What Can I Expect From Full-Service Movers?

What Can I Expect From Full-Service Movers?

Tess Wilson
Nov 6, 2015

Q: I'm moving across the country for a new job, and my company thankfully offers wonderful relocation benefits, including a full-service move. Most significantly, this means the moving company will pack and unpack my house for me! From what I can tell, this is an elite service that I've never had before, nor do I expect to ever have it again. While I'm obviously jumping for joy at the thought of not having to pack my own things, I'm also curious about what to expect...

"Minor chaos after my last move" -Lisa

Will they pack and unpack everything just as it is arranged in my current home (in which case, maybe I should organize it all on this side)? What do they pack up first? Are there items they won't move? Can I tell them that certain pieces don't need special crating (hello, IKEA furniture), or should I just let them do their thing? Should I follow them around when they come to pack, or leave them be? How should I prepare for the awkward moments that surely arise when complete strangers rifle through my personal things?

Any reports from Apartment Therapy readers who have experienced a full-service move would be useful Thanks for your help! -Sent by Lisa

Editor: Congratulations, Lisa! As a veteran of four cross-country moves, I share both your awe that this awesome service exists and your confusion as to what it actually entails. Readers, please share your experiences! In the meantime, I'll just assume it's just like this comment from Packing + Moving In Japan: Yes, Please:

I had a friend who was not quite ready when a firm of executive movers came and while he was on the phone, they saran-wrapped his breakfast cereal bowl and packed it away, with the cereal and milk in the bowl. But by gosh they delivered and unwrapped it too. -MaryCooksalot

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