10 Things Furniture Stores Won't Say

10 Things Furniture Stores Won't Say

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Sarah Coffey
Feb 8, 2011

Ever wonder if you could get the same sofa for less or what to do when a mattress delivery is really late? The Wall Street Journal's SmartMoney site explains ten things furniture stores might not want you to know.

  • Don't believe the hype. Salespeople working on commission (usually between 4 and 10 percent) may make up reasons to get you to buy, like "this sale ends tomorrow" or "we only have a few of these left."
  • Angry about late deliveries? The Federal Trade Commission has a rule that phone, mail, and online orders must be shipped within 30 days unless the retailer explicitly states otherwise. If there's a delay, the store has to notify you and give you the option to cancel your order.
  • Watch for damages. An estimated 20 percent of complaints against stores have to do with damaged or broken furniture. Don't sign for anything without inspecting it first, and don't allow a delivery person to try and shove something through a door that won't fit.


Read the full list here: 10 Things Furniture Stores Won't Say at Smart Money.com


Photo: Goodnight London used under Creative Commons License 2.0

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