personal shopper

We Tested (and Rated!) Every Sofa at West Elm — Here Are the Best for Every Type of Need

Nikol Slatinska
Nikol SlatinskaShopping Writer, Home
In my role at Apartment Therapy, I'm most passionate about making my home look beautiful and organized and helping our readers do the same — often at a discount. Although I cover my fair share of newsy pieces, my work focuses on long-form service articles that help our audience…read more
updated now
We independently select these products—if you buy from one of our links, we may earn a commission. All prices were accurate at the time of publishing.
West Elm sofa in living room with personal shopper seal in upper left
Credit: West Elm

Who’s got the time to sift through the best sofa brands, researching upholstery materials, reading reviews, shopping in-person? It’s a lot, but it’s also what we at Apartment Therapy are here for. Testing furniture and home products and finding the best of the best is very much our thing. So for the latest installment of our Personal Shopper series, we set out to find the best West Elm sofas.

Here’s how it works: As your personal shopper, we visit the showrooms of your favorite home brands to put all the hard-to-online-shop-for items to the test, starting with sofas. If it’s on the store’s floor, it’s on our list. We went, saw, and sat on every sofa (multiple times!) at two different West Elm locations in NYC and determined the very best West Elm sofas for every type of customer.

Credit: AT Media

The range of sofas and sectionals carried by West Elm is not limited to this list. Visit the website for more options.

Why West Elm?

West Elm is an editor- and reader-favorite for all things home and kitchen, including, of course, sofas. Their vast selection not only looks good, but products can also be delivered directly to your living room with white-glove delivery. West Elm also offers free furniture customization and design guidance, if needed, as well as complimentary swatches from a plethora of upholstery options to help you find your ideal materials and colors.

Below are the exact sofa models we tested, but you can also find most of them in a variety of styles, including sectionals, loveseats, and accompanied by an ottoman.

The Criteria

To find the very best West Elm sofas, we judged every model in-store based on the following six criteria to help us determine who it suits best, from nap-lovers to movie-night hosts.

  • Overall sit: What posture does the sofa best support? How deep or shallow are the seats? Are the cushions soft or firm on the back and arms?
  • Seat firmness: How soft or firm are the seat cushions? How do they contribute to overall posture and comfort?
  • Customizability: Are sizing, configuration, upholstery, or color options, or any other customizable details? How granular can a shopper get when customizing?
  • Nappability: Can you nap on it? Would you want to? Would guests be comfortable sleeping on it?
  • Multifunctionality: Does it have storage capacity? Is it a sleeper sofa? What else can the sofa do or help with?
  • Appearance: What style does it best suit? Does it lean more traditional (i.e., deep hues, busy details, flanged edges) or more contemporary (i.e., clean lines, low profiles, mid-century modern design elements)?

For more of our expert advice, check out our guide to buying a sofa.

Why You Should Trust Us as Testers

Every West Elm sofa was tested by former shopping writers, Nikol Slatinska and Kendall Cornish. The two have tested and reviewed furniture for Apartment Therapy’s Personal Shopper and Best List series to help readers find the best pieces for their homes, especially small spaces. From bed frames and sofas to dining tables and accent chairs, they’ve covered them all — so they’re truly furniture experts. 

Nikol and Kendall went to multiple West Elm locations in NYC to evaluate the brand’s sofas on their appearance, nappability, and overall sit.

The Best West Elm Sofas and Sectionals (Tested by Editors!)

Best for WFH: Axel Leather Sofa

What Impressed Us: With its supportive, upright posture and firm cushions, the Axel is our choice for those who work from their living room sofas, be it out of preference or out of a lack of desk and chair space. And thanks to the Axel’s impressive leg height, you can add some significant under-sofa storage space — another bonus for those who work from the living rooms of their smaller apartments.

Its smooth leather is soft and comfortable while also giving the sofa a polished look. The firm seats and upright back offer support but enough comfort to lounge on after your laptop is closed.

What we love

  • The luxe leather upholstery
  • The modern, clean-lined silhouette
  • The taller legs give you decent under-sofa storage space
  • The supportive, upright sit

Good to know

  • It has firm seat cushions
  • It comes in two sizes

Specifications:

What Impressed Us: The Harmony’s platform-supported, extra-plush cushions make it reminiscent of the step-down sunken living rooms of the ’60s while also being one of the most contemporary sofa styles West Elm has at the moment (ah, trends).

It’s truly cloud-like to lay on, and the many pillows that adorn the sectional have varied amounts of fill, producing back support where it’s needed and head, arm, and neck support on the sides. It’s practically made to nap on, but its retro, stylish appearance is enough all on its own. And lest we forget to mention, you can purchase the sectional in either a left- or right-arm configuration.

What we love

  • The extra-plush, cloud-like cushions
  • It's perfect for napping and lounging
  • Its retro yet contemporary appearance
  • The platform base

Good to know

  • It's available in a left- or right-arm configuration
  • It's super customizable

Specifications:

What Impressed Us: The Urban Sleeper sectional, with its spacious storage chaise lounger, gives apartment dwellers the opportunity to have it all. Its traditional aesthetic, high-pile plush seating, and customizable upholstery make the Urban versatile enough to suit a range of decor schemes, but its Queen-sized pull-out and nearly person-sized storage compartment make it an overachiever among small-space sectionals. Everything moves easily, and the lid of the chaise closes softly with or without the easy-pull tab — no finger-crushing here.

What we love

  • The multi-functional design
  • It's great for lounging
  • It's small-space friendly
  • The smooth-clothing storage chaise
  • The queen-sized pull-out mattress
  • The timeless, traditional look

Good to know

  • It has a balanced sit
  • It has plush seat cushions

Specifications:

Best Sleeper for Overnight Guests: Shelter Queen Sleeper Sofa

What Impressed Us: The Shelter Queen Sleeper’s simplicity makes it easy to add to any room. Wherever it goes, be it your home office or living room, it can transform the space into a convenient and comfortable guest quarters. Its long back pillows, arm pillows, and bench-style seat cushion give the Shelter a polished daybed look, but the (Queen-sized!) pull-out bed is undeniably the sofa’s star feature. When not in use, however, it conveniently lies concealed under the cushy seat.

What we love

  • The cushiony back and arm pillows
  • It complements various decor styles
  • It's great for napping
  • The pull-out, queen-sized mattress is great for hosting
  • It's small-space friendly

Good to know

  • It has a firm bench-style seat
  • It's super customizable

Specifications:

Best for Watching Movies: Haven 2-Piece Bumper Chaise Sectional

What Impressed Us: The Haven is one of West Elm’s plushest sectionals. Its movable back and arm pillows, long bumper chaise, and wide, deep bench-style seat cushions make it ideal for those who love to stretch out, lie down, sit up, or get creative with their lounge positions.

True to its name, the Haven makes you comfortable no matter where you end up on it, especially when you customize the modules and sizes to allow it to fit your space perfectly, so everyone can enjoy movie night (without the fidgeting).

What we love

  • The movable back and arm pillows
  • Its loungeable bumper chaise
  • It's super customizable
  • Its sleek, modern appearance

Good to know

  • It has an upright seat
  • It has plush cushions
  • It comes in a 108-inch-wide and 113-inch-wide model

Specifications:

Best for Kids, Pets, and Families: Harris 2-Piece Bumper Chaise Sectional

What Impressed Us: Although it mimics the Haven in its shape and appearance, the Harris sectional’s higher platform and shorter cushions give it more support and buoyancy, meaning more resiliency over time if you have pets who sleep on the sofa or kids who love to bounce.

All edges of the sofa are upholstered, and there’s no exposed hardware, making the Harris a safer option for families with kids. The Harris’s 35″ seat depth also makes it easy to get on and off of, no matter your height.

Add your choice of performance upholstery, of which there are many to choose from, and no amount of spilling or cat scratching will get in the way of you having a beautiful, comfortable, long-lasting sofa.

What we love

  • It has deep seats that are easy to get in and out of
  • The customizable design
  • It has a supportive, bouncy feel
  • It's kid- and pet-friendly

Good to know

  • It has plush, loungeable seat cushions
  • It has more of an upright sit
  • It comes in four sizes

Specifications:

Best Statement Maker: Parker 2-Piece Chaise Sectional

What Impressed Us: It’s all in the details with the Parker, from the curves of its walnut platform and legs to its wide, inviting seats. Aesthetic-minded shoppers (like me, admittedly) will love this sofa’s authentically mid-century modern style. It’s a piece worth talking about when you see it, making it perfect for those who host guests or prefer highly curated interior design.

It’s got medium-firm seats and a posture that leans more upright, but its wide seats and chaise make it highly nappable. The Parker can work as its own statement piece in a room with minimal decor but also pairs beautifully with eclectic, maximalist style, all while looking just as striking.

What we love

  • The mid-century modern appearance
  • The exposed walnut platform
  • It has wide, lounge-ready seats
  • It complements minimal and maximalist rooms alike

Good to know

  • It has a medium-firm seat
  • It has an overall balanced sit

Specifications:

Best for Classic Style: Hamilton Leather Sofa

What Impressed Us: Nodding both to traditional and contemporary sofa styles with sloped arms, leather upholstery, and tapered wooden legs, the Hamilton sofa can be left as is or adorned with pillows and throws to suit the design of your space.

Covered with soft leather, it’s one of West Elm’s few sofas that is both handmade and contract-grade, meaning it’s durable enough for commercial use in offices and hotels. For a classic look and simple, reliable utility, the Hamilton is our pick.

What we love

  • Its soft leather upholstery
  • The sturdy, timeless design
  • It complements any decor style
  • It has an upright sit

Good to know

  • It has medium-firm seat cushions
  • It comes in three sizes

Specifications:

  • Styles: Also available as an ottoman, chair, chaise sectional, and 3-piece sectional
  • Sizes: 3 sizes, 70″, 81″, 91″
  • Dimensions: 70″ wide, 35.8″ deep, 31.5″ high
  • Upholstery: 8 leather and 1 vegan leather upholstery options

Best Luxury for Less: Dalton 2-Piece Chaise Sectional

What Impressed Us: The Dalton sectional does the most to make us feel like we’re sitting on something very expensive. Its low-profile, minimalist design and tall, bench-style seat cushions make an immediate visual impression. The Dalton’s movable, reclining, and super-plush back pillows are paired with buoyant seats, making it a perfect marriage between the contemporary, angular aesthetic and serious comfort.

For a sectional that looks and feels thousands of dollars more luxurious than it really is, the Dalton is our pick.

What we love

  • The minimalist, low-profile design
  • The movable, reclining back pillows
  • It has super comfortable, bouncy seat cushions
  • It's great for lounging
  • It's easy to customize

Good to know

  • It has a slightly reclined sit
  • It comes in two sizes

Specifications:

Best Personalized Design: Andes 3-Piece Ottoman Sectional

What Impressed Us: The Andes sectional has a mid-century modern design, room for storage underneath, a chaise headrest with a slight recline for cozy napping, and bench-style seating for easy cleaning and seamless comfort. But you can take it steps further and fully customize your Andes with over 100 upholstery options.

This sectional is our choice for those who know exactly what they want and refuse to sacrifice comfort for a sharp appearance.

What we love

  • The stylish, mid-century modern look
  • There's room for under-sofa storage
  • It has a chaise headrest and slight recline
  • The comfy bench-style seat

Good to know

  • It has a medium-firm seat
  • It comes in four sizes

Specifications:

Best Budget-Friendly: Oliver Sofa 

What impressed us: The Oliver sofa has long been an AT reader favorite (we loved it so much, we wrote a separate review of the Oliver sofa!), so we were excited to finally view it in person. Easily one of West Elm’s more apartment-friendly options, it’s available in either a 72” or 82” size and sports a sturdy, handcrafted wooden frame. In the store, the Oliver model looked comparable to a loveseat in size, so you should have no problem squeezing it into your space even if you’re dealing with the tiniest of studios.

Notably, the Oliver’s back and seat cushions are very firm thanks to high-resilience foam cores, so it wouldn’t make a prime lounging spot, but its low price tag and chic mid-century design more than make up for that. This low-maintenance, no-frills couch is also a solid option for first-time renters.

What we love

  • It's affordable for a West Elm piece!
  • It comes in two, apartment-friendly sizes
  • The chic mid-century modern design
  • Its sturdy wood frame

Good to know

  • It has very firm seat cushions
  • It's not ideal for lounging
  • It has an upright sit

Specifications:

  • Sizes: 2 sizes, 72″ or 82″
  • Dimensions: 72″ wide, 32″ deep, 30″ high
  • Upholstery: 3 options

Best Reversible: Eddy Reversible Sectional

What impressed us: Whether you have all the living room space in the world or you’re navigating tight confines, the Eddy is a stylish and viable sectional choice. In true mid-century fashion, it sports a low profile and striking trestle-style legs. The sofa’s seats are deep but not wide, and we were happy to find that they’re also supportive, whereas the back cushions are much softer.

Most importantly, the Eddy’s reversible chaise makes it a terrific pick for frequent movers or those who like to experiment with their living room layout. We viewed the sectional in-store in a gray twill fabric that you’d find easy to style and slightly less conventional than the popular whites and beiges.

What we love

  • The relaxed low-profile design
  • The reversible chaise can accomadate different room layouts
  • The mid-century modern look
  • The deep, lounge-ready seats

Good to know

  • It comes in two sizes
  • It has a medium-firm seat
  • It has a more relaxed, reclined sit

Specifications:

  • Styles: Also available as a sofa
  • Sizes: 2 sizes, 74″ and 90″
  • Dimensions: 74″ wide, 62″ deep, 33″ high
  • Upholstery: 13 upholstery options

What impressed us: It’s hard to come by a power sectional that’s as modern-looking as it is functional, but the Leo model proves it’s more than possible. We were immediately taken with its larger-than-life frame, which is not only wide, but boxy and voluminous, too. Indeed, the sectional is very modular in design but avoids looking severe thanks to rounded edges, the lack of a distinctive base, and almost bubble-like seat and back pieces.

You can choose to include either one or two power recliner modules in your sectional, plus it comes with a reversible chaise. With the push of a button, you can adjust both the leg and head rests and achieve optimal comfort. What’s more, the Leo sectional’s firm but plush feel will help you get cozy in no time, while its high arms provide end-sitters with a stable wall to lean on while dozing.

What we love

  • The cozy oversized silhouette
  • The versatile modular design
  • The reversible chaise can accommodate different room layouts
  • It has high arms you can sit on
  • The adjustable leg and head rests

Good to know

  • It has a large footprint
  • It has medium-firm seat cushions

Specifications:

More to Love from Apartment Therapy