient house with the wonky sewer lat, but usually only when they add me on to the day's docket to save me from having to shower at a neighbor's, or one time came out on Christmas Eve. But in general, no. Movers/appliance delivery guys, yes. One off landscape guys, no (but if I had a monthly contract, I probably would at end of year).
just be careful about setting a precedent. i have tipped a couple "acquaintances" who have helped me after hours with wiring and landscaping, but its gotten to the point that now they "expect" it.
I just moved and tipped each of my two movers $90 each. I Googled first to see what was appropriate, and saw that 5% was typical. Neither blinked when I handed it to them, so I'm guessing that really must be typical for movers. I've never tipped a plumber, cable guy, etc.
I'd say an appreciative tip makes sense if they've saved your bacon - like a plumber coming over on short notice on New Year's Eve because you've got a house party and the house water supply pipe decided to burst!
Otherwise, no, if they're not going above and beyond the call of duty, trained professionals are well paid for what they do.
My opinion might not be worth a lot since I am from (and live in) a different country. But, if we have people doing stuff for that take a whole day or several days or even only half a day, we usually buy some stuff for their snack time and serve them drinks and snacks during their break, like we ask them if they want tea, coffee or orange juice or a (alcohol free) beer, sandwich with salami or cheese, some fruits maybe some biscuits? I think something like that is nice if you aren't supposed to tipp but still want to do something nice.
Tipping movers? Yes. But I would never tip a plumber or electrician. I also agree with what a few others have said about tipping getting out of hand. I'm a generous tipper and even better about spreading the word when I receive really good or really bad service. I see no reason to tip a plumber or the like.
I don't understand tipping electricians, plumbers, etc. Tipping is for service people, not professionals (even blue-collar professionals). Waiters and movers I tip -- and generously.
I agree with the posters who say we should move towards the European system of paying people properly. Since when does the onus of paying someone else's employee lie with the customer?! It's terrible.
But I have to say that the last time I went to Rome, almost every waiter had his hand out for a tip at the end of the meal. Urgh.
I usually tip or give bonuses only to movers, salon staff, servers, taxi drivers, florist and restaurant delivery, maids, arborist, yard service, door installer, room service, and day labor--people who do unpleasantly gritty blue or personal pink collar work directly for me. I tip well. It would seem clueless to try to tip white-collar, well-educated professionals who earn more than I do. I just thank them verbally and pay in full promptly.
In my Miami jobs non-management staff always solicited contributions from every one for an unofficial Christmas bonus for certain custodians. I never understood that since all of us worked full time for the same employer. Why give a bonus to a coworker acquaintance? I agree tipping as done here is elitist and should be replaced by people being paid proper wages. I hear the rules are more dignified in Japan and Australia.
No to the professionals like the plumber, electrician, and HVAC workman.
Yes to the landscaper and delivery people. And I tip movers for a good job. The last time I had some chairs delivered to my high rise, despite specific instructions on hours furniture may be delivered and reserving the freight elevator for such, THEY SHOWED UP IN THE MIDDLE OF THE NIGHT, and we had to sneak the furniture up the regular elevators. The guy all but asked me for a tip, but no go. Not for that stress and breaking all the rules. I could have been fined.
I tip my porter and maintenance guy, but the manager will never see a dime out of me. Despite filling out forms with my car description and license plate, she had my car towed after I had been there two weeks. I will never forgive her the $275 it took to get the car back, and I will never give her a dime, even though I am supposed to.
I tip if I want to, (it's good to tip big with food deliveries. It's my food, duh), but if I don't want to tip, I don't. Nobody is OWED a tip.