When Lisa moved into her Upper East Side one-bedroom, she loved everything about it but the kitchen. Besides not being very pretty, Lisa's kitchen had a lot of problems. The upper cabinets were too shallow for dishes, and the lower cabinets were too narrow for pretty much anything, meaning Lisa had to store her pots and pans in the coat closet. The whole kitchen had only one outlet, and there was a large and suspicious stain on the laminate countertop. But still Lisa, who was new to the remodeling process, dragged her feet about updating the kitchen, until her appliances began to die one by one. The stove burners were the first to go, followed by the microwave and dishwasher. Says Lisa: "When the refrigerator started making a grinding noise, I knew I couldn’t procrastinate any longer."