Williams-Sonoma Is Hiring 7,000 Remote Workers for the Holiday Season

published Sep 18, 2021
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Credit: Michael Gordon

If you’re currently on the hunt for a new job and are missing the flexibility of working from home—something that many of us have become accustomed to over the past 18-months—you may be in luck.

Williams-Sonoma, one of the most well-known quality homeware retailers in the U.S., is hiring 7,000 seasonal Customer Service Representatives for the holidays, with the jobs being fully remote positions.

Job site Remote.co specializes in fully remote work, and believe there are a number of important personality traits that can define a high-performing customer service professional. These include being communicative, empathetic, patient, upbeat, and adaptable.

According to the job posting, Williams-Sonoma Customer Service Representatives are “people who truly care about creating a seamless experience for our [brands’] customers”.

“Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands,” the post description reads. “If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.”

Day-to-day duties will include, but are not limited to: addressing customer queries and concerns, providing product information, problem-solving, checking inventory, placing orders, and processing returns.

Salary is marked at $14 per hour and employees can enjoy a range of benefits such as monthly performance bonuses, overtime, fun contests and competitions, paid training from the comfort of your home, and a huge 40% discount on most products across the Williams-Sonoma brands.

The ideal candidate will have a High School Diploma or GED, 1-2 years of previous customer service experience, strong communication skills, and experience in a performance-based or metric-driven environment. Additionally, the candidate is required to have an up-to-date computer or laptop, anti-virus software, a webcam, and a phone.

To apply, candidates need to be based in one of the following 12 states: TX, NV, OK, AL, FL, OH, VA, AZ, ID, UT, NC, and GA. Candidates can apply now through the end of November.