10 Things Furniture Stores Won't Say

10 Things Furniture Stores Won't Say

Sarah Coffey
Feb 8, 2011

Ever wonder if you could get the same sofa for less or what to do when a mattress delivery is really late? The Wall Street Journal's SmartMoney site explains ten things furniture stores might not want you to know.

  • Don't believe the hype. Salespeople working on commission (usually between 4 and 10 percent) may make up reasons to get you to buy, like "this sale ends tomorrow" or "we only have a few of these left."
  • Angry about late deliveries? The Federal Trade Commission has a rule that phone, mail, and online orders must be shipped within 30 days unless the retailer explicitly states otherwise. If there's a delay, the store has to notify you and give you the option to cancel your order.
  • Watch for damages. An estimated 20 percent of complaints against stores have to do with damaged or broken furniture. Don't sign for anything without inspecting it first, and don't allow a delivery person to try and shove something through a door that won't fit.

Read the full list here: 10 Things Furniture Stores Won't Say at Smart Money.com

Photo: Goodnight London used under Creative Commons License 2.0

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