Store Policies: What's Your Take?

Store Policies: What's Your Take?

Lily Gahagan
Nov 17, 2008

There's a post featured on Decorno that's causing quite a stir, so we thought we'd throw it out there for your thoughts. It's a reader-submitted letter regarding the questionable store policies of a retail chain store, where one of the reader's friends was once a manager. Here's what she has to say:

"I have a friend (totally reliable source) who used to be a manager there, and here is his horrifying tale: After the store had had furniture and accessories for a long time, and after they had been slightly marked down on sale and not sold, he had to take the merchandise and mark it down to "ten cents" (I'm assuming for bookkeeping purposes). After that, he had to take it in the back room and DESTROY it...."

"He says: 'I've literally taken a hammer to plates, thousand-dollar chandeliers and more.' Even the vintage stuff. If he had taken it home without destroying it, he would have been fired. If he had given it to a co-worker, he would have been fired. Do you want to know why they have this outrageous policy? Two words (their words): 'Brand Integrity.' "

We won't share the name of the store here, but you can read the complete post including lots of reader comments over at Decorno. Have any of you heard about such store policies? Should we take this with a grain of salt? We'd love to hear your thoughts.

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